This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Patient Outreach Representative (POR) is the first to interact with patients creating a friendly, caring culture with exceptional service. They operate in a high volume, contact center environment to reach unscheduled patients to get them scheduled. The POR is a key contributor to the company’s scheduling optimization efforts and at times may facilitate communication between the imaging centers and patients. Supports company initiatives by adopting new approaches, practices and processes to deliver unmistakable quality, spectacular service and operational excellence on a consistent basis. - Ensures all scheduling work assignments are processed in a timely and efficient manner while adhering to all process and compliance requirements. - Works through the Scheduler Grid to initiate contact with patients to pre-register and schedule patients. - Conducts tasks of the position in a collaborative, friendly and empathetic way when handling patients, physicians and co-workers. - Conducts minimum required pre-registration and clinical screening. - Communicates to the patient the status of their insurance benefit, estimated cost, preauthorization, and payment options, as needed. - Triages and transfers calls, as needed. - Other duties as assigned. Qualifications - Three plus years’ experience in customer service – healthcare environment preferred - Detail oriented, self-motivated, a problem solver and a team player - Ability to navigate multiple computer screens and browsers quickly and accurately - Ability to excel in a very fast-pace team environment - Ability to continuously “exceed” company and customer expectation - Strong communication skills & professional demeanor Requirements - Minimum of High School diploma or equivalent (GED) Benefits - Health Benefits: Medical/Dental/Vision/Life Insurance - Company Matched 401k Plan - Employee Stock Ownership Plan - Paid Time Off + Paid Holidays - Employee Assistance Program

• Conduct outbound calls to eligible patients and working to facilitate efficient scheduling of initial in-home appointments • Ensure patients receive a detailed explanation of program services • Thoroughly and accurately document call notes and scheduling details in electronic system • Expedite emergency clinical calls as needed • Process new appointments or changes to existing appointments • Document accurate and concise patient/family feedback and special needs during each call in our systems, enabling our market-based clinicians to provide excellent care during each appointment • Must achieve and sustain expected metrics set by department leadership to include but not limited to: Quality Scores, Acceptance Rates, Number of Patients Engaged and Alignment with Harmony Care Core Values • Demonstrate compassion for individual needs, attention to detail, and collaborating with other team members • Demonstrate a high level of professionalism and continuous improvement while participating in the call quality monitoring processes • Utilizes exceptional communication and social skills to clearly explain services and needs to patient/family • Complete ongoing training and coaching programs for further skills development by deadlines • Work collaboratively and efficiently with other corporate and market based team members to ensure patients receive exceptional service • Perform other duties as assigned

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Intervention Specialist supports the educational and behavioral goals of all students with a focus on students with an Individualized Education Program. - Work cooperatively with classroom teachers, interpreting the abilities and disabilities of these students, assisting in classroom intervention strategies, modifying general education curricular as necessary, and assisting the student with regular class assignments - Conduct diagnostic assessments for instruction - Conduct functional behavior assessments - Write and implement behavior improvement plans - Facilitate IEP Meetings and write IEP goals and objectives - Relentlessly work to meet all goals related to student achievement and culture as well as state specific achievement goals - Utilize research-based best practices in daily planning and instruction - Integrate culturally responsive teaching practices into daily lessons and interactions with students, parents, and colleagues - Serve as advisor for a designated set of students - Communicate regularly with families regarding the academic and social-emotional growth of their child - Participate in the planning and implementation of non-instructional activities such as social events and field trips - Perform other duties as assigned Qualifications - Current Ohio Intervention Specialist License - Knowledge of State Standards and Common Core Standards - Experience working in a full room inclusion type model or Co-Teaching in a Resource Room model - High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring - High quality written and verbal communication skills - High proficiency in Microsoft Office products including Word and Outlook - Excellent organization and time management skills - Ability to work independently and contribute to a team - Ability to pass federal and state criminal background checks (FBI/BCI) - Experience working in a multi-cultural setting preferred Benefits - Compensation: The salary range for this position is $41,000-50,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. - Paid time off - Retirement contributions - Optional Basic Life and AD&D insurance - Voluntary life insurance (employee, spouse, child) - Discounted childcare at Early Learning Academies locations - Medical, dental, and vision insurance - Employee Assistance Program - Voluntary short-term disability insurance - Voluntary long-term disability insurance - Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals

At Horizon Blue, we're focused on making sure BCBAs can show up for the kids and families who need them. Our BCBAs work with 8-10 families, with caseloads built around what each child actually needs rather than billing targets. We collaborate weekly, receive clinical mentorship, and help guide RBT placements. The goal is to create space for BCBAs to thoughtfully support each child's progress and be present when families need them. We're a remote team, which takes intention. But it also means our BCBAs have more time to focus on the clinical work that matters: adjusting programming as a child grows, supporting parents through challenges, and coaching the RBTs working with kids daily. We keep learning what works by listening to our team about what helps them serve families well. BCBA Qualifications & Requirements: - Master’s Degree in Applied Behavior Analysis or related field - Board Certified Behavior Analyst (BCBA) required - NY Licensed Behavior Analyst required - 1+ years of experience in ABA - Medicaid ID from New York State - Preference for Bilingual BCBAs in English & Spanish - Develop and oversee individualized ABA treatment plans. - Supervise RBTs and provide ongoing training and support. - Conduct assessments and adjust treatment goals as needed. - Collaborate with families and multidisciplinary teams to ensure client success. - Maintain compliance with ethical and regulatory standards. BCBA Benefits & Schedule: - Flexible Scheduling and Case Assignment - 100% Remote - Competitive W2 Compensation - $60k base for 15 hours per week in billables, then $80-$90/hour for hours above 15 hours per week in billables. - Offers BOE $60,000 - $100,000 a year