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QTC Management, Inc. logo
QTC Management, Inc.

Largest provider of government-outsourced disability and occupational health examination services in the nation.

Amazon Connect Engineer

EngineerEngineerOtherRemoteMid LevelTeam 1,001-5,000Since 1981H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

101 days ago

Salary

$107.1K - $144.9K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishJavaReactTerraform.NET

Job Description

Amazon Connect Engineer

QTC Management, Inc.

• Analyze, recommend, and design end-to-end Amazon Connect architecture • Create and deliver technical proposals and presentations aligned to the Amazon Connect architecture roadmap • Document Amazon Connect architecture, including architectural decisions and design artifacts • Coordinate projects with vendors to expand and enhance business-critical systems • Assist in the initial design and development of new applications surrounding Amazon Connect • Define product requirements and create high-level specifications, ensuring feasibility, functionality, and integration with existing systems and platforms • Translate business needs into long-term technical solutions • Gain a comprehensive understanding of requirements and effectively communicate them to software design teams • Work independently to design and develop Amazon Connect products or major enhancements to existing platforms • Write, maintain, evaluate, and communicate software engineering design documents and interface control documents (ICDs) to customers and engineers • Design, develop, and maintain code using .NET, Java, React, and Terraform • Analyze and troubleshoot legacy code that may have limited documentation • Adhere to sound software engineering practices and programming standards • Collaborate closely with other Amazon Connect engineers to establish and maintain service work practices and programming standards • May lead an Amazon Connect focused development team in the design of highly complex software systems • Act as the Amazon Connect technical expert, addressing systems integration, compatibility, and multi-platform challenges • Ensure project completion from a technical architecture perspective • Perform feasibility analyses for potential future projects and present recommendations to management • Perform other duties and responsibilities as assigned

Job Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent work experience
  • 2 years of relevant professional experience
  • Progressive experience designing and implementing Amazon Connect solutions
  • Strong experience in software development using .NET, Java, React, and Terraform
  • Experience designing and documenting software architecture, including design documents and interface control documents (ICDs)
  • Demonstrated ability to translate business requirements into scalable technical solutions
  • Strong understanding of systems integration, multi-platform environments, and legacy system modernization
  • Ability to work independently and manage technical responsibilities across multiple projects
  • If applicable, must be able to pass a federal background check and/or obtain and maintain additional clearances as specified by the contract (e.g., NACI, PIV, SMS, TMS).

Benefits

  • Health and Wellness programs
  • Income Protection
  • Paid Leave
  • Retirement

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