• Documents client requirements and maintains shareholder recordkeeping system to meet client needs. • Troubleshoots and resolves issues. • Runs periodic batch and reporting jobs. • Reviews and approves client output. • May assist with vendor and client billing functions. • Mediates between technical and operational teams to ensure successful client onboarding and effective change control. • Serves as point of contact for internal teams and external customers to answer questions about services and related systems functions. • May perform other duties as required and assigned.

Role Description ASRC Federal is seeking a skilled and motivated Automation Developer with a strong emphasis on UiPath to support a DoW agency. The ideal candidate will be responsible for designing, developing, deploying, and maintaining robotic process automation (RPA) solutions and other automation to streamline our business processes, improve efficiency, and drive digital transformation. You will work closely with business analysts, stakeholders, and other developers to identify automation opportunities and deliver robust, scalable, and secure automation solutions that comply with DoW standards. - Collaborate with business stakeholders to analyze business processes, identify automation opportunities, and design efficient and scalable automation workflows. - Design, develop, test, and deploy end-to-end automation solutions using the UiPath platform, including UiPath Studio, Orchestrator, and Robots. - Develop reusable components, libraries, and frameworks to accelerate the development of future automation projects in accordance with DoW directives. - Integrate UiPath with other government systems using APIs, web services, and database connections while adhering to strict security protocols. - Create and execute test plans, and debug automation solutions to ensure they are reliable and free of errors. - Create and maintain comprehensive documentation for all automation solutions, including process design documents, solution design documents, and system security plans. - Provide ongoing support and maintenance for deployed automation, troubleshoot issues, and implement enhancements as needed. - Contribute to the development and enforcement of RPA governance, ensuring all automation solutions comply with DoW policies, coding standards, and deployment procedures. - Oversee complete application lifecycle management (ALM) for automation solutions, from initial requests and requirements gathering through development, testing, deployment, and eventual retirement. - Adhere to the change control process for all production automations, ensuring that any updates or modifications are properly tested, documented, and approved before deployment. - Implement in accordance with RPA best practices, DoW development standards, and Security Technical Implementation Guides (STIGs) to ensure the quality and scalability of automation solutions. - Work effectively in a team environment, collaborating with business analysts, project managers, and other developers to deliver successful automation projects. Qualifications - Bachelors degree or equivalent combination of education and experience - U.S. Citizenship is required. - 5+ years of experience within Automation Engineering - Active Secret security clearance or ability to obtain - Must possess or be able to obtain DoD IAT 2 certification (Security+ CE, CCNA-Security, GICSP, GSEC, or SSCP) - Proven hands-on experience with the UiPath platform, including UiPath Studio, Orchestrator, and REFramework. - Strong programming and scripting skills in languages such as VB.NET, C#, or Python. - Excellent analytical and problem-solving skills, with the ability to understand complex business processes and design effective automation solutions. - Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders. - Understanding of the software development lifecycle (SDLC) and Application Lifecycle Management (ALM) within a government or defense context. Preferred Qualifications - UiPath Certified Professional (UCP), UiPath Automation Developer Professional, UiPath Advanced RPA Developer (UiARD), or similar certification is highly desirable. - Experience working with DoD or other federal government systems and understanding of the associated security and compliance requirements preferred. Benefits - Insurance Coverage: Comprehensive plans for medical, dental, vision, life insurance, and short-term/long-term disability - Paid Leave: Inclusive policies for bereavement, military obligations, and parental needs, along with 11 paid holidays annually - Retirement Savings: A 401(k) plan with a generous company match and immediate vesting to help secure your financial future - Incentives: Employee referral bonuses to reward you for helping grow the ASRC Federal Family - Learning and Development: After 90 days of employment, regular full-time employees are eligible for our professional development program, including funding for degrees and certifications. EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

• The Business Systems Analyst (BSA) serves as a primary contact for any questions related to how the system works from both a business and technical perspective. • Collaborates with business partners to understand business requirements and establish solutions. • Partners with the IT BAs and technical teams, such as architects, software developers and QA analysts to understand and define system goals/capabilities; develops business and technical requirements in alignment with the system goals/capabilities across multiple platforms. • Works independently and actively mentors other team members on the following activities: Understanding system interdependencies and evaluates impact with project teams during all phases of a project. • Building standards, processes and procedures, and guidelines for project team members. • May lead technical groups in revising logic for performance efficiency. May lead system and user acceptance testing efforts.

• We are seeking a highly skilled Business Systems Analyst (BSA) with in-depth experience in Zuora CPQ, RevPro and Zuora Billing to join our team • As a BSA, you will collaborate with cross-functional teams to understand business needs, define solutions, and support the implementation of Zuora’s Billing and Revenue Recognition systems • Your role will involve analyzing complex financial data, gathering requirements, and supporting the optimization of the billing and revenue processes to ensure compliance and efficiency • Collaborate with key stakeholders to gather and document business requirements for Zuora CPQ, RevPro and Billing implementations • Analyze current billing and revenue recognition processes to identify gaps and improvement opportunities • Translate business needs into functional specifications, including process flows, user stories, and data mappings • Lead the configuration of Zuora CPQ, Billing and RevPro to meet business requirements • Provide in-depth functional knowledge of Zuora Billing (subscription management, invoicing, payments) and RevPro (revenue recognition, compliance with ASC 606 and IFRS 15) • Develop integrations and automations through systems like Workato • Apply your knowledge of OTC system best practices and financial processes to propose solutions and specific requirements