• Leading the operations of large and small training and technical assistance (TTA) engagements to provide guidance to states, territories, cities, counties, and other entities receiving Community Development Block Grant Disaster Recovery (CDBG-DR) funding • Directing cross functional teams of trainers, subject matter experts, and technical contributors, including strategizing on how to accomplish TA goals and build the capacity of TA recipients • Serving as the primary liaison with TA recipients, and maintaining clear communications with HUD • Coordinating delivery of trainings on regulatory and grant-specific requirements • Drawing on experience in housing, infrastructure, public services and economic revitalization to provide guidance to TA recipients on the design and implementation of their recovery and resilience programs • Overseeing product development work plans

• Design and implement scalable APEX solutions (domain/service/selector patterns, one-trigger-per-object, bulkified and governor-safe). • Develop and enhance Service Cloud capabilities including complex case management, entitlements, milestones, routing, and customer service automation. • Build and customize Experience Cloud sites to support customer and partner self-service experiences. • Implement and extend Digital Engagement capabilities including Chat, Messaging, WhatsApp, SMS, Facebook Messenger, and other supported customer communication channels. • Build and enhance Bots and AI-powered customer service automations, integrating them with Apex, Flows, and external systems. • Design and develop secure Apex REST APIs, callouts (Named Credentials), Platform Events, async Apex (Queueable, Batch, Schedulable, Future), and CDC-driven solutions. • Develop Apex services consumed by Lightning Web Components, Experience Cloud, Flows, and AI Agents. • Optimize SOQL/SOSL queries and ensure high performance for large-volume Service Cloud data operations. • Create invocable Apex to extend Flows and bot conversations where declarative capabilities are insufficient. • Proactively participate in solution design, applying Salesforce best practices and scalable architecture principles. • Collaborate in design reviews with Architects and align on security, scalability, performance, and maintainability requirements. • Partner with DevOps on CI/CD using Git, Pull Requests, SFDX/DevOps Center, packaging, and safe deployment strategies. • Support UAT and troubleshoot incidents using logs, debug tools, and event monitoring. • Document technical decisions and APIs while maintaining Jira tickets. • Customize Salesforce objects, fields, page layouts, record types, search layouts, list views, queues, reports, and dashboards. • Configure and maintain automations including Flows, approval processes, assignment rules, escalation rules, Omni-Channel routing, and email automations. • Maintain Salesforce security including users, roles, profiles, permission sets, sharing rules, field-level security, validation rules, and Experience Cloud access. • Optimize existing implementations to reduce technical debt and improve platform health, scalability, and efficiency. • Promote Salesforce development best practices. • Contribute to the overall Salesforce architecture strategy, ensuring long-term scalability, maintainability, and performance.

• Design and administer a grants program. • Create technical content demonstrating how to quickly build real projects on top of Tarteel’s open source software (OSS), including blog posts, tutorials, and sample code. • Identify and create documentation and functional changes that improve usability of QUL. • Champion the community and highlight community members’ work. • Evangelize Tarteel’s OSS and the broader ecosystem by creating content such as short posts and videos for distribution on X and other networked channels. • Engage with developers through forums, social media, and webinars. • Identify and prioritize resource gaps within the Islamic software ecosystem. • Represent Tarteel at Muslim developer events and hackathons. • Independently seek and discover novel opportunities for collaboration with other developers in the ecosystem and encourage their usage of and contribution to Tarteel’s OSS. • Increase discoverability of Tarteel’s OSS, such as by making QUL the top repo when searching for “Quran” on GitHub.

Role Description We're looking for a developer who can do impressive work end-to-end – from idea to shipped, working software – using AI as a system, not as a chat window. - You take full ownership of the software you build. - Design AI workflows and validation checks. - Ensure quality and monitor software performance in production. - Continuously improve both the product and the way AI helps you build it. - Experience with Ruby on Rails or other back-end languages and frameworks. - Profound SQL experience – comfortable designing schemas and writing complex queries. - A habit of testing your own work and genuine care about the quality of what you ship. - Real, hands-on experience using AI as a system to do end-to-end work, with something impressive to show for it. - Work on real AI systems used by customers around the world and directly influence how we measure and improve machine translation quality. - This role is ideal for someone who enjoys exploring difficult questions, testing ideas, and discovering insights that aren't immediately obvious. - Freedom to propose your own analyses and the responsibility to turn them into evidence-based recommendations. Benefits - 100% remote position. - Body and Mind Movement program to fill you up with energy. - A computer budget to make your workplace better. - A Kindle device with access to our company Amazon account. - We respect national holidays in each country and want you to have a rest these days. - Great opportunity to progress and advance. - Collaborating with team members across the globe.