• Own the end-to-end partner lifecycle, including strategy, pipeline development, prospecting, outreach, contract negotiation, and implementation • Build and maintain relationships across technical, commercial, and leadership stakeholders at Site Integrators and Consulting Firms in the EDI space • Identify growth opportunities with partners and translate them into measurable business outcomes • Collaborate with Marketing to execute co-branded campaigns, develop partner collateral, and drive engagement • Work with Product and Engineering to influence partner-driven product initiatives that expand adoption and revenue • Track and report partner performance, pipeline, and business metrics

• Manage part of our Learner Services team (8-10 people), motivating them, managing performance expectations against goals, using data to inform decisions, and supporting their professional growth. • Support Success Coach onboarding and training. • Report to our Director of Learner Services with thoughtful and strategic input. • Perform quality assurance reviews for their team in coaching and student interactions. • Provide feedback for professional development and growth. • Assess productivity, identify obstacles, and support Coaches on efficiency and effectiveness. • Support systems implementation to collect and share coaching ‘best practices’ and insights steeped in our Coaching Model. • Partner with marketing, product and data teams to better understand our universities and students to enhance and strengthen our support systems for students and coaches. • Stay up-to-date on current technologies and trends in the higher education and coaching industry, including research-based interventions. • Manage complex problems in a fast-paced, workforce-distributed environment. Limited travel (bi-annual retreats/annual LSLT strategy meetings)

• Identify and recruit high-performing commercial lines agencies and brokers • Lead the appointment process and train producers on using the SafeLease portal • Act as the primary point of contact for producer partners, conduct account reviews, and gather feedback • Educate producers on insurance products and technology advantages • Own the entire pipeline from initial submission through to bind • Build distribution/referral relationships with existing property management customers

• Own and evolve Onebrief’s cash and equity compensation structures, including salary bands and equity guidelines, using market data and leveling frameworks • Lead the ongoing application of Onebrief’s compensation philosophy • Refine and advise on incentive compensation structures for revenue-facing teams, in partnership with Sales, Customer Relations, Finance, and People Business Partners • Provide compensation and equity guidance for offers in partnership with Talent Acquisition • Partner with Finance and Legal on equity planning, reviews, and implementation • Run annual and off-cycle compensation cycles, including merit increases, promotions, and equity updates • Oversee benefits programs and benchmarking, with a focus on keeping offerings competitive and scalable • Create clear documentation and communications so managers and employees understand how pay, equity, benefits, and incentives work