• Leads Visante’s Project Management Office (PMO) and is responsible for ensuring consistent, disciplined, and high-quality execution across complex consulting engagements and long-term managed services programs • Establishes, maintains, and continuously improves project management standards, tools, templates, and governance to ensure consistent execution across engagements • Oversees project execution across the portfolio, ensuring risks are identified early, addressed proactively, and escalated appropriately • Directly manages and coaches a diverse team of Project Managers, fostering accountability, professional growth, and delivery excellence • Leads select projects (~10% of time) to validate PMO processes, model best practices, and maintain strong practical delivery skills • Serves as an escalation point for Project Managers; partners with Project Owners and Executive Sponsors to replan work or identify creative ways to meet client needs • Owns PM staffing decisions, balancing skills, capacity, utilization, and development needs across consulting and managed services engagements • Works closely with Client Success leadership to align delivery execution with client expectations, engagement strategy, and long-term relationship goals • Defines and monitors key delivery metrics; provides clear, actionable insights to leadership on project health and PMO performance • Uses qualitative and quantitative insights to identify systemic issues and drive continuous improvement across delivery practices • Influences strong client outcomes by enabling reliable execution, supporting satisfaction, retention, and renewal through disciplined delivery practices • Shares lessons learned and best practices to promote continuous improvement across the PMO • Monitors PMO and corporate project financial performance to ensure financial accountability and transparency • Guides Visante through change by fostering adaptability and supporting successful adoption of new processes.

Role Description Placé(e) sous l’autorité du Directeur du Numérique, le Chef de Projet SI conduit les projets informatiques dans le cadre de la stratégie numérique de la Ville. Il participe à la conduite du changement en accompagnant les directions dans leurs projets de transformations numériques, notamment celui de l’amélioration de la relation usagers. - Participer à l’élaboration de la stratégie du numérique et à sa déclinaison opérationnelle. - Elaborer le cahier des charges et les rétro-plannings afférents au projet. - Participer à la définition des processus métiers et en évaluer les impacts. - Participer à la définition des ressources nécessaires à la réalisation et la réussite du projet. - Assurer le pilotage, le suivi et la coordination du projet, et notamment celui de l’amélioration continue de la relation usagers en lien avec le responsable du guichet unique. - Piloter et mesurer l’état d’avancement du projet et rectifier, le cas échéant, les incohérences et dysfonctionnements techniques constatés. - Mesurer le degré de qualité et la pertinence des outils en fonction des besoins exprimés. - Participer aux phases de suivi et de maintenance évolutive et corrective des solutions déployées. - Assurer la relation avec les prestataires informatiques dans le respect des engagements contractés. - Être force de proposition et ouverts aux innovations, en particulier dans le cadre de l’amélioration du parcours usagers. - Animer un réseau de référents numériques (sensibilisation et conseils notamment sur les thématiques RGPD et sécurité informatique). Qualifications - Méthode de gestion de projet. - Connaissance des enjeux organisationnels des projets SI. - Bonne connaissance des Systèmes d'Information, des architectures techniques. - Rigueur et autonomie pour gérer tous les aspects projet (délai, coût, qualité…). - Bon relationnel. - Capacité à animer des équipes pluridisciplinaires, à fédérer les acteurs. - Qualités rédactionnelles et esprit de synthèse. Requirements - Diplôme ou niveau requis : Bac +2/4, BTS/DUT ou supérieur. - Avoir une expérience significative dans le pilotage de projets informatiques. - Expérience de 2 ans minimum dans un poste équivalent. - Savoir maîtriser les techniques de conduite d’un projet et agir en transversalité. - Maitrise des techniques et outils de BI, bases de données et langages de développement associés. - Bonnes connaissances sur un ou plusieurs logiciels propres aux collectivités territoriales. - Savoir communiquer et travailler en équipe. - Etre méthodique, organisé(e) et rigoureux(-se).

• Support the coordination of assigned projects from start to finish. • Help break down projects into clear tasks, timelines, and priorities. • Assist in running workflows inside the project management tool (ClickUp). • Communicate with stakeholders, follow up on tasks, and help remove blockers. • Track deliverables and help keep teams aligned with deadlines. • Collect project updates and prepare internal reports or status summaries. • Ensure brand-related tasks stay aligned with brand messaging and guidelines. • Help with other Project Manager tasks as required.

• Project Planning: Develop comprehensive project plans for life and annuity projects, including scope, timelines, resources, and budgets. Define project objectives and deliverables. Developing and maintaining the project plans using the project work breakdown structures, product backlogs, sprint backlogs, project and program charters, scope definition, schedules, resource requirements. • Product Knowledge: Leverage expertise in life insurance and annuity products to guide project requirements, design, and implementation. • Resource Management: Manages cross-functional team members and subject matter experts, including definition of objectives, oversight of execution and evaluation of performance. • Stakeholder Communication: Serve as the primary point of contact for stakeholders, including internal teams, clients, and vendors. Provide regular updates on project status and address any issues. • Regulatory Compliance: Ensure all projects adhere to industry regulations, standards, and company policies. • Risk Management: Identify potential risks specific to life and annuity projects and develop strategies to mitigate them. • Budget Management: Monitor and manage project budgets, ensuring cost-effectiveness and alignment with financial goals. • Quality Assurance: Oversee the quality of project deliverables to ensure they meet industry standards and client expectations. • Documentation: Maintain detailed project documentation, including plans, reports, and change requests. • Team Leadership: Lead and motivate project teams, ensuring alignment with project goals and fostering a collaborative work environment. Provides thought leadership and delivers business insights to identify and resolve complex issues critical to their clients’ success. • Problem Solving: Address and resolve project-related issues and challenges in a timely and effective manner. • As part of their expanded responsibilities, the Project Manager will lead the implementation of AI initiatives aligned with business objectives. This includes identifying opportunities for AI-driven automation and analytics within ongoing projects, collaborating with data science and engineering teams, and ensuring AI solutions are integrated seamlessly into existing platforms and workflows such as LifePRO, LDS, portals, and operations systems. By embedding AI delivery into project execution, the PM plays a key role in accelerating digital transformation, improving efficiency, and delivering measurable business value.