Danaher logo
Danaher

One of the world's foremost science and technology companies, Danaher is a global corporation that was founded in 1969 and has been developing, producing, and a

Service Engineer

Location

India

Posted

2 days ago

Salary

0

Seniority

Mid Level

Job Description

Service Engineer

Danaher

Role Description The Field Service Engineer is responsible for installing, troubleshooting, and planned maintenance of various Cytiva products in the territory assigned to them. This position reports to the Area Service Manager South I and is part of the India Equipment Services organization located in Bangalore and will be working remotely to cover the assigned territory. What you’ll do: - Responsible for the Operational Perfection - installing, troubleshooting, planned maintenance of the various range of Single use, Downstream and other Equipment’s sold by CYTIVA Life Science. - Required to attend and close the service calls as per CYTIVA Service Quality. - Willing to stretch during off hours and Holidays to meet Customer expectations. - Encouraged to enforce the Key Performance Index of Service Operation. - Encouraged to assist in growing the service business by selling the AMC, Spares, Validation & Automation solutions to the customers. - Make the commercial offers for the service offerings and follow up. - Encouraged to collect the payments from the customers for the services rendered and solutions. Qualifications - Bachelor's Degree/Diploma in Instrumentation/Electrical/Mechanical/Electronics/Electrical & Tele-Communications Engineering. - Minimum 3 years' experience in equipment and associated devices related to the Biopharmaceutical Industry in the production/research department or in Service/Maintenance dept. of the Biopharmaceutical Industry or as a service provider to the Biopharmaceutical industry. - Ability to install, service, and troubleshoot the equipment like Upstream Bio-reactors & Downstream Liquid Chromatography systems. - Interface and gel with both internal team members and external customers. - Knowledge about validation services as per industry norms. - Proficiency in the English language. - Ability to learn the processes in CYTIVA Life Sciences for reporting, escalations, revenue forecasting, travel. - Plan and prioritize work optimally, high level of work standard and quality. Benefits - Comprehensive, competitive benefit programs that add value to our lives. - Health care program. - Paid time off.

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