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Webster Bank logo
Webster Bank

Webster is a leading commercial bank that delivers financial solutions to business, individuals, families and partners.

Implementation Analyst

AnalystAnalystOtherRemoteMid LevelTeam 1,001-5,000Since 1935H1B SponsorCompany SiteLinkedIn

Location

Arizona

Posted

102 days ago

Salary

$50K - $55K / year

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Implementation Analyst

Webster Bank

• Lead onboarding for HSA and spending account products, guiding clients through plan design and configuration. • Conduct training sessions and provide consultative support throughout the implementation lifecycle. • Develop and maintain detailed project plans with client sign-off at key milestones. • Coordinate internal and external stakeholders to ensure timely and accurate execution. • Conduct EDI/SFTP file testing for enrollment and funding files and communicate results to vendors, clients and internal teams. • Facilitate bulk HSA transfers and spending account rollovers as applicable. • Manage annual renewals for spending account clients. • Support transitions between partner relationships, ensuring continuity and data integrity. • Maintain accurate documentation and project tracking across multiple concurrent implementations. • Provide proactive communication and status updates to employer clients and internal stakeholders.

Job Requirements

  • 2+ years of experience in benefits administration, implementation or related field required.
  • High school diploma/GED required; Bachelor’s degree in Business, Healthcare Administration, or related field preferred.
  • Experience with EDI file testing and data integration strongly preferred.
  • Proficiency in Microsoft Office Suite
  • Experience with CRM or implementation tracking tools required.
  • Strong organizational skills and ability to manage multiple projects simultaneously.
  • Excellent written and verbal communication skills, with a customer-first mindset.
  • Ability to work independently and collaboratively in a fast-paced, remote environment.
  • “No task is too small” attitude, with a passion for service excellence and an eagerness to learn.

Benefits

  • incentive compensation

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