• Conduct on-site installation of electron microscopes and follow testing procedures to ensure accurate working order. • Conduct on-site scheduled planned maintenance visits. • Provide support for customers and other field service personnel. • Cultivate and develop positive working relationships with customers, system users, and company personnel. • Successfully complete technical training. • Complete and submit field service reports on assigned tools. • Perform preventive maintenance tasks. • Work with colleagues to secure technical mentorship required for resolving systems solutions. • Provide training for customers and users on system maintenance. • Provide feedback to product quality teams. • Provide appropriate input in writing, updating, and correcting various Thermo Fisher system documentation. • Provide mentorship for various reports, including identifying and isolating deviations with the system. • Act as a subject expert and resource for training. • Align with application scientists to collaborate on outstanding solutions to meet our users' challenges. • Travel up to 50%-75% of the time, mainly in the Nordics and occasionally in other countries.

Role Description - Complete pre-course reading and online training for mapping as outlined in the training guide within designated time. - Attend didactic training and online course work and complete exams as required. - Achieve EP 3D mapping certification by undertaking and completing a thorough in-house training program to allow you to support 3D mapping cases independently. - Operate the EnSiteX 3D Mapping system independently during ablation procedures across your assigned region ranging from simple to complex arrhythmias. - Be able to work independently as a mapper and troubleshoot any issues as they arise. - Work to achieve sign off to C mapper level as per timelines outlined and continue training to minimum B mapper and where appropriate to A mapper. - Have a solid understanding of recording system (Claris) and be able to provide troubleshooting support to hospital technicians, and where required be able to run recording system independently. - Develop a clear understanding of Power BI and Gem data entry. - Undertake sales skills training and engage with Territory Managers to understand the key objectives designed to drive business growth. - Develop relationships with KOL’s and Cardiac catheter Lab staff. - Conduct education/training to hospital staff. - Identify customer needs and communicate these to appropriate Territory Manager. - Maintain and update product knowledge including actively participating in internal and external training sessions. - Assist colleagues with their mapping development, including supervision of new trainees or colleagues seeking to increase their mapping skills. - Assist with product marketing and launches. - Provide market feedback on product and competitor activity. - Comply with customer service and other administrative requirements within the required timeframe. - Ensure maintenance of company property/assets. Qualifications - Tertiary qualifications in Biomedical Science, Biomedical Engineering, Medical Science, Human Movement or related field (Coronary Care Nursing/Cardiac Technician) essential. Requirements - Prior Electrophysiology experience. - Cardiac training and working knowledge of ECG’s and cardiac monitoring.

• Provide Field Service technical support activities including installation, repair, preventative maintenance, and software upgrades • Ensure the highest level of field service to customers as the industry leader in intraoperative ultrasound systems • Install and set up intraoperative ultrasound equipment at customer locations • Operate systems and software to analyze malfunctions • Perform recommended preventive maintenance and calibration according to manufacturer specifications • Consult with customers to advise on equipment maintenance best practices • Maintain service call workspace and meet all KPIs for the month

Role Description Metso USA Inc. is looking for a Field Service Engineer II (Grinding) to study, plan, and prepare for field work and provide advisory service during installation, checkout, start-up, and commissioning requirements; Remote position based out of York, PA. Qualifications - Bachelor’s Degree in Mechatronics Engineering, Mechanical Engineering, Industrial Engineering, or Electrical Engineering - 5 years of experience in field service roles involving installation, alignment, maintenance, and troubleshooting of heavy industrial equipment - In lieu of a Bachelor’s Degree, a high school diploma and 9 years of experience in field service roles is acceptable Requirements - 5 years of experience with mechanical or electrical instruments such as remote temperature sensors, OR gear spray system - 5 years of experience (9 w/ HS Diploma) with Mill drives, bearings, girth gears, pinions, and lubrication systems - 5 years of experience (9 w/ HS Diploma) with Alignment techniques such as laser alignment, dial indicators, or coupling checks - 5 years of experience (9 w/ HS Diploma) with Vibration analysis and condition monitoring methods - 3 years of experience (7 w/ HS Diploma) reading and interpreting imperial and metric tape measures, dial indicators, calipers, micrometers, engineering and architectural drawings - 3 years of experience (7 w/ HS Diploma) with hydraulic and pneumatic systems related to mill maintenance - Up to 70% domestic travel to unanticipated locations with extended duration (1-6 weeks) - Ability to work remotely anywhere in the United States Company Description Please send cover letter and resume, including job history to: Attn: Johanna Espamer, HR Generalist NCA at 2715 Pleasant Valley Road, York, PA 17402 or via email at johanna.espamer@metso.com.