• Design, develop, and maintain enterprise applications using Adobe Experience Manager (AEM Sites and Assets) • Build scalable, reusable AEM components, templates, dialogs, workflows, and services • Develop custom Sling Models, OSGi services, and HTL (Sightly) components • Configure and maintain AEM Assets, Content Fragments, and Experience Fragments • Integrate AEM with enterprise systems and third-party platforms via REST APIs and web services • Collaborate with UX, QA, DevOps, and business stakeholders throughout the SDLC • Participate in code reviews, production support, performance optimization, and technical mentoring • Ensure adherence to development best practices, security standards, and coding guidelines

Description Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI , and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy. The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds. Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow. We are currently seeking an Owner Relations Agent to join our Customer Support team. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. Performance Objectives - Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P. - Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries. - Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations. - Ensure the response and manner is done in an accurate, timely and friendly manner - Manage emotions (calm, non-defensive, respectful) - Participate in Cross-training to develop new skills, expand knowledge and to improve the business and customer experience Competitive Candidate Profile - Demonstrated ability to manage multiple tasks and clients. - Ability to multi-task between several critical client situations at the same time - Ability to professionally interface with clients over the phone or through email. - Strong self-motivation, and the ability to work both independently or with a team. - Strong organizational skills, sets priorities, and meets deadlines. - Excellent written, oral, and interpersonal communication skills. - 2-5 years of industry-related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production. - Proficiency in all Microsoft Office applications and various oil and gas software programs. - High School degree or equivalent Enverus offers comprehensive benefits to our employees to include: - Medical - Dental - Vision - Income Protection (disability, life/AD&D, critical illness, accident) - Employee Assistance Program (EAP) - Healthcare Spending Account (HSA), Commuter - Lifestyle & Wellbeing Program - Pet Insurance Salary Range: 43,000 - 58,000

• Develop, configure, and maintain AEM templates to support a large-scale content migration initiative. • Design and implement reusable AEM components and templates using AEM best practices. • Work within a fast-paced development environment to meet aggressive migration timelines and project milestones. • Monitor batch processes and provide pager/on-call support as needed. • Troubleshoot and resolve AEM template and application issues throughout the migration lifecycle. • Collaborate with business stakeholders, architects, developers, and QA teams to deliver high-quality solutions. • Coach and mentor team members on AEM template development, standards, and best practices. • Create and maintain technical documentation, development standards, and implementation guidelines.

Role Description Imagine360 is seeking an Offshore Provider Relations Supervisor to join the team! This position is responsible for the day-to-day oversight and supervision of offshore vendor partners providing contact center support. The role requires a strong understanding of contact center operations, member eligibility, benefits, coverage, and related policies and procedures, along with experience managing offshore vendor relationships. The position is accountable for ensuring provider inquiries are handled accurately, efficiently, and in compliance with established policies, procedures, service level agreements (SLAs), quality standards, and performance metrics. Additionally, the role monitors vendor performance, drives operational excellence, identifies opportunities for process improvement, and collaborates with internal and external stakeholders to ensure consistent, high-quality service delivery. Position Location: 100% remote Responsibilities include but are not limited to: - Supervisor of Offshore Provider Relations - Responsible for the onboarding/offboarding of offshore provider team members. - Manage day-to-day call quality metrics to ensure contractual goals are being met. - Manage and resolve day-to-day issues as they arise. - Create, maintain, and trend various reports in a timely manner. - Supports communication between other departments, vendors, and clients to ensure collaborative progress toward desired state. - Actively facilitates/participates in committee/team meetings as assigned. - Recognizes and alerts appropriate supervisor of trends within their scope of responsibility that fall outside of quality parameters. - Acts as a role model in demonstrating the core values in customer service delivery. - Provides timely and thorough follow-up with internal and external customers. - Appropriately escalates difficult issues up the chain of command. - Model and provide an environment that supports Imagine360 core values to encourage continuous learning, personal development, and accountability. - Actively support company and department initiatives, directors, and other team members. - Explains and demonstrates duties and proper procedures for role. - Assists in maintaining relationships with Offshore Provider Vendor by being the Provider Relations contact. - Attending regularly scheduled meetings and making sure the appropriate parties are involved. - Active participation in any provider relations sub-groups and committees as projects arise. - Serve as a SME in Provider Relations/Contact Center. - Communicate areas of improvement for offshore Provider call quality, and production goals. - Maintains and updates policies and procedures. - Serves on committees, work groups, and/or process improvement teams, as assigned, to assist in improving quality/customer satisfaction. - Actively reviews and analyzes vendor performance to maximize accuracy and production efficiencies. Qualifications - Experience in Provider and/or Contact Center. - Minimum 3 years' experience in health insurance industry. - Demonstrated experience in Offshore vendor relations. - Working knowledge of computers and software including but not limited to Microsoft Office products. - Familiarity with contact center software/tools (Nice InContact, IVR, etc.). Requirements - Bachelor's degree in related field preferred. - Experience with Philippines/Southeast Asia Contact Centers a plus. Skills and Abilities - Demonstrated organizational, problem-solving, and analytical skills. - Strong written, oral, and telephonic communication skills. - Demonstrated ability to work independently, be detail-oriented, prioritize workloads, multi-task, and manage priorities to meet deadlines. Benefits - Multiple Health plan options. - Company paid employee premiums for disability and life insurance. - Parental Leave Policy. - 20 days PTO to start / 10 Paid Holidays. - Tuition reimbursement. - 401k Company contribution. - Company paid Short & Long term Disability plus Life Insurance. - Professional development initiatives / continuous learning opportunities. - Opportunities to participate in and support the company's diversity and inclusion initiatives.