• Help shape the future of a more reliable, resilient, and sustainable grid. • Lead go‑to‑market strategy across power generation, transmission, distribution, and smart grid solutions. • Translate market intelligence into bold plans, open new doors with utility customers, and partner with sales, product, engineering, and marketing to deliver outcomes that matter. • Build and execute market strategies across utility segments. • Discover trends and opportunities through deep research. • Grow qualified pipeline and market share. • Lead customer engagements and cultivate senior relationships. • Orchestrate cross‑functional teams to deliver winning solutions. • Develop tailored proposals, cases, and presentations. • Track KPIs and provide clear, data‑driven insights. • Represent Hitachi Energy at industry events. • Inform product roadmaps with customer and market feedback. • Stay ahead of regulatory shifts and technology advancements. • Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

• Manage day‑to‑day inquiries for the managed services portfolio and support RFP activities • Develop, track, and manage offers through the New Service Introduction process, partnering with Marketing to advance enablement plans • Build KPIs aligned to industry benchmarks and assess portfolio performance and competitive insights • Lead sales enablement programs to drive adoption of managed services across global field teams • Drive offer innovation by evaluating pricing, cost optimization, portfolio expansion opportunities, and market trends • Represent the managed services portfolio during product release cycles to ensure alignment with new product capabilities • Translate customer and internal stakeholder requirements into roadmap enhancements

• Own the end-to-end partner lifecycle, including strategy, pipeline development, prospecting, outreach, contract negotiation, and implementation • Build and maintain relationships across technical, commercial, and leadership stakeholders at Site Integrators and Consulting Firms in the EDI space • Identify growth opportunities with partners and translate them into measurable business outcomes • Collaborate with Marketing to execute co-branded campaigns, develop partner collateral, and drive engagement • Work with Product and Engineering to influence partner-driven product initiatives that expand adoption and revenue • Track and report partner performance, pipeline, and business metrics

• Manage part of our Learner Services team (8-10 people), motivating them, managing performance expectations against goals, using data to inform decisions, and supporting their professional growth. • Support Success Coach onboarding and training. • Report to our Director of Learner Services with thoughtful and strategic input. • Perform quality assurance reviews for their team in coaching and student interactions. • Provide feedback for professional development and growth. • Assess productivity, identify obstacles, and support Coaches on efficiency and effectiveness. • Support systems implementation to collect and share coaching ‘best practices’ and insights steeped in our Coaching Model. • Partner with marketing, product and data teams to better understand our universities and students to enhance and strengthen our support systems for students and coaches. • Stay up-to-date on current technologies and trends in the higher education and coaching industry, including research-based interventions. • Manage complex problems in a fast-paced, workforce-distributed environment. Limited travel (bi-annual retreats/annual LSLT strategy meetings)