• Serve as a trusted advisor for assigned ERP customers post go-live • Act as a customer’s advocate within the organization to ensure successful outcomes that drive customer satisfaction. • Conduct regular business reviews to understand customer objectives and upcoming initiatives. • Provide continuous functional and business process consulting to help customers improve their Acumatica usage. • Assess current processes and recommend best practices to help improve efficiency. • Provide insights into customers into existing and upcoming new features in the new Acumatica versions. • Discuss and advise on the system architecture, integrations, reporting, workflows, and customization strategies. • Guidance on upgrade and proactive performance management of customer’s environment. • Partner with support, engineering, services, and ISV teams to address customer needs. • Communicate customer feedback to the product teams to influence future product enhancements. • Support Customer Success teams in helping to identify upselling license opportunities.

Role Description This role will configure, deploy, and train field service users and managers in the best practices of field service management, use of field service KPI’s, and best practices in field service delivery. This role will ensure field service best practices are implemented by leveraging the Salesforce.com Field Service Management platform to increase the efficiency and effectiveness of our field service organizations. The successful candidate for Flow Control Group’s Field Service Operations leader role will have three key areas of responsibility: - Work to successfully deploy the Field Service Management platform for various brands across various operating groups. - Demonstrate analytical skills to evaluate the performance of field service personnel and develop metrics to help train field service managers on evaluating service performance. - Work closely with other functional leaders such as operations, service delivery, pricing, IT, and others to integrate FSM into other key infrastructure products and services. Qualifications - Education Required: Associate's degree or equivalent experience. - Experience Deploying Field Service Applications. - Experience developing Field Service KPI reports and Dashboards. - Experience managing deployment projects. - Salesforce.com Field Service Consultant Certification a plus. - Experience Required: 3 years in this field or 5 years of field service support. - Demonstrated experience training/mentoring service techs and managers. - Proven ability to document field complaints and apply appropriate solutions. - Proficient in Microsoft Office Suite. - Understanding of Lean Six Sigma methodologies a plus. - Proficient in gathering and writing business requirements. - Travel: up to 50%. Requirements - Works closely with Service leads, Brand managers, IT, and 3rd parties to come up with business requirements and process priorities. - Working closely with the Training / Education department to develop training material on proper use of the FSM system and Field Service Strategy by key roles. - Training and development of service management on use of tools and best-in-class field service management processes and strategy. - Provides project management oversight of FSM implementations. - Works with Operating Group and Brand leaders to develop forecasting capabilities and solutions to understand business outlook across the sales channel. - Performs analysis and develops key Performance Indicators to evaluate the effectiveness of field service engagement, field tech surveys, and other statistics that drive performance. - Identifies further business needs and develops and presents solutions. - Performs other related duties as assigned by management. - Utilizes technical training, knowledge, and experience in field service management efforts. - Working knowledge and experience with Salesforce or other leading FSM platforms. - Working knowledge of Salesforce.com Service Cloud or other leading Field Service management (FSM) tool. - Use Salesforce to design dashboards and reports. Benefits - Everyone’s an Owner of the Company: Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies. - Competitive Benefits: Attractive benefits package including Medical, Dental, and Vision insurance, competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. - Training: FCG University learning and training platform available to all employees offering over 80k courses. - Career Growth Opportunities: Commitment to professional development with custom training programs, mentorship, and a supportive environment. Company Description Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands—each empowered to think big, move fast, and bring innovative ideas to life. At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers.

Role Description TripShot is looking for an Implementation Consultant who thrives at the intersection of technology, client success, and project execution. In this role, you'll help organizations successfully launch and adopt the TripShot platform by: - Configuring software - Delivering engaging training - Supporting implementations - Partnering closely with Project Managers to ensure every deployment exceeds expectations You'll work directly with transit agencies, universities, employers, and transportation providers—helping them modernize operations while building trusted relationships that set the foundation for long-term customer success. Every implementation is different, making this an exciting opportunity for someone who enjoys learning, solving problems, collaborating across teams, and making a measurable impact. What You'll Do - Deliver Successful Implementations - Execute hands-on implementation activities that ensure successful client onboarding and adoption - Partner with Project Managers to support project plans, milestones, deliverables, and implementation schedules - Configure and validate client environments based on operational requirements - Conduct readiness assessments and support every phase of implementation from discovery through go-live - Identify risks, issues, and dependencies while proactively working toward successful resolutions - Become a Trusted Client Advisor - Develop a deep understanding of each client's transportation operations and business goals - Build trusted relationships with client stakeholders throughout the implementation lifecycle - Provide onsite and remote implementation support to ensure successful launches - Conduct post-implementation reviews and identify opportunities for continuous improvement - Deliver Exceptional Training - Lead engaging virtual and onsite training sessions for administrators, dispatchers, and end users - Help clients confidently adopt TripShot by reinforcing best practices and operational workflows - Create a positive implementation experience that drives long-term customer success and product adoption - Collaborate Across the Organization - Partner with Engineering, Product, Customer Success, Marketing, Support, and Professional Services teams - Maintain accurate implementation documentation within Salesforce, Monday.com, and internal systems - Support internal onboarding, process improvement initiatives, and knowledge sharing - Stay current on TripShot product enhancements, mobility trends, and emerging technologies Qualifications - Experience supporting software implementations, client onboarding, customer success, consulting, training, or similar client-facing technology roles - Strong understanding of implementation coordination and project execution fundamentals - Excellent verbal, written, presentation, and client-facing communication skills - Experience delivering software demonstrations, training, or user education - Strong organizational skills with exceptional attention to detail - Excellent analytical, troubleshooting, and problem-solving abilities - Ability to manage multiple priorities in a fast-paced, evolving environment - Experience working independently while collaborating effectively across cross-functional teams - Proficiency with Microsoft Office, Salesforce or similar CRM platforms, Monday.com (or comparable project management tools), Slack, and virtual meeting platforms - Willingness to travel up to 20% Preferred Qualifications - Experience implementing enterprise SaaS solutions - Transportation, transit, mobility, logistics, or technology industry experience - Experience configuring software platforms and validating system requirements - Experience working with Project Management or Professional Services organizations - Passion for improving mobility and creating better transportation experiences Benefits - Fast-paced, collaborative work environment - Opportunity to solve meaningful challenges - Visible impact on communities - Empowerment with autonomy - Encouragement of continuous learning - Support for professional growth Equal Employment Opportunity Transit Technologies is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

Role Description At Pavago, one of our clients is hiring a skilled HubSpot Implementation Specialist to help businesses maximize the value of the HubSpot platform through successful implementations, system optimization, and client enablement. In this role, you’ll lead HubSpot implementations across Sales Hub, Marketing Hub, and Service Hub, building scalable CRM solutions, automating business processes, migrating data, and delivering exceptional client experiences. You’ll work closely with Project Managers, Solutions Architects, Developers, and clients to ensure every implementation aligns with business goals and best practices. If you’re passionate about HubSpot, enjoy solving complex technical challenges, and thrive in a client-facing consulting environment, this role is a strong fit. What You’ll Own - HubSpot Implementation & System Configuration - Configure and optimize HubSpot across: - Sales Hub - Marketing Hub - Service Hub - Build and manage: - Workflows - Automations - Pipelines - CRM architecture - System logic - Execute data migrations, including: - Data mapping - Imports - Validation - Develop dashboards, reporting, and campaign structures. - Support HubSpot CMS and content deployment initiatives. - End-to-End Implementation Delivery - Deliver projects from onboarding through deployment. - Participate in: - Discovery - Strategic planning - Configuration - Development - Testing - Go-live support - Ensure every implementation aligns with client goals and delivery standards. - Perform quality assurance testing to ensure accuracy, scalability, and performance. - Client Enablement & Consulting - Lead client onboarding and training sessions. - Educate clients on HubSpot best practices and platform capabilities. - Translate business requirements into scalable HubSpot solutions. - Collaborate with: - Project Managers - Solutions Architects - Developers - Deliver an exceptional client experience throughout each engagement. - Troubleshooting & Platform Optimization - Diagnose and resolve HubSpot platform and integration issues. - Improve: - CRM structure - Workflows - Reporting - Automation - Escalate complex technical issues with detailed documentation. - Recommend process improvements based on platform performance. - Performance & Documentation - Analyze CRM performance and campaign effectiveness. - Provide data-driven recommendations for optimization. - Maintain accurate project documentation within HubSpot. - Ensure documentation remains organized and scalable. What Success Looks Like - HubSpot implementations are delivered successfully and on schedule. - Clients confidently adopt and utilize the HubSpot platform. - CRM systems remain scalable, organized, and efficient. - Automations improve operational efficiency. - Data migrations are completed accurately. - Clients receive proactive guidance that drives long-term success. Qualifications - Proven hands-on experience with: - HubSpot Sales Hub - HubSpot Marketing Hub - HubSpot Service Hub - Strong expertise in: - CRM architecture - Workflows - Automation - Pipelines - Experience with: - Data migration - System integrations - Troubleshooting - Platform optimization - Ability to manage multiple implementation projects simultaneously. - Professional written and spoken English. - Experience leading: - Client meetings - Training sessions - Solution workshops - Strong analytical and problem-solving skills. Nice to Have - Active HubSpot Certifications or willingness to obtain them. - Experience with HubSpot CMS. - Background in digital marketing or CRM consulting. - Experience working in implementation agencies or consulting environments. - Knowledge of API integrations and third-party business applications. Tech Stack - HubSpot Sales Hub - HubSpot Marketing Hub - HubSpot Service Hub - HubSpot CMS - Google Workspace - Microsoft Office - CRM reporting and dashboard tools - AI productivity tools (ChatGPT, Microsoft Copilot, Claude, or similar) What a Typical Day Looks Like - Meet with clients to review implementation progress. - Configure HubSpot workflows, pipelines, and automations. - Execute data imports and validate CRM data. - Troubleshoot platform or integration issues. - Build dashboards and reporting. - Train clients on HubSpot functionality and best practices. - Collaborate with Project Managers, Developers, and Solutions Architects. - Update project documentation and implementation milestones. Key Metrics for Success (KPIs) - Successful implementation delivery. - Project completion within timeline and scope. - Client satisfaction. - HubSpot adoption and utilization rates. - CRM accuracy and data integrity. - Workflow and automation performance. - Quality assurance and documentation accuracy. Why This Role Stands Out - Work with a leading HubSpot implementation agency. - Partner directly with clients to solve meaningful business challenges. - Continuous opportunities for HubSpot certifications and professional development. - Fully remote role with flexible work arrangements. - Collaborative team environment focused on learning and innovation. - Career progression into: - Senior HubSpot Consultant - Solutions Architect - CRM Implementation Lead - Client Success Leadership Interview Process - Application Review - Spark Hire Intro Video (3–5 minutes) - Client Interview - Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you. Instead of an initial screening call, you’ll have one opportunity to introduce yourself, discuss your HubSpot implementation experience, and explain how you’ve configured CRM systems, built automations, managed data migrations, and supported clients throughout implementation projects. You’ll also have the chance to highlight your consulting approach, troubleshooting expertise, and experience working across HubSpot’s Sales, Marketing, and Service Hubs. Your video will be reviewed by the hiring team before moving forward to the client interview. You can record your video as many times as you’d like before submitting it—only your final version will be reviewed. Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying. Apply Now If you’re passionate about HubSpot, enjoy helping businesses optimize their CRM, and thrive in a client-facing consulting environment, we’d love to hear from you. Apply today and help organizations unlock the full potential of the HubSpot platform.