ReUp Education

• Develop a trusted advisor relationship with partners, and proactively engage with them to identify needs, ensure successful delivery of appropriately customized solutions, and maintain high client satisfaction • Lead new partner and program onboarding by leveraging an implementation team, composed of internal experts and other vendors contracted by the client • Exceed revenue objectives by setting and meeting goals for student enrollment and persistence, and client renewals • Measure, evaluate, and report on progress against leading indicators, and take ownership of challenges and opportunities by recommending strategy changes and implementing solutions • Play a key role in removing barriers and friction for adult learners, and ensure the ongoing appeal and accessibility of partner programs by soliciting feedback from students and other stakeholders, and carefully monitoring the student experience, including performance and achievement • Create business reports and reviews to clearly communicate progress, forecasts, and improvement opportunities • Design and streamline processes and procedures to enable the scalability of ReUp’s account management approach and capabilities

• Lead, manage, and develop a team of data engineers, fostering a culture of technical excellence, independence, collaboration, and accountability. • Create and execute a Data Engineering roadmap that helps ReUp to achieve its goals. • Partner with technology, analytics, finance, B2B, and B2C teams to define data requirements, and design and develop solutions that drive value for ReUp’s clients and learners. • Oversee the design, development, testing, implementation, maintenance, and continuous improvement of data pipelines and warehouses that ingest, transform, store, and provide access to student and institutional data to power business intelligence products, ML models, cloud-based web applications, and marketing and coaching services. • Champion automation, observability, and performance to ensure ReUp’s pipeline efficiently and reliably delivers quality data to end users. • Proactively identify, triage, and resolve data quality and availability issues through root-cause analysis, remediation, monitoring, and cross-functional collaboration. • Define and monitor SLAs for data quality, workflow status and runtime, incident response and resolution time, and team velocity. • Define and implement data engineering standards and best practices. • Support data security, compliance, and governance initiatives.

The Role Do you love to inspire and connect with people? Are you an effective communicator with the ability to engage and build rapport quickly? If so, we encourage you to apply to our Engagement Coordinator position at ReUp Education. As an Engagement Coordinator, you will connect individually with students at our partner universities. You will be the first interaction for many students and therefore, responsible for making a warm and welcoming first impression. You will engage with students to learn their story and ensure they are connected with the best resource to go back to school and complete their degree. Students will rely on you for an initial understanding of our service, engagement, and accurate support to get them in touch with a Success Coach or other necessary partner resources. You will be part of a mission-driven organization and have the ability to make life-changing differences for students. What you’ll do - Build strong relationships with students to bring clarity and confidence in ReUp Coaching Services - - Engage with students to determine if returning to school is the best option, help to determine student priorities, develop an optimal timeline, and share relevant academic/enrollment information for specific student next steps. - Collaborate with ReUp staff and university administrators - - Coordinators will work with schools to understand programmatic options for returning students, modality options, and financial barrier remediation options - Coordinators will introduce the Success Coach to the student and clarify the role our internal coaches play in the return process. - Support Success Coaches to manage email and text messaging - Ability to manage a high volume of phone calls that assess a student's interest in returning to school, discover the student’s personal goals, and the challenges that are in the way of executing this plan. - Connect and communicate with students via phone calls, email, and text - Utilize ReUp’s technology and data analytics to detect student patterns in order to determine the who is most critically in need of support and engagement - Document student progress and report to ReUp staff through use of our CRM system. - Participate in ReUp’s internal meetings and training sessions - Other assigned duties as required Qualifications Research shows that women and people from underrepresented groups often only apply to jobs if they meet all of the qualifications. However, no one ever meets 100% of the qualifications. ReUp encourages you to break that statistic and to apply. We look forward to your application. - Associate’s Degree or higher - Attention to detail is one of your fundamental skills - At least one year of student and/or customer service work preferred - Higher ed, call center, and/or startup experience a big plus - Familiar with Salesforce or Customer Relationship Management (CRM) System - Ability to work remotely in a private and quiet working space - Strong ability to establish rapport with new and existing students - Strong listening and communication skills - Ability to multi-task and move multiple projects and priorities ahead at a time - Flexible scheduling availability to meet the needs of students in multiple time zones - You care about ReUp’s mission and are committed to helping us open new opportunities to students What does success look like? - You have a passion to help students and make a difference in their lives - You exhibit persistence in supporting students to find the right next resource for their journey - You maintain professional maturity in a consultative role, and are able to work fluidly and collaboratively within a remote team - You set up a high volume of student meetings with our Success Coaches weekly Benefits - Compensation: $20.00 per hour - Full-time position (up to 39.5hrs) - Medical, dental, and vision insurance for employees - - We pay 100% of the employee's premium and 50% of any dependents' premiums - Contribute up to $1000 to employee HSA/$2000 to employee + dependent HSA - PPO Buy-up plan available - FSA available - Company paid short-term disability, long-term disability, and life insurance for employee - Flexible time off and remote work opportunity - 16 paid holidays per year (including Juneteenth and the last week of the calendar year) - Company wellness days (2 per year) - Day of Service (Paid day for volunteering) - 401(k) plan - Paid parental leave (12 weeks primary parental leave, 6 weeks secondary parental leave) - A diverse team that fosters a high level of collaboration despite being highly distributed Location ReUp is a remote organization with a geographically distributed team. This position will be based remotely in one of the states listed: AL, AZ, CO, DE, FL, GA, IL, LA, MA, MI, MN, MO, MT, NC, NJ, OH, OR, PA, SC, TN, TX, VA, and WI. Company Culture REDEFINE THE POSSIBLE * INNOVATE WITH PURPOSE * RESILIENT BY DESIGN * ACHIEVE BEYOND EXPECTATIONS * THRIVE TOGETHER At ReUp, our values guide everything we do. We redefine the possible by bringing energy, boldness, and vision to every challenge, breaking barriers and delivering outcomes that redefine success. We innovate with purpose, developing impactful solutions that inspire our partners, learners, and teams—always rooted in balance, authentic collaboration, and integrity. We are resilient by design, empowering learners, teams, and organizations to adapt, grow, and lead with strength in a changing world. We achieve beyond expectations by harnessing the power of data and evidence-based strategies to deliver measurable, outsized results that create lasting impact for all stakeholders. And we thrive together, believing that through collective action, opportunities are not finite and limited but expandable, creating an ecosystem of growth and collaboration. ReUp Education is an equal opportunity employer. Our company values diversity and believes diverse teams make innovation possible. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply. We are unable to offer visa sponsorship or work authorization transfers for this position. Applicants must have the legal right to work in the United States without the need for employer sponsorship

Expression of Interest – Future Opportunities at ReUp EducationLocation: Remote (U.S.) or Hybrid - Austin, TX ReUp is a remote organization with a geographically distributed team. Positions that are eligible for remote status may be located in the following states. (States where roles may be remotely based will be listed in each posting. Not all roles are available in all states.): AL, AZ, CA, CO, DE, FL, GA, IL, LA, MA, MI, MN, MO, MT, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, VA, WA, and WI Please note, all candidates residing within 25 miles of Austin, TX are expected to be in a hybrid arrangement with 2 days in office weekly. Employment Type: Full-time About ReUp Education At ReUp Education, we’re on a mission to transform higher education and create life-changing opportunities for adult learners. By joining our team, you’ll play a pivotal role in helping adults who started college but didn’t finish overcome barriers, earn their degrees, and unlock brighter futures with better career prospects and economic mobility. We’re a community of innovators, collaborators, and changemakers who value diverse talents, perspectives, and experiences, knowing that the best ideas come from bringing people together. Whether you’re just starting your career or are a seasoned professional, you’ll find opportunities to grow, thrive, and make a real difference. As a fast-growing and nationally recognized organization, ReUp is expanding its reach to impact millions of adult learners. If you’re ready to join a mission-driven team that’s reshaping the future of higher education, we’d love to hear from you. Founded in 2015, ReUp Education is the only organization that focuses exclusively on helping colleges and universities engage and re-enroll the more than 40 million US residents who have “stopped out” and support them until graduation, through our patented technology-enabled service. Today we build regional marketplaces to connect the supply of educational opportunities with the demand for skilled and credentialed workforce professionals. Why Submit an Expression of Interest?This posting is for individuals who are excited about ReUp’s mission and want to be considered for future openings across the organization. By submitting your interest, you’ll be added to our talent pipeline and may be contacted when roles open that align with your experience and interests. Areas of Interest May Include (but are not limited to): - Learner Services - Partner Success - Marketing - Product - Technology - Data - Operations - People & Culture - Finance What We Look ForWhile specific qualifications vary by role, successful ReUp team members often share the following qualities: - A strong connection to ReUp’s mission and belief in the power of education to change lives - Experience working in fast-paced, evolving environments - Comfort with ambiguity and a willingness to build, improve, and iterate - Strong collaboration and communication skills across teams - A learner-centered, equity-minded approach to problem solving - A commitment to accountability, transparency, and continuous improvement Why ReUp Education? - 2026 Best Midsize Places to Work Austin - BuiltIn - 2025 Inc. 5000 Fastest Growing Private Companies - 2025 High Five Award - Manager Maestro Compensation & Benefits - Competitive compensation (We post compensation bands with all posted roles.) - Medical, dental, and vision insurance for employees - - We pay 100% of the employee's premium and 50% of any dependents' premiums - Contribute up to $1000 to employee HSA/$2000 to employee + dependent HSA - PPO Buy-up plan available - FSA available - Company paid short-term disability, long-term disability, and life insurance for employee - Flexible time off - Hybrid or remote work opportunity determined based on location - Up to 80 hours of dedicated sick time annually to support your well-being and work-life balance - 16 paid holidays per year (including Juneteenth and the last week of the calendar year) - Company wellness days (2 per year) - Day of Service (Paid day for volunteering) - 401(k) plan - Paid parental leave (12 weeks primary parental leave, 6 weeks secondary parental leave) - A diverse team that fosters a high level of collaboration despite being highly distributed How to Express InterestSubmit your resume and a brief cover letter outlining: - The types of roles you’re interested in - Why ReUp’s mission resonates with you - Any specific skills or experiences you’d like us to know about We review expressions of interest on an ongoing basis and will reach out if a role becomes available that may be a strong match. Company CultureREDEFINE THE POSSIBLE * INNOVATE WITH PURPOSE * RESILIENT BY DESIGN * ACHIEVE BEYOND EXPECTATIONS * THRIVE TOGETHER At ReUp, our values guide everything we do. We redefine the possible by bringing energy, boldness, and vision to every challenge, breaking barriers and delivering outcomes that redefine success. We innovate with purpose, developing impactful solutions that inspire our partners, learners, and teams—always rooted in balance, authentic collaboration, and integrity. We are resilient by design, empowering learners, teams, and organizations to adapt, grow, and lead with strength in a changing world. We achieve beyond expectations by harnessing the power of data and evidence-based strategies to deliver measurable, outsized results that create lasting impact for all stakeholders. And we thrive together, believing that through collective action, opportunities are not finite and limited but expandable, creating an ecosystem of growth and collaboration. ReUp Education is an equal opportunity employer. Our company values diversity and believes diverse teams make innovation possible. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply. We are unable to offer visa sponsorship or work authorization transfers for this position. Applicants must have the legal right to work in the United States without the need for employer sponsorship.

The Role We are hiring a new role of Director of Business Operations to lead a team supporting the operations of ReUp’s Business to Business (B2B) division. As the Director of Business Operations, you will lead a dynamic team focused on driving strategic alignment, operational excellence, and cross-functional collaboration across B2B departments and with external B2B audiences. This role is central to optimizing processes, enabling sustainable growth, and ensuring that all operational activities support institutional and state government sales and renewals. You will build the systems, tools, and strategies that position the organization for long-term scalability and success. Internally, you will oversee the development and execution of sales operations, conference engagement, strategic initiatives, and cross-functional project management. Externally, you will coordinate key partnerships, thought leadership, and media efforts that advance ReUp’s position in the market. A successful Director of Business Operations is process-oriented and has a keen eye for details and building team scalability. They are curious, conscientious, and collaborative, and an eager problem solver. Your team will serve as the primary partners in supporting the sales teams as ReUp continues a period of rapid growth. The ideal candidate combines deep operational experience with a strong understanding of sales cycles and client relations. You should have a proven ability to manage multiple complex workstreams while building scalable processes and managing teams through change. Experience in education technology or higher education settings is preferred, but overall experience in operational excellence is key. What We Do Founded in 2015, ReUp Education is the only organization that focuses exclusively on helping colleges and universities engage and re-enroll the more than 40 million US residents who have “stopped out” and support them until graduation, through our patented technology-enabled service. To date, we have re-enrolled over 57,000 students for our university partners. As of July 2025, ReUp Education partners with 140 active schools and a total of 1.78 million learners. To date, ReUp Education has helped 7,960 learners graduate. Today we build regional marketplaces to connect the supply of educational opportunities with the demand for skilled and credentialed workforce professionals. What You’ll Do As the Director of Business Operations, you are responsible for aligning multiple functions into a cohesive and coordinated approach to how ReUp engages with key audiences to support growth throughout the client lifecycle. Responsibilities include but are not limited to: Internal Responsibilities - Oversee the development and execution of sales operations to streamline processes, improve productivity, and ensure the B2U and B2G sales teams are equipped to achieve revenue goals. This includes assisting with pipeline management, performance tracking, and operational reporting. - Coordinate the creation of high-quality sales and marketing materials, ensuring that all assets align with brand standards and effectively communicate value propositions to clients and prospects. Partner with marketing teams to ensure consistent messaging and storytelling across all B2B channels. - Evaluate, implement, and maintain best-in-class sales enablement tools and technologies that empower the sales teams to perform efficiently. - Lead the planning and operational execution of ReUp’s participation in national and state events and conferences. Collaborate across teams to define objectives, manage budgets, and oversee logistics. - Oversee key strategic initiatives that advance divisional priorities, from business process improvements to new tools and resources. Develop frameworks for planning, execution, and measurement to ensure timely and successful delivery of critical projects - Serve as the central point of coordination across departments, ensuring alignment on priorities, timelines, and resource allocation. Facilitate communication and collaboration to drive efficiency and accountability across teams. - Manage and optimize CRM platforms and related business systems to ensure data accuracy, usability, and insights. Partner with IT and analytics teams to improve tools and reporting capabilities that drive decision-making and prioritization. - Recruit, mentor, and lead a team of professionals. Foster a culture of collaboration, accountability, and continuous improvement while developing team members’ professional growth and leadership potential. External Responsibilities - Oversee external PR and media agency relationships to drive key sales and renewal goals with a focus on states - Serve as the internal coordinator for key business partnerships that expand the company’s reach and drive business development. Work with relationship owners internally to set and execute on goals. - Oversee the planning and execution of thought leadership initiatives, including white papers, speaking engagements, and industry collaborations. Partner with internal subject matter experts to position the organization as an industry leader and trusted authority. - Oversee the collection, analysis, and dissemination of business intelligence to guide strategic decisions. Qualifications(Research shows that women and people from underrepresented groups only apply to jobs if they meet all of the qualifications. However, no one ever meets 100% of the qualifications. ReUp encourages you to break that statistic and to apply. We look forward to your application.) - Bachelor’s degree or above - 7+ years of professional experience in operations and project management, with at least 2–3 years managing growing teams. - Strong project management skills and comfort operating in a fast-paced, cross-functional environment. - Proficiency in tools (e.g., Asana; Jira; Salesforce) and collaboration platforms (e.g., Google Workspace, Slack; Confluence). - Data-driven decision maker with a strong analytical mindset and experience setting up and managing data sets. - Proven ability to scale and build processes, lead change management initiatives and implement cross-functional improvements. - Excellent interpersonal, communication, and relationship-building skills. Preferred Qualifications - Experience scaling operations in a high-growth SaaS, EdTech, or B2B company - Knowledge of the higher education and/or ed tech sectors - A passion for advancing ReUp’s mission and vision Compensation & Benefits - Compensation: Annual base salary of $130,000 - $145,000 commensurate with experience and is eligible for up to a 10% annual bonus based on individual and company performance - Medical, dental, and vision insurance for employees - Company paid short-term disability, long-term disability, and life insurance for employee - Flexible time off and remote/hybrid work opportunity - Up to 80 hours of dedicated sick time annually to support your well-being and work-life balance - 16 paid holidays per year (including the last week of the calendar year) - Company wellness days (2 per year) - Day of Service (Paid day for volunteering) - 401(k) plan - Paid parental leave (12 weeks primary parental leave, 6 weeks secondary parental leave) - A diverse team that fosters a high level of collaboration despite being highly distributed Location If located in the Austin, TX, metro area this will be a hybrid position with an expected 2-3 days in the Austin, TX office weekly. Preference will be given to candidates local to Austin, TX and comfortable working in a hybrid arrangement. This position can be based remotely in one of the states listed : AL, AZ, CO, DE, FL, GA, IL, LA, MA, MI, MN, MO, MT, NC, NJ, NY, OH, OR, PA, SC, TN, TX, VA, WA, and WI. If this position is based remotely, candidates should anticipate travel up to 4 times annually. Company CultureREDEFINE THE POSSIBLE * INNOVATE WITH PURPOSE * RESILIENT BY DESIGN * ACHIEVE BEYOND EXPECTATIONS * THRIVE TOGETHER At ReUp, our values guide everything we do. We redefine the possible by bringing energy, boldness, and vision to every challenge, breaking barriers and delivering outcomes that redefine success. We innovate with purpose, developing impactful solutions that inspire our partners, learners, and teams—always rooted in balance, authentic collaboration, and integrity. We are resilient by design, empowering learners, teams, and organizations to adapt, grow, and lead with strength in a changing world. We achieve beyond expectations by harnessing the power of data and evidence-based strategies to deliver measurable, outsized results that create lasting impact for all stakeholders. And we thrive together, believing that through collective action, opportunities are not finite and limited but expandable, creating an ecosystem of growth and collaboration. ReUp Education is an equal opportunity employer. Our company values diversity and believes diverse teams make innovation possible. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply. We are unable to offer visa sponsorship or work authorization transfers for this position. Applicants must have the legal right to work in the United States without the need for employer sponsorship

What we do - Founded in 2015, ReUp Education is the only organization that focuses exclusively on helping colleges and universities engage and re-enroll the more than 40 million US residents who have “stopped out” and support them until graduation, through our patented technology-enabled service. To date, we have re-enrolled over 57,000 students for our university partners. As of July 2025, ReUp Education partners with 140 active schools and a total of 1.78 million learners. To date, ReUp Education has helped 7,960 learners graduate. Today we build regional marketplaces to connect the supply of educational opportunities with the demand for skilled and credentialed workforce professionals. About the role - The Partner Insights Coordinator will assist in client reporting and engagement support through data and presentations that demonstrate strong enrollment outcomes and ongoing value. The Insights Coordinator supports a cross-functional team spanning Business to Business Operations (B2B Ops), Partner Success, Data, Learner Services, Marketing, State Partnerships Operations and Product. The Coordinator identifies and highlights institutional practices and student insights, and influences recommendations for institutional improvement to drive partner success. This role supports Partner Success (account managers) and B2B Ops teams while contributing to partner satisfaction and the overall partner experience with ReUp. - A successful candidate will be collaborative, build effective relationships and possess exceptional attention to detail. Key skills include data acumen and honed organizational capacity. A successful candidate will thrive on continuous improvement and be passionate about facilitating the development of long-lasting and mutually beneficial partnerships. - This role reports to Partner Success Business Analyst II, works closely with Partner Success Directors, Data Analytics, Partner Operations Managers, and supports our entire portfolio of partners. What you'll do - Client Reporting and Engagement Support - - Collaborate with directors to understand client goals and expectations, and the unique dynamics of key partnerships, including their need for qualitative and quantitative insights on the student experience. - Pull, analyze and validate data in our systems to align insights with partner objectives - Assist in the development of summary reports, the partner-facing dashboard, partnership reviews and other results presentations - Manage the execution of partner reviews and key partner meetings each term by providing new or updated content and coordinating internal contributors - Assist directors in accurately leveraging the analytics tools, reports, and research in Tableau, Salesforce, and other platforms - Create and maintain reference materials and other documentation that ensures consistent approaches to client reporting - Effective Enrollment Practices - - Track the Partner Success team’s progress in influencing positive changes in institutional practices and supports for learners - Engage with internal partners, such as Marketing, to highlight exemplary practices and resources at partner institutions - Collect and track examples of best practices in higher education for future reference - Partner Satisfaction - - Assist with ongoing client satisfaction surveys in Qualtrics or another similar platform and otherwise gather feedback - Identify other opportunities to improve the client experience and scale our service - You’ll be successful if: - - You are collaborative in your approach, enjoy building relationships, and work effectively in a team - You are driven to achieve a high level of partner satisfaction - You have strong organization skills and the ability to execute projects with strict attention to detail - You approach data with curiosity and can identify performance metrics and trends that are related to partner success and satisfaction - You are a natural problem solver and have experience delivering client-focused solutions - You listen productively, and convey your ideas clearly and concisely - You have experience with marketing or business development post-sales Qualifications Research shows that women and people from underrepresented groups often only apply to jobs if they meet all of the qualifications. However, no one ever meets 100% of the qualifications. ReUp encourages you to break that statistic and to apply. We look forward to your application. - Bachelor’s degree or experience in higher education or business development - 2+ years experience in a client-facing, account support, or customer service manager role - Strong relationship building skills and ability to work effectively in a team - Experience collecting, analyzing and interpreting data - Excellent communication skills - Flexible, problem-solving orientation - Familiarity with MS Excel, Google Sheets, Salesforce, Gong familiarity a plus - Strong presentation creation abilities (verbal, written), including Google Slides; design skills and marketing experience are a plus - You care about ReUp’s mission and are committed to helping us open new opportunities to students Benefits - Medical, dental, and vision insurance for employees - - We pay 100% of the employee's premium and 50% of any dependents' premiums - Contribute up to $1000 to employee HSA/$2000 to employee + dependent HSA - PPO Buy-up plan available - FSA available - Company paid short-term disability, long-term disability, and life insurance for employee - Flexible time off and remote work opportunity - Up to 80 hours of dedicated sick time annually to support your well-being and work-life balance - 15 paid holidays per year (including Juneteenth and the last week of the calendar year) - Company wellness days (2 per year) - Day of Service (Paid day for volunteering) - 401(k) plan - Paid parental leave (12 weeks primary parental leave, 6 weeks secondary parental leave) - A diverse team that fosters a high level of collaboration despite being highly distributed Location - ReUp is a remote organization with a geographically distributed team. This position will be based remotely in one of the states listed:AL, AZ, CA, FL, GA, IL, MA, MI, MO, NC, NH, NY, OH, OR, PA, SC, TN, TX, VA, WA and WI. Company CultureREDEFINE THE POSSIBLE * INNOVATE WITH PURPOSE * RESILIENT BY DESIGN * ACHIEVE BEYOND EXPECTATIONS * THRIVE TOGETHER At ReUp, our values guide everything we do. We redefine the possible by bringing energy, boldness, and vision to every challenge, breaking barriers and delivering outcomes that redefine success. We innovate with purpose, developing impactful solutions that inspire our partners, learners, and teams—always rooted in balance, authentic collaboration, and integrity. We are resilient by design, empowering learners, teams, and organizations to adapt, grow, and lead with strength in a changing world. We achieve beyond expectations by harnessing the power of data and evidence-based strategies to deliver measurable, outsized results that create lasting impact for all stakeholders. And we thrive together, believing that through collective action, opportunities are not finite and limited but expandable, creating an ecosystem of growth and collaboration. ReUp Education is an equal-opportunity employer. Our company values diversity and believes diverse teams make innovation possible. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply. We are unable to offer visa sponsorship or work authorization transfers for this position. Applicants must have the legal right to work in the United States without the need for employer sponsorship

• Manage part of our Learner Services team (8-10 people), motivating them, managing performance expectations against goals, using data to inform decisions, and supporting their professional growth. • Support Success Coach onboarding and training. • Report to our Director of Learner Services with thoughtful and strategic input. • Perform quality assurance reviews for their team in coaching and student interactions. • Provide feedback for professional development and growth. • Assess productivity, identify obstacles, and support Coaches on efficiency and effectiveness. • Support systems implementation to collect and share coaching ‘best practices’ and insights steeped in our Coaching Model. • Partner with marketing, product and data teams to better understand our universities and students to enhance and strengthen our support systems for students and coaches. • Stay up-to-date on current technologies and trends in the higher education and coaching industry, including research-based interventions. • Manage complex problems in a fast-paced, workforce-distributed environment. Limited travel (bi-annual retreats/annual LSLT strategy meetings)