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Austin-based SDVOSB delivering application development, cybersecurity, instructional design and training to DOD and VA.
Organizational Design Consultant
Location
United States
Posted
141 days ago
Salary
$110K - $120K / year
Seniority
Senior
Job Description
Organizational Design Consultant
MKS2 Technologies
• Lead the development and documentation of current and target-state organizational structures, ensuring comprehensive org charts, roles/responsibilities matrices, and governance models. • Synthesize and communicate insights from org design activities, including workforce mapping, gap analysis, and structure optimization, through presentations, status reports, and analysis delivered to VA leadership and project collaborators. • Guide decision-making to achieve alignment on future-state org design among diverse stakeholders, facilitating consensus on new structures, reporting relationships, and team functions. • Ensure all technology and workforce enablement initiatives are directly integrated with, and supportive of, the future-state organizational design and capability needs. • Track and report progress on org design milestones, from initial assessment through implementation, using key deliverables and performance indicators to measure transformation impact. • Integrate and synchronize organization design efforts across related contact center consolidation and modernization workstreams, maintaining a unified vision for VA’s future-state organizational structure.
Job Requirements
- 3+ years of experience, preferably in healthcare, contact center, or technology modernization projects.
- 1+ years of prior work experience in or with the Federal Government.
- 1+ years of experience and aptitude for working and communicating with various diverse stakeholders, teams, and clients face-to-face.
- Demonstrated experience in business process analysis, workflow mapping, and requirements documentation.
- Understanding of contact center operations, technologies, and best practices.
- Excellent communication, facilitation, and stakeholder management skills.
- Proficiency with business analysis tools (e.g., Visio, Excel, JIRA, Confluence).
- Ability to quickly adapt and excel in a fast-paced environment.
- Experience working with Microsoft Word, PowerPoint, and Excel.
- Minimum of a Bachelor’s degree in Business, Healthcare Administration, Information Systems, or related field.
- Must be a US Citizen with ability and willingness to acquire a U.S. Public Trust.
Benefits
- Full Benefits
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