• Assisting auto insurance companies with procurement of vehicle titles and title paperwork • Working with financial institutions and vehicle owners • Opening/scanning mail received • Answering call queue and providing claim updates • Creating and sending total loss packets as per state guidelines • Securing payoff information and Letters of Guarantee from initial lien holders • Informing owners of packet submissions • Follow-up calls to owners for needed documents • Follow-up calls to lien holders • Sending out revised packets as needed • Reviewing mail for compliance with state guidelines • Monitoring and addressing tasks in the shared inbox

Role Description Are you a top-producing processor who can handle a heavy pipeline without missing a beat? If you’re the person others rely on to get tough files to the closing table—and you don’t need hand-holding—we want to talk. We’re a fast-moving, high-volume mortgage shop looking for an experienced, self-sufficient Processor who knows guidelines cold and can push loans through efficiently. This is not an entry-level role. This is for processors who close deals. - Managing a high-volume pipeline from application to clear-to-close - Structuring files upfront to avoid underwriting delays and conditions - Reviewing income (including self-employed, complex, and Non-QM scenarios) with accuracy - Clearing conditions quickly and proactively - Communicating directly with Loan Officers, Underwriters, and borrowers to keep loans moving - Ensuring files meet Conventional, FHA, VA, and Non-QM guidelines - Staying compliant with TRID/CFPB requirements while maintaining speed Qualifications - Minimum 5+ years of mortgage processing experience (REQUIRED) - Proven ability to handle a high-volume pipeline (this matters) - Strong working knowledge of Conventional, FHA, VA, and Non-QM loans - Encompass experience strongly preferred - Ability to analyze income independently (no reliance on underwriting to catch issues) - Someone who anticipates problems and solves them before they slow the file down - Organized, fast, and detail-oriented—you don’t let files sit - Clear, confident communicator who can manage borrowers and internal teams Benefits - Medical, Dental and Vision Insurance - Health Savings Accounts - Flexible Spending Accounts for Medical and Dependent Care - Company Paid Life and AD&D Insurance - Supplemental Life Insurance - Company Paid Long Term Disability Insurance - Short Term Disability Insurance - 401(k) with Company match - Ancillary Benefits such as Legal, Commuter, Critical Illness, and Hospital Indemnitee Insurance - Health Advocate and EAP

• Execute shipments between North America and partners in assigned regions • Back up for export processors & logistics personnel as needed. • Help monitor, manage & communicate shipments/errors (P44) & date management. • Monitor IMOs for accuracy • Develop and administer necessary documentation to facilitate shipping and customs clearance, globally • Track and monitor spreadsheets for delays and issues. • Work with Ashland's planning, manufacturing and commercial teams to solve problems and meet business requirements • Work collaboratively with forwarders, brokers, carriers, warehouses and other service providers to meet requirements of international customers • Be a source of guidance and information for overseas colleagues as they seek to understand shipping environment and solve specific problems

Role Description The Processor is the key contact between the borrower and the Mortgage Loan Operation. The Processor communicates with the Borrower(s) through verbal and written communication. They will review and request documents required for the underwriter to clear the file for closing and index new inbound documents, placing them in the correct file locations. The Processor will determine when loans are ready to be returned to the UW for subsequent review. The Processor is responsible for managing their pipeline of loans and communicating to the Sales personnel (Loan Officer) regarding loan status. In the role of Process Specialist, you will: - Execute transactions as per prescribed guidelines and timelines. - Review and validate the inputs from the other team members. - Support your manager in training activities and daily operations reviews. - Help in escalation resolution to meet service level agreement targets. - Coordinate transition, process training, and certifications for the team. - Engage in talent management-related activities. - Ensure Service Level Agreement compliance and Process compliance. - Participate in customer interactions, knowledge management, and process reengineering activities. Responsibilities and Duties: - Process files from opening through closing of each loan. - Take ownership of loan files once received from mortgage loan officer. - Be primary contact for all parties involved in the process of the mortgage loan. - Assemble all loan documents necessary to meet the underwriting guidelines. - Conduct Welcome call and document notice of intent. - Follow up with the borrower on the progress of the loan. - Review all documents for accuracy and completeness. - Perform data validation and update empower notes. - Other tasks assigned. Qualifications - High School Diploma or GED equivalent. - At least 2 years of relevant work experience. Requirements - 2+ years of Mortgage processing experience. - Excellent written and verbal communication skills. - Highly adaptable team player. - Extremely organized, Strong attention to detail. - Experience with Empower or other Mortgage Loan Applications. - Experience managing multiple loan officer relationships. - NMLS / Certification is an added advantage. - Knowledge of commonly used mortgage concepts, practices, procedures, and Fannie/Freddie guidelines. - Problem-solving abilities. - MS Office proficient. - Empower proficient. - Able to work overtime as business needs dictate. Note Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise). The job entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face.