• Build and maintain an in-depth understanding of Sapio Sciences’ products and services. • Work with the Sapio Sciences team to develop and deploy solutions for the customer. • Work closely with the Sapio Science Business Analyst (BA) to understand the customers’ business requirements and processes. • Based on customer requirements, design the Sapio solution using an agile approach to define deliverables for execution by the Application Engineers in each Sprint. • Ensure that the identified customer requirements are met based on time, budget, quality and success criteria. • Advise the customer on Sapio Science best practice to ensure that the deployment is best placed to succeed. • Provide 3rd tier Support for customers after implementation of the configuration. • Support Project Managers in the delivery of customer projects. • Act as a bridge between the Product team and the customer to ensure that any functionality works appropriately for the customer. • Drive the Sapio Sciences agile deployment methodology. • Document customer feedback and ensure issues are addressed to provide the best customer experience and ultimate success of the project. • Create design and implementation documentation based on customer solutions. • Work closely with the Sapio Sciences US team to establish scalable processes and methods of working across the Customer Success organisation, including supporting IT tools. • Meticulously manage all SA-related deployment services documentation.

• Design and build tailored solutions: You will serve as the technical expert during client onboarding, architecting, testing, and deploying custom data integrations that fulfill unique client requirements. • Scope and strategize: You will partner closely with the Implementations team to evaluate client data, define the technical scope, and establish accurate effort estimates and delivery timelines. • Ensure engineering excellence: You will write robust, scalable, and secure code that adheres to internal best practices and high-quality standards. • Empower the operations team: You will design integrations with a focus on operational efficiency, ensuring a seamless technical handover and creating clear processes for post-go-live maintenance and support. • Create scalable tools: You will identify common integration patterns and build reusable scripts, tools, and templates to increase the efficiency of the entire Client Experience team. • Own the documentation: You will create and maintain detailed technical documentation for every deployed solution, including architecture diagrams, integration specifications, data dictionaries, and operational runbooks. • Provide expert support: You will act as the technical escalation point for integrations, quickly resolving complex production issues that require deep knowledge of your custom solutions.

• Design and implement scalable integration solutions. • Translate business and system requirements into technical specifications. • Support Oracle ERH deployment initiatives. • Partner with internal teams and external vendors. • Ensure alignment between business needs and technical execution. • Identify integration risks early and develop mitigation strategies. • Ensure data integrity and system reliability throughout implementations.

• Develop and execute global partner business plans to achieve pipeline, revenue, delivery, and certification goals across various regions. • Recruit, onboard, and manage strategic consulting and technology partners to expand Drivetrain.ai's market coverage and delivery capacity. • Build and maintain joint business plans with key partners, conducting regular business reviews and performance tracking to ensure mutual success. • Drive revenue through joint account planning, co-marketing initiatives, opportunity registration, and partner-led sales motions. • Partner closely with internal Sales, Solution Consulting, Services, Marketing, and Partner Excellence teams to accelerate deal execution and drive customer success. • Educate internal field teams on partner capabilities, industry expertise, and engagement strategies to increase partner influence in sales cycles. • Track partner health and performance by evaluating partner certifications, customer adoption, expansion metrics, engagement quality, and operational compliance. • Facilitate ongoing alignment through global territory planning, pipeline reviews, partner engagement strategies, and executive-level collaboration with sales leadership.