• Serve as primary technical contact for European customers during local business hours • Design, develop, and deploy integration solutions connecting k-ID services with client systems • Build and troubleshoot integrations across a variety of platforms including game engines, mobile apps, and web • Create and maintain technical documentation, integration guides, and code samples • Collaborate with engineering, product, and go-to-market teams • Troubleshoot complex technical issues and ensure high availability

• Translate business requirements into scalable technical solutions using the DigitalGenius platform • Configure workflows, integrations, and automation logic • Design and implement APIs and third-party integrations • Lead technical onboarding and implementation projects • Ensure timely and high-quality go-lives • Troubleshoot complex technical challenges across systems • Work closely with CSMs to align technical delivery with customer outcomes • Advise customers on best practices, scalability, and optimization • Support strategic expansions and advanced use cases • Provide structured feedback to Product based on customer needs • Identify feature gaps and contribute to roadmap discussions • Participate in beta testing and product validation initiatives • Continuously improve automation performance and AI accuracy • Proactively identify opportunities for process improvements • Contribute reusable assets, documentation, and internal best practices

• The Senior Solution Architect works across other Solution architects for that client to oversee end-to-end solution or component design and implementation technical oversight through to transition into Production. • Leads implementation of Acxiom solutions and/or manages complex change that significantly impacts an existing solution. • Ensures individualized solution incorporates clients’ and Acxiom’s overall business strategy and technical vision. • Technical lead in all solution communications with client and overseeing its progress throughout the implementation phase. • Activities are focused on client consulting for proposed changes, process improvements, issues or research of client data inquiries. • An associate in this role is functioning independently as the technical Subject Matter Expert for the end to end solution and providing direction to other Solution Architects to complete the work. • They are expected to coordinate technical aspects of changes, issues and research in a self-directed manner. • They are expected to provide solution consulting for the client and create and maintain a solution roadmap for future enhancements.

• Design network and cybersecurity solutions for Federal agencies, covering areas like Zero Trust Architecture, network segmentation, SD-WAN, and hybrid/multi-cloud security. • Build and deliver technical presentations, demos, and proof-of-concepts that show customers how a solution works in their environment. • Run technical discovery sessions to understand what the customer has today, where the gaps are, and what BlueAlly and its partners can bring to the table. • Write proposals, Bills of Materials, and RFP/RFI/RFQ responses with accurate pricing and solution designs that meet Federal requirements. • Confirm all proposed solutions meet Federal compliance standards: NIST 800-53, NIST 800-207 (Zero Trust), FISMA, FedRAMP, CMMC, and CISA guidelines. • Work with Practice Leaders, OEM partners, and internal subject matter experts to validate architecture and confirm technical feasibility. • Scope and draft professional and managed services engagements as part of the overall deal. • Help qualify opportunities, move pipeline forward, and hand off cleanly to delivery teams when deals close. • Stay current with changes in cybersecurity, Federal IT policy, networking, and cloud security to keep solution designs relevant and competitive. • Help junior Solutions Architects develop their skills on Federal engagements and network/security design.