• Lead the training and mentorship of Applications Engineers to strengthen technical expertise and organizational capability • Develop industry-specific technical playbooks that help position temporary HVAC, heating, and power solutions around customer value across key industrial applications • Act as the in-house technical expert, supporting solution development and advancing complex opportunities • Support the development of growth strategy by identifying investment needs, defining priorities, and building business justifications for key initiatives • Build technical sourcing partnerships with strategic suppliers to expand solution capabilities and address gaps in the product portfolio

• The Embedded Software Engineer is responsible for the design, development, testing, and support of embedded software solutions for both existing and new products, including new hardware bring-up, low-level hardware/software integration, and support of microcontroller-based embedded systems. • This role blends hands-on engineering with cross-functional collaboration, technical problem solving, product lifecycle support and software technical leadership where appropriate. The engineer will contribute to software architecture, product enhancements, and reliability validation while supporting internal teams, customers, and manufacturing operations. • Develop, code, test, and debug new embedded software or enhancements to existing software for third-party customers and internal product lines. • Work from specifications with limited guidance to design and modify moderately complex software applications, tools, and utilities. • Apply software design theories, engineering principles, and scientific methods to create robust, maintainable embedded solutions. • Modify existing software packages to meet unique customer configurations and requirements. • Validate successive software versions to ensure proper integration with system hardware. • Bring up embedded software on new hardware platforms, including initialization and verification of microcontrollers, memory, clocks, interrupts, communication interfaces and peripheral devices. • Develop, integrate and debug low-level drivers and board support software for interfaces such as UART, SPI, I2C, ADC, USB, Ethernet, GPIO, etc. • Provide technical input to project schedules, development estimates, software-related planning activities and team training needs. • Coordinate technical activities with cross-functional project teams and communicate software scope, status, risks, and technical issues clearly. • Document designs, changes, and engineering analyses thoroughly and professionally. • Determine test and analysis requirements to validate product reliability, performance, and parameter control. • Conduct or coordinate tests to evaluate failure limits, environmental susceptibility, component reliability, and overall product safety. • Participate in the design of product test equipment or production test systems when needed. • Interpret test results and translate findings into actionable engineering decisions. • Develop and execute bring-up, integration, and regression test plans for new hardware and firmware. • Diagnose issues related to startup behavior, communication failures, timing issues, memory, and interaction between firmware and hardware. • Resolve software-related user complaints and respond to suggestions for improvements or enhancements. • Assist in the development of software user manuals and technical documentation. • Collaborate with technical staff to diagnose and resolve software issues. • Drive the electrical/software design process from concept through manufacturing release, including: • Creative concept development • Detailed design • Mathematical and scientific verification • Prototype build and evaluation • Engineering documentation • Production transition • Work closely with electrical engineering during schematic review, component selection and prototype bring-up to ensure software readiness and efficient debug.

• Translate business needs into clear user stories and acceptance criteria using a BDD mindset • Facilitate requirements elicitation sessions and provide clear follow up steps • Apply comprehensive analytical techniques to assess business processes, data flows, and system interactions, ensuring thorough and insightful analysis. • Negotiate and recommend business solutions that balance technical feasibility, delivery timelines, and business need • Ensure alignment between business requirements, platform capabilities, and automation opportunities • Develop an understanding of the operational processes and procedures and take initiative on process improvements • Support QA and development teams in clarifying requirements and resolving ambiguities • Identify risks, gaps, and dependencies early and drive proactive resolution • Support roadmap activities to document the future vision of the tool/program. • Support User Acceptance Testing (UAT) activities • Contribute to the ICF Business Analysis Community of Practice

• Documents client requirements and maintains shareholder recordkeeping system to meet client needs. • Troubleshoots and resolves issues. • Runs periodic batch and reporting jobs. • Reviews and approves client output. • May assist with vendor and client billing functions. • Mediates between technical and operational teams to ensure successful client onboarding and effective change control. • Serves as point of contact for internal teams and external customers to answer questions about services and related systems functions. • May perform other duties as required and assigned.