Grace Hill logo
Grace Hill

Helping owners and operators of real estate increase property performance, reduce operating risk and grow top talent.

Sales Engineer

Location

United States

Posted

2 days ago

Salary

$70K - $90K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Sales Engineer

Grace Hill

• Provide technical insight on integration feature/functionality (API, SFTP, SSO, Zoom, Microsoft Teams, PMS, and marketing integrations such as websites and ILS's) to sales and product teams • Liaison to marketing to aid in the development of technical presentations and demo assets explaining Grace Hill's integration capabilities to customers • Understand the complete value proposition of Grace Hill's integrations and assist in developing ROI statements tied to integration efficiency and risk reduction • Maintain extensive knowledge of integration architecture, data flows, and authentication methods across the Multi-Family product suite • Define integration scope during discovery — mapping prospect user journeys and identifying use cases to determine feasibility and complexity before a deal advances • Translate prospect and customer integration feedback into clear technical requirements for Product and Engineering • Collaborate with sales teams to understand customer integration requirements (SFTP feeds, API needs, SSO, conferencing tools) and provide technical sales support • Educate internal sales teams on Property Management Software (PMS) integrations — Yardi, Entrata, RealPage, and similar platforms — as well as marketing integrations including but not limited to websites and ILS's, and how they connect into the Grace Hill suite • Provide good competitive integration intelligence to marketing to aid in the maintenance of product battlecards • Relay knowledge of integrations in a way that is understandable to prospects and MF Sales Staff • Assist with preparing integration-related sections of proposals and all related customer documents (sales enablement) as needed • Provide direct support to the sales team as needed by collaborating to understand customers' integration requirements and providing sales support • Assist in strategic direction on GH MF integration training for internal teams specific to ramping up sales staff and overcoming knowledge gaps • Train other members of the sales team on the technical aspects of Grace Hill's integrations (APIs, SFTP, Zoom, Microsoft Teams, PMS, and marketing integrations such as websites and ILS's) • Establish personal rapport with potential and actual customers and technical stakeholders (IT, systems administrators) in a position to understand integration requirements • Provide product, service, or integration technical and engineering information by answering questions and requests of sales and customers/prospects • Assist with customer demos by explaining or demonstrating integration features/functionality and the pain it solves • Help establish VIP and Hot Prospects for sales prioritization where integration complexity affects deal timing • Properly document integration requirements in Salesforce to ensure proper targets are identified for the sales team • Achieving team sales goals and quotas outlined in variable compensation

Job Requirements

  • Bachelor's degree in business, computer science, information systems, or a related field (or equivalent experience)
  • Minimum of 1-5 years of sales engineering, solutions consulting, or technical pre-sales experience
  • Working knowledge of REST APIs, SFTP, and SSO/SAML authentication — fluent enough to engage credibly in API conversations with technical stakeholders; this is not a developer role
  • Experience supporting or explaining PMS (property management system) integrations — Yardi, Entrata, RealPage, or similar — strongly preferred
  • Experience with video conferencing/collaboration platform integrations (Zoom, Microsoft Teams) preferred
  • Commercial Real Estate or multifamily experience preferred
  • Proven track record as an exceptionally performing Sales Engineer or technical pre-sales professional
  • Results-oriented individual with a focus on tracking, measuring, and assessing individual performance
  • Superior communication skills with the ability to demonstrate an understanding of the consultative sales approach
  • Analytical skills and aptitude to communicate ROI on integration and technology investments
  • Demonstrated core solution-selling skills
  • Organized and detail-oriented
  • Excellent communicator, able to build rapport and establish credibility with both business and technical stakeholders
  • B2B sales and/or SaaS sales experience required
  • Ability to travel if required.

Benefits

  • health, dental and vision insurance
  • 401K
  • PTO
  • life insurance
  • disability insurance
  • more

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