• Engage directly with vendors and carriers, including dispatchers, to initiate GPS-based tracking for full truckload (FTL) shipments. • Build and maintain strong carrier relationships to ensure smooth coordination of shipments. • Meet and maintain role KPIs to ensure timely and accurate execution of operational processes — using your discretion and judgment with minimal supervision. • Troubleshoot technical issues, initialize ELD and TMS connection requests, and access customer TMS portals to post shipment updates. • Respond promptly and professionally to customer and carrier inquiries via phone and email. • Ensure the timely and accurate delivery of cargo to key FTL customers. • Verify that all shipment documentation is accurate and complete, including bills of lading and other support materials. • Oversee collection and delivery activities on behalf of key clients. • Schedule and trace customer shipments from pickup to delivery, ensuring accuracy in all domestic transportation records. • Process transportation documentation with great attention to detail and compliance. • Support the Director of Domestic Transportation with administrative tasks and other assigned duties. • Participate in weekend rotations as needed. • Fulfill other responsibilities as assigned by management on a day-to-day basis.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. - Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. - Former EDRP participants ineligible to apply. The physician serves as a primary care physician within the VISN 21 Clinical Resource Hub (CRH). The physician will provide virtual primary care services to VA clinics facing staffing shortages within VISN-21, which comprises northern and central California, Nevada, and the Pacific Islands including Guam. The physician will work with an inter-professional team of nurses, pharmacists, and mental health providers to deliver team-based primary care. The position is remote; however, we do require that the provider travel to the individual clinic they are serving to deliver in-person care every quarter through VA-funded travel. - Evaluate, diagnose, treat, and provide consultation for non-surgical adult patients of all ages, without life-threatening complications and with a wide variety of conditions. - Assess, stabilize, and determine the disposition of patients with emergent conditions consistent with medical staff policy regarding emergency and consultative call services. - Collaborate with/oversee mid-level providers such as nurse practitioners and work collaboratively with other specialties (and subspecialties) in and outside of the VA system to manage or co-manage patients' health. - Technical proficiency in using video conferencing platforms, proficiency with using an electronic medical record, and an aptitude to navigate systems-challenges that occur with the delivery of telehealth. - Written and verbal communication skills to function well within a virtual care team. - Additional duties as assigned. Qualifications - Degree of Doctor of Medicine or an equivalent degree resulting from a course of education in allopathic medicine or osteopathic medicine. - The degree must have been obtained from an institution whose accreditation was in place for the year in which the course of study was completed. - Basic Requirements: - United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. - Current, full and unrestricted license to practice medicine or surgery in a State, Territory, or Commonwealth of the United States, or in the District of Columbia. - Residency Training: Physicians must have completed residency training, approved by the Secretary of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification. - Proficiency in spoken and written English

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Patient Outreach Representative (POR) is the first to interact with patients creating a friendly, caring culture with exceptional service. They operate in a high volume, contact center environment to reach unscheduled patients to get them scheduled. The POR is a key contributor to the company’s scheduling optimization efforts and at times may facilitate communication between the imaging centers and patients. Supports company initiatives by adopting new approaches, practices and processes to deliver unmistakable quality, spectacular service and operational excellence on a consistent basis. - Ensures all scheduling work assignments are processed in a timely and efficient manner while adhering to all process and compliance requirements. - Works through the Scheduler Grid to initiate contact with patients to pre-register and schedule patients. - Conducts tasks of the position in a collaborative, friendly and empathetic way when handling patients, physicians and co-workers. - Conducts minimum required pre-registration and clinical screening. - Communicates to the patient the status of their insurance benefit, estimated cost, preauthorization, and payment options, as needed. - Triages and transfers calls, as needed. - Other duties as assigned. Qualifications - Three plus years’ experience in customer service – healthcare environment preferred - Detail oriented, self-motivated, a problem solver and a team player - Ability to navigate multiple computer screens and browsers quickly and accurately - Ability to excel in a very fast-pace team environment - Ability to continuously “exceed” company and customer expectation - Strong communication skills & professional demeanor Requirements - Minimum of High School diploma or equivalent (GED) Benefits - Health Benefits: Medical/Dental/Vision/Life Insurance - Company Matched 401k Plan - Employee Stock Ownership Plan - Paid Time Off + Paid Holidays - Employee Assistance Program

• Conduct outbound calls to eligible patients and working to facilitate efficient scheduling of initial in-home appointments • Ensure patients receive a detailed explanation of program services • Thoroughly and accurately document call notes and scheduling details in electronic system • Expedite emergency clinical calls as needed • Process new appointments or changes to existing appointments • Document accurate and concise patient/family feedback and special needs during each call in our systems, enabling our market-based clinicians to provide excellent care during each appointment • Must achieve and sustain expected metrics set by department leadership to include but not limited to: Quality Scores, Acceptance Rates, Number of Patients Engaged and Alignment with Harmony Care Core Values • Demonstrate compassion for individual needs, attention to detail, and collaborating with other team members • Demonstrate a high level of professionalism and continuous improvement while participating in the call quality monitoring processes • Utilizes exceptional communication and social skills to clearly explain services and needs to patient/family • Complete ongoing training and coaching programs for further skills development by deadlines • Work collaboratively and efficiently with other corporate and market based team members to ensure patients receive exceptional service • Perform other duties as assigned