Role Description The Senior Engagement Strategist, Insights & Analytics turns data into actionable insights that drive smarter marketing decisions. This role leverages analytics, AI-enabled research, and audience intelligence to uncover opportunities, optimize engagement, and guide strategic recommendations across integrated campaigns. - Translate complex marketing data into clear, actionable insights and strategic recommendations. - Leverage AI-enabled research and analytics tools to accelerate insight generation and support strategic decision-making. - Analyze qualitative and quantitative data—including social listening, search behavior, CRM, media performance, and audience research—to identify trends and opportunities. - Develop measurement frameworks, dashboards, KPIs, and reporting that evaluate campaign performance and business impact. - Partner with cross-functional teams to deliver data-driven strategies and present findings to clients and internal stakeholders. Qualifications - 5+ years of experience in marketing analytics, insights, or engagement strategy. - Strong ability to transform data into strategic recommendations. - Experience with AI-powered research and analytics tools. - Knowledge of CRM, social, web, search, media, and audience analytics. - Experience creating dashboards, measurement frameworks, and performance reporting. - Excellent communication and presentation skills. - Healthcare or pharmaceutical agency experience preferred. Company Description

Role Description We are seeking an experienced Technical Support Analyst to join our Customer Support team. This role is dedicated to the management and delivery of customer reporting and data requests for our SaaS platform. The successful candidate will become the technical owner of all Google BigQuery (GBQ) and Metabase requests raised by customers. They will work closely with the Customer Support and Business teams to: - Analyse reporting requirements - Develop SQL queries - Create dashboards - Validate data - Deliver high-quality reporting solutions This is a technical, data-focused role rather than a traditional helpdesk position. We are looking for someone who enjoys working with data, solving analytical problems, and delivering accurate reporting solutions to customers. Responsibilities - Own all customer reporting requests relating to Google BigQuery (GBQ) and Metabase. - Analyse customer reporting requirements and translate them into accurate SQL queries, reports and dashboards. - Develop, maintain and optimise SQL queries to deliver reliable and efficient reporting solutions. - Create, modify and maintain customer dashboards and visualisations in Metabase. - Validate data accuracy and investigate discrepancies to ensure high-quality reporting outputs. - Manage reporting-related support tickets in Freshdesk, ensuring work is completed within agreed SLA targets. - Troubleshoot reporting issues and collaborate with the Development team to resolve product defects where required. - Communicate effectively with the Customer Support team, providing clear updates on request progress and expected delivery times. - Build and maintain reusable SQL queries, report templates and internal documentation to improve efficiency and consistency. - Identify opportunities to automate recurring reporting requests and enhance customer self-service capabilities. - Contribute to the continuous improvement of reporting processes, documentation and knowledge sharing across the support team. - Deliver a high standard of customer service while managing multiple priorities in a fast-paced SaaS environment. Qualifications - Minimum 5 years' professional experience writing and optimising SQL in a production environment. - Expert SQL skills with a strong understanding of relational databases, data modelling and query optimisation. - Experience writing SQL for Google BigQuery or another cloud data warehouse platform. - Experience developing data pipelines and/or ETL jobs. - Experience creating and maintaining reports and dashboards using business intelligence tools (e.g. Metabase, Power BI, Looker Studio or similar). - Strong analytical, troubleshooting and problem-solving skills with excellent attention to detail and data validation. - Metabase administration (permissions, sandboxing, upgrades). - Ability to interpret business requirements and translate them into accurate, efficient reporting solutions. - Experience supporting enterprise SaaS applications or business-critical software platforms. - Fluency in and excellent written English, communication and stakeholder management skills, with the ability to work independently while delivering outstanding customer service. Nice-to-have - Experience with MySQL. - Experience with Google Cloud Dataform. - Experience using Freshdesk or similar service desk platforms. - Familiarity with Jira or similar issue tracking systems. - Regulated-environment experience and data-handling responsibilities. Working Hours - Full-time Contractor. - Monday to Friday. - Working hours aligned to Indian Standard Time (IST). - Remote working. - Regular interaction with colleagues based in Europe, India and North America. Company Description EIDA is a leading provider of innovative software solutions designed to transform how construction and engineering projects are managed. With a global presence and a diverse team spanning multiple countries, we specialise in delivering cutting-edge software that empowers our clients to streamline operations, enhance collaboration, and drive project success. Our mission is to simplify complex workflows, improve efficiency, and ensure project teams achieve their goals with precision and confidence. Join us and be part of a dynamic company shaping the future of the construction industry!

• Own and execute reporting for core SaaS sales KPIs including quota attainment, win/loss rates, average deal size, sales cycle length, pipeline coverage, forecast accuracy, and rep productivity. • Perform ad-hoc analyses to support Sales Leadership and Revenue Operations teams. Translate complex data into clear, compelling visual stories that drive decision-making. • Serve as the go-to analyst for pipeline and forecast reporting — tracking stage-over-stage progression, identifying deal slippage and bottlenecks, and surfacing insights that help sales leadership optimize resource allocation and coaching efforts. • Build and maintain automated data feeds, alerts, and notification workflows within DOMO. Streamline recurring reporting processes to reduce manual effort and improve data freshness.

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Senior Manager, Casino Analytics, you'll set the vision for how data drives strategy and measurable business outcomes across our Casino experience. You'll lead and scale a high-performing analytics team, partnering with leaders across Revenue Operations, Data Science, Product, and other cross-functional teams to prioritize complex initiatives and align analytical roadmaps with long-term growth objectives. In this role, you'll elevate analytical standards, strengthen reporting and experimentation frameworks, and ensure your team delivers high-impact insights that unlock growth and operational excellence. What you'll do as a Senior Manager, Casino Analytics - Define and drive the analytics vision across the casino experience, ensuring complex datasets inform strategic decision-making and long-term growth. - Champion a culture of data-driven decision-making, coaching leaders and analysts to deliver clear, executive-level narratives that shape critical business priorities. - Set and govern experimentation strategy, establishing standards that ensure rigor, consistency, and measurable business impact across key initiatives. - Serve as a trusted strategic advisor to senior leadership, aligning analytical roadmaps with evolving business objectives and growth ambitions. - Lead the advancement of scalable reporting, monitoring, and analytical frameworks that proactively surface performance trends, risks, and opportunities while strengthening operational efficiency. - Partner closely with Revenue Operations, Data Science, Product, and other cross-functional stakeholders to evaluate customer behavior, business performance, and growth opportunities, translating insights into actionable recommendations. - Lead and develop a high-performing analytics team, fostering analytical excellence, accountability, and the growth of future analytical leaders. What you'll bring - Bachelor's degree in Mathematics, Data Science, Engineering, Economics, Business, or a related field. - At least 8 years of analytics or data science experience, with at least 3 years of direct people management experience, including leading managers or senior analysts, developing high-performing teams, and building a strong culture of accountability and growth. - Expert-level proficiency in SQL and at least one programming language such as Python, R, SAS, or Matlab, with the ability to set technical direction, oversee complex analytical architecture, and scale enterprise data processes. - Advanced expertise in statistical analysis, hypothesis testing, and experimentation frameworks, with experience guiding the development, validation, and adoption of predictive and analytical models across teams. - Exceptional ability to translate complex datasets into clear, executive-level insights that inform long-term strategy and influence senior and executive stakeholders. - Demonstrated analytical leadership and strategic curiosity, with a track record of identifying transformational opportunities, challenging conventional thinking, and driving clarity in highly ambiguous environments. #LI-SG2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 151,400.00 USD - 189,300.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.