• Partner and align with Program Management and commercial teams to support and drive customer programs forward • Proactively monitor and measure program goals, seeking opportunities for savings and process efficiencies • Provide analytical insights into the data • Focus on benchmarking, trending, data mining, and data analytics • Analyze customer travel patterns and make recommendations to Program Management for cost savings and other efficiencies • Assist Program Management in developing, implementing, and reporting on KPIs and SLAs as contractually agreed • Organize, provide, or participate in internal or customer-facing training • Create customer business reviews including content customization and presenting directly to the customer

Role Description The Program Coordinator provides administrative, coordination, and project management support to WaterAid Canada’s International Programs (IP) team. This is an entry-level position well suited to an early-career professional interested in international development, project management, monitoring, evaluation and learning (MEL), donor compliance, business development and knowledge management. - Project Coordination and Administrative Support - Knowledge Management and Documentation - Donor Reporting and Compliance Support - Communications and Visibility Support Qualifications - Post-secondary degree or diploma in a relevant field. - A minimum of 1 year of relevant experience, including internships or co-op placements. - Strong organizational skills and attention to detail. - Excellent written and verbal communication skills. WaterAid Canada is an English speaking work environment. - Proficiency in Microsoft Office Suite (especially Word, Excel and PowerPoint), Teams, and SharePoint. - Ability to manage multiple priorities and deadlines. - An interest in international development, WASH, and gender equality. - The ability to travel to Toronto and/or Ottawa for quarterly, annual or ad hoc internal and external meetings and to attend conferences. - Willingness to work outside of the typical 9am to 5pm hours due to the requirement to work with WaterAid federation colleagues based in various parts of the world. Requirements - The ability to work in French is considered a strong and desirable asset. - International travel is NOT a core part of this position; however, applicants must show a willingness to travel to international locations to support ongoing programming or other assigned activities on the rare occasion where the need arises. Benefits Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process. Company Description WaterAid is a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

• Data Storytelling and Thought Leadership: Embed data-driven decision-making across ACTs Government and Public Relations team and serve as a strategic thought partner to ACT leadership and customers. Key responsibilities include: Support leadership in using data to inform strategic planning and resource allocation. Design and maintain data tools, dashboards, presentations, and visualizations that make key metrics accessible and actionable for internal and external stakeholders Proactively identify research questions and analytic opportunities aligned with ACTs policy priorities Create feedback loops between research findings, program design, and partnership strategy Provide capacity-building support to colleagues: training staff on data tools, analytic frameworks, and evidence-based practices Maintain a pulse on external data trends, policy developments, and methodological advances relevant to ACTs work • Policy Research & Analysis: Generate rigorous, policy-relevant analyses that inform ACTs positions and contribute to national conversations about education equity, assessment, and college and career readiness. Key responsibilities include: Provide strategic input to inform quantitative and mixed-methods research studies to answer high-priority policy questions Conduct literature reviews and synthesize research on education policy topics, presenting findings in actionable formats for policy and program staff Analyze large-scale education datasets (assessment results, demographic trends, program outcomes) to identify patterns and inform strategic recommendations Develop and operationalize metrics and frameworks for evaluating policy-relevant outcomes Incorporate equity analysis to understand disparities in outcomes across student populations Identify relevant external data sources (federal, state, institutional) and build efficient workflows for data acquisition and management Translate complex analyses into clear written products (briefs, memos, reports) for non-technical audiences including policymakers and funders • Partner Engagement & Evidence Building: Design and implement data-sharing partnerships that build an evidence base for ACT programs, partnerships, and policy initiatives. Key responsibilities include: Systematize data-sharing agreements and data collection workflows with external partners (districts, states, institutions) Support the development of reporting templates that can scale across partner engagements Analyze variation in stakeholder contexts and identify conditions associated with strong outcomes Support the development of clear metrics that define and operationalize success for ACT programs and partnerships Generate impact reports that translate research findings into actionable insights for internal teams and external stakeholders

• Embed data-driven decision-making across ACT’s Government and Public Relations team and serve as a strategic thought partner to ACT leadership and customers. • Support leadership in using data to inform strategic planning and resource allocation. • Design and maintain data tools, dashboards, presentations, and visualizations that make key metrics accessible and actionable for internal and external stakeholders. • Proactively identify research questions and analytic opportunities aligned with ACT’s policy priorities. • Create feedback loops between research findings, program design, and partnership strategy. • Provide capacity-building support to colleagues: training staff on data tools, analytic frameworks, and evidence-based practices. • Maintain a pulse on external data trends, policy developments, and methodological advances relevant to ACT’s work. • Generate rigorous, policy-relevant analyses that inform ACT’s positions and contribute to national conversations about education equity, assessment, and college and career readiness. • Provide strategic input to inform quantitative and mixed-methods research studies to answer high-priority policy questions. • Conduct literature reviews and synthesize research on education policy topics, presenting findings in actionable formats for policy and program staff. • Analyze large-scale education datasets (assessment results, demographic trends, program outcomes) to identify patterns and inform strategic recommendations. • Develop and operationalize metrics and frameworks for evaluating policy-relevant outcomes. • Incorporate equity analysis to understand disparities in outcomes across student populations. • Identify relevant external data sources (federal, state, institutional) and build efficient workflows for data acquisition and management. • Translate complex analyses into clear written products (briefs, memos, reports) for non-technical audiences including policymakers and funders. • Design and implement data-sharing partnerships that build an evidence base for ACT programs, partnerships, and policy initiatives. • Systematize data-sharing agreements and data collection workflows with external partners (districts, states, institutions). • Support the development of reporting templates that can scale across partner engagements. • Analyze variation in stakeholder contexts and identify conditions associated with strong outcomes. • Support the development of clear metrics that define and operationalize success for ACT programs and partnerships. • Generate impact reports that translate research findings into actionable insights for internal teams and external stakeholders.