Role Description Eagle Title is an award‑winning, fast‑paced title company seeking a highly experienced, solutions‑oriented Senior Title Processor. This role is designed for a top-tier processor who operates with a high degree of independence, consistently delivers clean files, and confidently navigates complex or time-sensitive transactions without reliance on escalation. The Senior Pre-Processor serves as a resource – managing a full pipeline of files while elevating team performance through expertise, judgment, and proactive problem-solving. This role also operates effectively in a rapidly evolving environment, including the continued adoption of new technologies and AI-driven tools that enhance processing efficiency, accuracy, and client experience. - Independently manages complex, high-risk, or exception-heavy files - Resolves the majority of issues before escalation is required - Produces consistently clean closings with minimal post-closing corrections - Serves as a trusted resource and informal leader to other processors - Demonstrates deep working knowledge of Maryland-specific title requirements and practices - Thrives in a high-volume, fast-paced environment with competing priorities - Demonstrates a high level of adaptability, quickly adopting and effectively utilizing new tools, systems, and workflow enhancements as operations evolve Responsibilities - Manage residential title files from inception through closing with a strong emphasis on accuracy, urgency, and ownership. - Independently handles high-volume and complex transactions, including files with tight deadlines or unique challenges. - Proactively identifies and resolves issues impacting processing, underwriting, or closing without reliance on management intervention. - Ensures all files are closing-ready on schedule, with minimal rework required post-closing. - Ensure full compliance with contracts, settlement statements, mortgages, deeds, title policies, and ALTA Best Practices. - Exercise advance judgment in reviewing legal and financial documentation. - Maintain strict confidentiality and adherence to security protocols. - Verify and manage all monetary amounts to satisfy mortgages, taxes, judgments, and other lien requirements with precision. - Serve as a steady, professional point of contact for agents, lenders, buyers, and sellers. - Communicate proactively to prevent delays and manage expectations. - De‑escalate high-pressure situations with confidence and professionalism. - Act as a go‑to resource for processors, offering guidance and problem-solving support. - Assist in onboarding and mentoring less experienced processors. - Support team coverage during high‑volume periods or staffing gaps. - Share insights, best practices, and process improvement ideas. - Maintain accurate and timely updates in Qualia. - Actively manage task lists and work‑in‑progress to prevent delays and overdue items. - Identify recurring issues or bottlenecks and recommend process improvements. - Consistently produce files with minimal post‑closing corrections or defects. - Contribute to reduced escalations, improved cycle times, and overall team efficiency. - Maintain a high level of accountability for file quality and closing readiness. Qualifications - Highly independent, self-directed, and accountable - Thrives in a fast‑paced, deadline‑driven environment - Demonstrates an ability to quickly absorb and operationalize new tools, systems, and workflows, contributing to increased efficiency, accuracy, and scalability as the title industry evolves - Calm and composed under pressure - Exceptional attention to detail and critical thinking ability - Strong communicator with professional presence - Team-oriented with a willingness to support and elevate others - 5+ years of senior-level experience in residential title processing - Demonstrated ability to manage complex transactions independently - Strong knowledge of Maryland title practices and requirements - Proven track record of delivering clean, accurate closings - Proficiency in Qualia preferred - Active notary preferred - Advanced prioritization and time‑management skills - Forward‑thinking, proactive, and solutions‑oriented - Demonstrated integrity, teamwork, and reliability Benefits - Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), Safe Harbor 401(k), Long-term Disability and Employee Assistance Program (EAP). - Mentorship and support from experienced attorneys and management professionals - A collaborative, high-performing team environment - Competitive compensation aligned with senior-level expectations - Growth opportunities within a respected, expanding organization

Role Description The Payment Processor responsibility is to receive and key enter payments and adjustments into the EPIC system for the purpose of updating accounts in a timely manner. - Entity/Organization: MUSC Physicians (MUSCP) - Hours per week: 40 - Scheduled Work Hours/Shift: Monday - Friday 8:00am - 5:00pm - Pay Basis/FLSA: Hourly/Non-Exempt - Remote Option: This position offers a remote work schedule Job Duties and Responsibilities: - Key Enter Functions: - Process insurance payments, denials, special billing payments, capitation payments, and denials as assigned in an accurate manner and from oldest deposit date to current. - Process adjustments on a daily basis. - Allocate patient payments when applicable to avoid creating credit balances. - 835 Processing as assigned: - Monitor for processing issues. - Ensure files are processed within Organizational/Departmental guidelines. - Processes edits daily and ensure proper adjustments and/or FSC transfers are processed accurately. - Holdings/UFund Payments: - Utilize all resources available prior to assigning payments to a hold status. - Receive authorization from Supervisor/Manager prior to placing any payments in the UFund. - Unresolved holdings that are not approved for UFund placement after 30 days from date of deposit are to be returned to the carrier. - Recoupments: - When back-up is available, recoupments are to be processed with the cash deposit and should not exceed 30 days from deposit date unless back-up is not available. - Recoupments >30 days are to be placed in the Recoupment UFund after authorization from Supervisor/Manager. - Adjustments: Accurately process adjustments daily. - Audits: Maintain accuracy rate of >=98% on audit reviews performed by the Quality Assurance Department. - Other duties as assigned. Qualifications - High school diploma or equivalent education required. - Minimum 2 years experience with MUSCP and Centricity Business applications preferred. - Knowledge of hospital/other systems necessary. - Analytical abilities, strong oral and written communication skills. - PC software knowledge. Requirements - Must be able to work independently under the direction of the Department Supervisor and Manager. Benefits - Health, dental, vision, and life insurance - Employer Sponsored Retirement Plan - Paid time off and extended sick leave - Paid Parental Leave - Disability insurance plan options - Continuous professional and clinical training - Competitive pay - Annual Merit Increase - Wellbeing resources - Tuition Reimbursement - Employee perks and discounts - Employee referral program - Flexible schedule options - Certification incentive program

• Leverage your dental clinical expertise to review dental x-rays and documentation, assessing medical necessity for prior authorizations. • Perform initial reviews of medical necessity cases, ensuring they comply with member eligibility and the covered services outlined in each client contract. • Conduct reviews of prior authorizations by providers, determining cases of recommended treatment in accordance with Avesis UM procedural guidelines. • Document approval decisions for treatment in accordance with prescribed UM department procedural guidance, and forwards applicable files to the client health plan as required by each contract. • Maintain effective intradepartmental communications and actively participate in routine departmental meetings.

• Review incentive applications submitted by customers and contractors to confirm they are complete, accurate, and qualify for the program. • Enter and maintain data in incentive database(s) and process applications through to payment. • Communicate via email with customers and contractors to request missing information or clarify project qualification. • Maintain knowledge of program products, services, and processing procedures. • Communicate and help resolve disputed rebate claim data. • Provide guidance to customers and contractors in interpreting program policies to ensure participation and compliance. • Perform regular application auditing and quality control. • File applications, retrieve data, and run database queries and reports.