• Generate complex reports and dashboards to track KPIs and metrics related to LTSS & Dual Program reporting impacting patient care, operational efficiency, and financial performance; utilizing statistical methods and machine learning techniques to identify trends, forecast future outcomes, and drive actionable insights • Design and develop dynamic, user-friendly dashboards using business intelligence tools (e.g., Tableau, Power BI) for stakeholders at various levels of the organization. • Continuously enhance and update dashboards to ensure data relevance, accuracy, and timeliness • Analyze and evaluate current operations processes to identify opportunities for optimization, cost reduction, Case manager effectiveness and improved patient experience • Recommend strategies for improving operational efficiency and implementing changes to workflows in alignment with business objectives • Ensure high levels of data accuracy, integrity, consistency, and completeness through effective data governance practices • Work closely with data engineering teams to ensure data is sourced and integrated from multiple systems with high reliability • Develop LTSS & Dual Program reporting solutions that are scalable and include efficient database solutions for supporting reporting functionality • Work in close collaboration with cross-functional teams to better understand data needs • Create ETL solutions for automated, scheduled data refreshes and regular report delivery • Develop and deploy Power BI dashboards which provide leadership with actionable insights that drive critical business decisions • Transform data sets and quantitative and qualitative analysis into usable and effective data for department leaders to make informed business decisions • Build complex analytic tools that utilize the data pipeline to provide actionable insights and other key business performance metrics, historical trends or benchmarks • Identify, design, and implement internal process improvements, automating manual processes, optimizing data delivery • Perform complex analysis on data to provide insight and address critical business questions • Transform data analysis and present findings in a consumable, appealing, and impactful executive level format • Create cohesive, cross-functional strategic plans for developing complex data solutions • Gather and analyze data, define and document business requirements, recommend technology requirements, review functional specs, and test relevant systems • Develop, document and perform testing and validation as needed • Conduct examination, testing activities, and explanation of complex data relationships to answer questions identified by the business/department • Create, implement and enforce coding standards for the team • Lead and participate in complex, large-effort data transformation and visualization projects which require cross functional coordination and collaboration across teams • Performs any other job related duties as requested.

• Provide advanced support of cost-effective Research information technology solutions by updating, modifying, and supporting existing myIRB (Java, Struts, Hibernate, Oracle) software application • Work closely with the Human Research Protection Office (HRPO) • Undertake complex projects requiring specialized technical knowledge and innovative thinking • Conduct workflow study and analysis of business practices • Analyze and document existing processes as they relate to information technology solutions • Perform application lifecycle activities, including: Code, monitor, maintain, test and debug software applications; follows established change management processes; facilitates code reviews and enforces code standards; develops and executes test plan development; researches and evaluates new technology, products, specialized hardware and tools to optimize development and functionality of applications; makes recommendations to management and customers • Assist in ensuring team members complete tasks as assigned, taking corrective action to stay on schedule • Provide support for complex operational activities and recoveries • Coordinate with software vendors and external service providers • Troubleshoot escalated software bugs and provide fixes • Provide off-hours support, as needed • Provide strong leadership, cultivate and foster excellent customer service; enforce adherence to departmental standards; instruct, train and guide less experienced staff • Perform other duties as assigned

• Design, develop, and maintain integrations between ServiceNow / Nuvolo and external systems using APIs. • Load and manage asset data in ServiceNow using Import Sets and web services. • Build and support integrations using REST and SOAP • Work closely with Reservation System and business stakeholders to understand requirements and identify risks • Analyze and document business needs and translate them into clear system requirements. • Configure ServiceNow features such as email notifications, reports, dashboards, and home pages. • Develop and maintain operational and financial metrics for Nuvolo systems. • Design and implement solutions for Reservation, Space, and Real Estate management. • Configure and enhance workflows for: Service Catalog Incident, Problem, and Change Management Configuration and Knowledge Management • Build and improve Facilities Catalog Items and Reservation System features. • Work with ServiceNow components such as Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs. • Support change, release, and deployment activities. • Design user-friendly forms and interfaces. • Troubleshoot and resolve issues across ServiceNow and Nuvolo modules.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are currently looking for a D365 F&O Developer to join our team. - The ideal candidate will have experience with X++, as well as a solid understanding of the Finance and Operations modules. - The D365 F&O Developer will participate in daily stand-up meetings to share progress from the previous day, communicate planned tasks and objectives for the current day, and identify and report any blockers or challenges that may impact progress. Qualifications - Experience in Software Engineering and Development. - Hands-on AX2012 and/or D365 F&O development experience. - X++ Development to update reports or provide D365 extensions. - Ensure testing of development work to drive quality work results. - Experienced with Application development life cycle and software development methodologies including Scrum. - Able to make well-reasoned design decisions and tradeoffs, and work in other areas of our codebase with guidance if necessary. - Knowledge of Azure DevOps, CI/CD, and pipelines. - Requires minimal direction or oversight. - Strong drive to meet and exceed commitments. - Experience required with the following Microsoft technologies: Visual Studio, X++, .NET, T-SQL, and SSRS. - English proficiency: Conversational or advanced level, with the ability to communicate effectively in professional and technical contexts. Requirements - Nice to have: Experience with the following technologies: TFS, GIT, IIS, and SQL Server. - Strong collaboration and communication skills. Main Activity - Customize and extend the Dynamics 365 F&O platform using X++ programming, Visual Studio, and Azure DevOps. - Collaborate with stakeholders to understand business requirements and translate them into technical solutions. - Perform system configurations, testing, debugging, and performance tuning to ensure optimal operation of the Dynamics 365 F&O system. - Develop and maintain data migration strategies and tools to ensure accurate and efficient data transfer between systems. - Provide technical guidance and mentorship to junior developers and team members. - Stay up to date with the latest Dynamics 365 F&O features, updates, and best practices to advise on system enhancements and improvements. - Document technical specifications, project details, and system processes. Company Description Founded in Monterrey, Mexico, Definity is a nearshore technology partner specializing in custom digital solutions, AI innovation, and business applications. With over two decades of expertise and a strong focus on client success, Definity empowers organizations worldwide to achieve real business results through modern technology. Definity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, or disability status. www.definityfirst.com