Sapio Sciences LLC logo
Sapio Sciences LLC

Provider of LIMS and ELN Solutions

Solutions Architect

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

7 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglishAWSGWTLinuxMySQLOraclePython

Job Description

Solutions Architect

Sapio Sciences LLC

• Build and maintain an in-depth understanding of Sapio Sciences’ products and services. • Work with the Sapio Sciences team to develop and deploy solutions for the customer. • Work closely with the Sapio Science Business Analyst (BA) to understand the customers’ business requirements and processes. • Based on customer requirements, design the Sapio solution using an agile approach to define deliverables for execution by the Application Engineers in each Sprint. • Ensure that the identified customer requirements are met based on time, budget, quality and success criteria. • Advise the customer on Sapio Science best practice to ensure that the deployment is best placed to succeed. • Provide 3rd tier Support for customers after implementation of the configuration. • Support Project Managers in the delivery of customer projects. • Act as a bridge between the Product team and the customer to ensure that any functionality works appropriately for the customer. • Drive the Sapio Sciences agile deployment methodology. • Document customer feedback and ensure issues are addressed to provide the best customer experience and ultimate success of the project. • Create design and implementation documentation based on customer solutions. • Work closely with the Sapio Sciences US team to establish scalable processes and methods of working across the Customer Success organisation, including supporting IT tools. • Meticulously manage all SA-related deployment services documentation.

Job Requirements

  • Several years’ experience designing and delivering solutions for either LIMS or ELN or similar complex software.
  • Bachelor’s Degree or equivalent in Computer Science
  • Strong programming skills with detailed knowledge of Python
  • Strong analytical, problem solving and fact-finding skills.
  • Proven organizational skills, with the ability to deliver agreed workload within deadlines while maintaining a high degree of accuracy and attention to detail.
  • Excellent listening and presentation skills
  • Demonstrated success working responsibly and effectively from a home office.
  • Effective time management, and prioritization skills
  • Good computer skills (Internet, Excel, PowerPoint, Word, CRM Programs)
  • Ideally, knowledge of one or more of GWT, MySQL, Oracle, Tomcat, Linux, AWS
  • Self-starter who is happy to learn from colleagues.
  • Highly respected and trusted by the customers you work with
  • Problem solver
  • Great communicator
  • Focused on activities that add value and avoiding those that do not.
  • Determined and persistent
  • Maintain the highest standards of integrity and respect for coworkers, customers and prospects.

Benefits

  • A competitive salary and benefits package
  • Flexibility to work remotely, with opportunities to travel
  • A comprehensive onboarding and training programme
  • Ongoing opportunities for professional growth and development
  • A collaborative, inclusive and supportive work environment

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