• Build intuitive, unified interfaces for organizing, transferring, and governing assets across accounts and products • Design and implement BFF and API layers that feed multiple frontend surfaces, built to be componentized and reused consistently across Zapier's entire product expression • Embed AI technology into core product experiences to proactively surface account management insights and suggestions • Drive technical alignment with senior leaders and stakeholders across the organization • Collaborate closely with Design and Product to balance polish with pace, and ship iterative solutions that move the business forward • Tackle challenges in data standards, compliance workflows, and cross-product integrations • Deliver fast-paced solutions and POCs, prioritizing impact while balancing short-term execution with long-term technical vision

• Design and lead implementation of a frontend and full-stack architectural solutions that guarantee extreme performance, scalability, observability for displaying Ads world wide. • Optimize “Core Web Vitals” metrics, driving significant, measurable improvements in critical user performance metrics (LCP, INP/FID, CLS) for ad rendering and display. • Provide Hands-On Technical Leadership. Serving as the senior technical authority, solving the most complex system challenges, proactively addressing bottlenecks, and ensuring the implementation of the highest coding standards. • Architect and oversee advanced monitoring (RUM and Synthetic) systems to track crucial metrics like reliability, viewability, and latency at massive scale, providing deep debugging insights for ad creation teams. • Establish and evangelize on technical standards, tooling, and deployment methodologies (A/B testing, Canary deployments) across teams, while providing technical mentorship to elevate the skills of other engineers in performance and architecture. • Work intensely with Ads Layouts teams (designers, graphic specialists) and core Bidding Platform backend teams to ensure architectural alignment and optimal data flow for performance.

• Own the creation and iteration of multi-step user experiences • Build and maintain multi-step flows across web and mobile web experiences • Design high-converting layouts with clear hierarchy, strong UX, and trust-building patterns • Implement conditional logic, branching, validation, and edge case handling • Build and maintain reusable components and patterns • Instrument flows with event tracking • Run iteration cycles focused on improving completion rate, conversion rate, and downstream retention • Partner with Design, Growth, Product, Analytics, Engineering, and Clinical stakeholders to ship safely and fast • Use AI daily to accelerate build speed, create variants, and improve quality while verifying correctness

• Lead end-to-end UX design process (research → wireframes → prototypes → high-fidelity designs → usability testing) • Design intuitive and accessible web-based user interfaces • Translate complex workflows into simple, user-friendly experiences • Develop user personas, journey maps, and interaction models • Create design systems and reusable UI component libraries • Collaborate closely with front-end engineers to ensure pixel-perfect implementation • Conduct usability testing and incorporate feedback into iterative design improvements • Ensure compliance with accessibility standards (WCAG) • Optimize UX for performance, scalability, and cross-device responsiveness • Contribute to product strategy with user-centered insights