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Operations Program Manager
Location
United States
Posted
7 days ago
Salary
0
Seniority
Senior
Job Description
Operations Program Manager
Stripe
• Design, maintain, and improve repeatable, lightweight execution mechanisms that track program status, communicate progress, surface execution risks on a regular cadence, and escalate blockers to the appropriate stakeholders. • Partner closely with your immediate Ops team and one or two cross-functional leads across Tax Operations, Product, and Engineering to improve cross-functional planning, alignment, and execution of strategic initiatives • Identify execution friction, process gaps, and process breakdowns, and recommend scalable improvements that strengthen operational effectiveness • Establish meaningful metrics and reporting that provide visibility into execution health and support data-informed decision making • Facilitate cross-functional reviews, planning sessions, and execution forums that help teams align, resolve blockers, and deliver measurable outcomes • Monitor initiatives through rollout, evaluate outcomes, and drive follow-up improvements or remediation where needed
Job Requirements
- 3+ years of demonstrated experience leading complex cross-functional initiatives from ambiguity to execution
- Demonstrated ability to identify friction and design scalable improvements that drive measurable outcomes
- Strong structured problem-solving and diagnostic thinking skills, with the ability to investigate issues, identify root causes, and design scalable solutions
- Excellent written and verbal communication skills, with the ability to influence stakeholders and drive alignment without direct authority
- Experience designing or improving operational processes, governance, or execution mechanisms that increased organizational effectiveness.
Benefits
- Health insurance
- 401(k) plan
- Professional development opportunities
- Paid time off
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