Kids2

Role Description The Account Manager provides sales representation, account management, and strategy support to our accounts and develops, builds and enhances relations with buyers. The Account Manager will be responsible for driving and achieving sales goals for new and existing products by collaborating with our partners and cross-functional internal resources. This person should have the business aptitude to understand and execute upon all aspects of selling a product into a retailer, including finance and analytics, product set-up, supply chain, packaging and demand creation. Primary Responsibilities and Essential Functions - Develop and implement long-term growth strategies to increase sales and profits, including analysis of product mix, pricing, promotions, and consumer client assigned. - P&L responsibility for assigned accounts. - Manage supply chain initiatives to expand our presence and assortment with retailers. - Work with internal and external peers around the globe to share and apply best practices for maximizing online sales, managing relationships, reporting, driving supply chain efficiencies, and other aspects of the business. - Build strong relationships with buyers as well as cross functional retailer team that supports Kids II growth. - Cross-team leadership of internal account support teams to identify opportunities and execute on growth strategies across national accounts to achieve desired results. - Responsible for achieving assigned goals for sales of new and existing products, strategic volume and promotional planning, budget adherence, and execution of sales/marketing initiatives. - Lead development, monitoring, and analysis of sales forecasts and related data, including profitability, rate of sale, promotional performance, etc. - Act as primary contact with all internal departments for accounts to include product development, marketing, manufacturing, order management, logistics, accounting, legal, etc. - Work with our retail partners to fully understand the levers of driving sales in stores and online within their platforms, including content, SEO, media to sell, build and execute an effective JBP. - Maintain an effective working knowledge of external market factors, including competitive information, technology trends, etc. in order to make educated account decisions and product recommendations to grow the business. - Identify and pursue potential new customers. - Strong Experience within the industry is required. Qualifications - 4 – 6 years of professional sales (or related) experience in the consumer product or other related industry. - Creative, highly-motivated, self-starter, detail-oriented, organized, can efficiently work in a fast-paced environment, a team player and possess excellent verbal and visual communication skills. - Strong background in sales administration / sales support. Requirements - Bachelor's degree from a four-year college or university in Sales, Business Administration, Ecommerce or related field. - Native French and Fluent English is required (written & spoken). Other language would be a plus. - Ability to calculate figures and amounts such as margins, discounts, interest, commissions, proportions, percentages, area, circumference, and volume. - Ability to apply concepts of basic algebra and geometry. - Passport required to travel abroad. Computer/Technical Skills - Must be proficient with Windows environment, PowerPoint, Excel and Word. - Understanding of Artificial Intelligence to help to drive faster analysis. Physical Demands - While performing the duties of this job, the team member is regularly required to talk or hear. - The team member frequently is required to sit; have flexible use of hands; reach with hands and arms; and stoop, kneel, crouch, or crawl. - The team member is occasionally required to stand, walk, and taste or smell. - The team member must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 - 50 pounds. - Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment - Position fully remote based in France. - Ability to travel 20% of the time. Benefits - We offer competitive pay, flexible hours, and generous benefits. - Host of team member activities and philanthropic efforts throughout the year. - Company-wide awards and recognition for a job well done!

• Own a portfolio of strategic Greater China accounts across renewals, upsell, and overall commercial health. • Build and maintain account plans aligned to customer priorities, product adoption, and regional compliance needs. • Develop strong relationships with stakeholders across product, legal, compliance, trust and safety, operations, and technical teams. • Partner closely with Integration Engineering and Legal to support onboarding, deployment, and adoption. • Maintain customer momentum from contract signature through launch and into expansion. • Lead renewal and upsell conversations, including commercial alignment, pricing discussions, and negotiation. • Identify opportunities to expand product usage across additional titles, business units, teams, and markets. • Monitor account health, surface risks early, and coordinate internal teams to resolve issues quickly. • Run regular business reviews and strategic check ins that keep customers aligned and moving forward. • Bring customer feedback and market insight back to Product, Engineering, Legal, and Go To Market teams. • Maintain strong CRM hygiene, account visibility, and forecast discipline in HubSpot.

• Identify and research high value AI accounts and target buyers across North America. • Build and manage outbound prospecting campaigns across email, LinkedIn, events follow up, and other channels. • Generate qualified meetings and sales opportunities for the enterprise sales team and founders. • Develop tailored messaging for different buyer personas including product, legal, privacy, trust and safety, policy, security, and engineering leaders. • Qualify inbound and outbound leads based on strategic fit, urgency, and buying potential. • Maintain consistent activity levels and performance against pipeline generation goals. • Map target accounts and identify relevant stakeholders, pain points, product launches, regulatory exposure, and integration needs. • Track developments across the AI ecosystem relating to youth safety, privacy, age assurance, and platform governance. • Help identify high priority segments including model providers, consumer AI products, education technology, creator tools, and developer platforms. • Provide structured feedback to leadership on messaging, objections, and market signals. • Maintain accurate records in HubSpot for outreach, account activity, and qualification notes. • Partner closely with marketing, account executives, customer success, and founders on account strategy and follow up. • Prepare concise handoff notes to support smooth transition of qualified opportunities into later stage sales conversations. • Support pipeline reviews and outbound reporting.

• You will serve as the primary legal custodian of the k-ID Regulatory Hub, taking full ownership of its accuracy, depth, and ongoing development. • You will leverage AI-powered research tools and workflows to monitor, identify, and analyse new and emerging laws, regulations, guidance, and enforcement actions relating to children's privacy and online safety across the globe. • You will work closely with the neimo.ai engineering and product teams as a core legal stakeholder in the platform's development. • You will be responsible for ensuring that database content is not only legally accurate but also clearly written, practically useful, and appropriately caveated. • You will contribute to internal training, knowledge-sharing, and the development of legal standards around children's privacy and online safety.

• Develop, refine, and communicate a holistic marketing vision and strategy fully aligned with company goals and growth targets. • Serve as a core member of the executive team, driving cross-functional alignment between Marketing, Sales, Product, and Comms & Policy. • Represent k-ID externally at major industry conferences, in analyst briefings, and with strategic partners and customers. • Architect and own a scalable global demand generation engine to drive qualified pipeline and measurable business impact. • Set and manage ambitious targets for pipeline growth, CAC efficiency, and brand equity. • Oversee all paid and organic acquisition channels; drive innovation in digital marketing, content, SEO, and partnerships. • Shape and elevate the global k-ID brand across all touchpoints. • Lead the commercial launch of new products and feature sets; collaborate with Product and Comms to build cohesive external narratives. • Champion differentiated product positioning rooted in deep customer and market insights. • Oversee the creation of high-impact sales and enablement collateral to accelerate GTM success. • Design and scale marketing operations, processes, and reporting to support rapid, global growth. • Optimize use of AI-powered and agentic workflows to maximize team productivity and marketing effectiveness. • Establish and lead rigorous experimentation, measurement, and KPI-driven decision-making. • Build, lead, and mentor a high-performing, multi-disciplinary marketing team. • Foster a culture of accountability, innovation, and continuous professional growth. • Establish regular marketing reporting for the executive team and Board.

• Own a portfolio of strategic EMEA accounts across renewals, expansion, and overall commercial health • Build and maintain account plans aligned to customer priorities, product adoption, and regional compliance needs • Identify opportunities for upsell, cross sell, and broader product adoption within existing customers • Drive strong gross retention and net revenue retention across the assigned book of business • Serve as the primary point of contact for key stakeholders including product, legal, compliance, and technical teams • Build strong relationships that strengthen long term account stability and create paths for expansion • Coordinate closely with internal teams including Integration Engineering, Customer Success, and Legal • Conduct regular account reviews and check ins to ensure customer satisfaction and identify growth opportunities • Partner closely with Integration Engineering and Legal to support successful onboarding and deployment • Maintain momentum from contract signature through launch, adoption, and expansion • Help customers translate regulatory requirements and internal business needs into practical adoption plans • Lead renewal and expansion discussions, including pricing, negotiation, and commercial alignment • Collaborate with new business teams to support deals that require existing customer references • Identify opportunities within accounts for additional product adoption • Maintain strong working knowledge of industry regulations, privacy laws, and compliance requirements relevant to assigned accounts • Maintain clear account visibility, CRM hygiene, and forecast discipline in HubSpot • Stay current on major regulatory and platform developments relevant to youth safety, privacy, and age assurance • Provide structured feedback to Product and Engineering based on customer needs, implementation friction, and regulatory trends

• Serve as primary technical contact for European customers during local business hours • Design, develop, and deploy integration solutions connecting k-ID services with client systems • Build and troubleshoot integrations across a variety of platforms including game engines, mobile apps, and web • Create and maintain technical documentation, integration guides, and code samples • Collaborate with engineering, product, and go-to-market teams • Troubleshoot complex technical issues and ensure high availability

• Identify, prospect, and close new enterprise customers across the NORAM and LATAM regions. • Build and manage a qualified pipeline through targeted outreach and account based selling • Engage senior stakeholders across product, legal, compliance, trust and safety, security, and engineering • Lead complex sales cycles from initial outreach through negotiation and contract execution • Deliver compelling executive level presentations demonstrating k-ID’s value in privacy preserving age verification and regulatory readiness • Consistently achieve or exceed quarterly and annual new logo revenue targets • Navigate procurement, legal review, security assessments, and data protection diligence processes • Identify high impact verticals and priority accounts within gaming, social media, marketplaces, fintech, and app ecosystems • Track regulatory developments including COPPA, US state level privacy legislation, youth online safety mandates, app store policy shifts, and Canadian privacy frameworks • Provide structured market feedback to product and leadership teams • Maintain accurate CRM records in HubSpot • Manage pipeline forecasting and revenue projections • Provide structured deal updates to leadership

• Develop and execute a comprehensive demand generation strategy to drive MQLs and sales pipeline. • Own the marketing funnel and all associated metrics, with a relentless focus on optimizing for CAC and conversion. • Lead the commercial launch execution for new product features and integrations, partnering with Product on positioning and with Comms on external narrative. • Oversee all paid and organic acquisition channels, including paid ads, SEO, content marketing, and partnerships. • Own governance and quality control within k-ID’s agentic marketing workflow, ensuring strategic clarity, brand coherence, and regulatory alignment across all marketing outputs. • Champion the use of AI and automation to improve the efficiency and effectiveness of the marketing team. • Continuously refine and optimize the agentic workflow in collaboration with the Product team. • Define ICP segmentation and market prioritization in partnership with Sales and Product. • Build scalable marketing processes and operating cadence aligned with company growth targets. • Establish marketing contribution reporting for executive leadership. • Foster a culture of experimentation, data-driven decision-making, and continuous improvement. • Collaborate with the Head of Comms & Policy and the Head of Product to ensure a cohesive and integrated go-to-market strategy. • Translate product positioning into commercial messaging that drives demand, ensuring all marketing claims align with Product-defined capabilities. • Oversee the creation of high-impact sales collateral, including presentations, case studies, and one-pagers.

• Prospect, qualify, and close opportunities with major platforms, gaming companies, and ecosystem partners across Korea • Develop relationships with key decision-makers, including product, compliance, and government relations leaders • Deliver high-impact product demos and presentations customized for Korea’s unique market needs • Manage the complete sales process from lead generation through contract closure • Consistently achieve or exceed revenue targets for the Korean market • Lead complex enterprise sales cycles involving procurement, legal, security, and compliance teams at large Korean companies • Identify and prioritize high-impact accounts and regional opportunities • Build a go-to-market strategy tailored to Korea’s regulatory and commercial environment • Provide local intelligence to support product localization, pricing, and positioning • Elevate k-ID’s profile through direct engagement with leading companies and platforms • Maintain accurate and timely CRM records (HubSpot) across all sales activities • Create account plans for strategic clients and monitor sales funnel metrics • Provide deal insights and strategic updates to the leadership team • Understand South Korea’s regulatory landscape, including PIPA, youth protection frameworks, and platform specific compliance expectations, and align k-ID’s solutions to customer risk and compliance needs • Articulate how k-ID supports privacy preserving age assurance, youth safety, and regulatory readiness for Korean platforms operating domestically and globally • Partner closely with product and technical teams to scope integrations that meet Korean enterprise security, data protection, and operational standards • Represent k-ID at industry events, conferences, and regulatory roundtables in Korea • Establish relationships with relevant industry associations, standards bodies, and ecosystem partners rather than regulators directly • Stay current on emerging regulations and youth online safety trends in Korea