Role Description We are looking for a Site Reliability Engineer to help us evolve and safeguard the infrastructure powering healthcare experiences for millions of patients, all while keeping operational toil to a minimum for the Fabric tech community. What You'll Do - Infrastructure & Kubernetes Orchestration - Designing, deploying, and maintaining Kubernetes (EKS) clusters for enterprise-grade availability. - Optimizing the footprint of infrastructure objects across core AWS services (EC2, RDS, S3) for performance, cost, and reliability. - Evolving a scalable infrastructure management platform, with the right interfaces and guardrails to maximize engineering agency at minimal cognitive load. - Defining golden paths for workload orchestration and integration with infrastructure dependencies, ensuring the right way to do things is also the easiest. - Automation & AI-Assisted Operations - Providing robust, reusable GitHub Actions components to streamline the software delivery lifecycle. - Developing internal tools that replace manual operations with intelligent, autonomous systems. - Exploring and deploying agentic workflows for AI-assisted runbooks that automate complex, error-prone procedures and repetitive tasks. - Observability & Incident Management - Driving the evolution of observability practices by maintaining reliable mechanisms to collect the metrics, traces, and logs needed to meet SLOs. - Leading incident response efforts and facilitating the blameless postmortems that help systematically reduce recovery time (MTTR). - Defining and monitoring platform-level SLIs and SLOs to ensure it consistently meets rigorous healthcare performance standards. - Compliance & Collaboration - Ensuring every piece of infrastructure is continuously compliant with HIPAA and other critical healthcare regulatory requirements. - Reviewing architectural decisions and technical proposals, asking incisive questions to surface technical and organizational risks before they become incidents. - Mentoring engineers across the company on reliability best practices and contributing a clinical-safety perspective to cross-functional design reviews. Qualifications - 5+ years of experience in SRE or Platform Engineering roles managing production environments at scale. - Expert technical depth in AWS (EKS, EC2, RDS, S3) and production-grade Kubernetes management. - Proficiency with modern tooling including Terraform (IaC), Datadog (Observability), Helm (Release Management), and GitHub Actions (CI/CD). - Solid coding and scripting skills in Python, Bash, or Go. - Preferred experience building agentic workflows or AI-assisted tooling to drive operational efficiency. - A "rigor-first" mindset with a dedication to HIPAA-compliant, high-availability architecture. Requirements - The national pay range for this role is $135,000.00 – $160,000.00 per year. - Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. - Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options and bonuses. - If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. - Expected compensation ranges for this role may change over time. Benefits - Medical, dental, and vision coverage. - Unlimited PTO. - 401(k) plan. - Stock options and bonuses. Company Description At Fabric Health, we are powering boundless care by solving healthcare’s biggest challenge: clinical capacity. We unify the care journey from intake to treatment, using intelligent automation to remove administrative burdens and make care delivery 2-10x more efficient. We are a mission-driven team of brilliant minds trusted by leading organizations including Intermountain Health, OSF HealthCare, SSM Health, and MUSC Health. Our vision is backed by premier investors such as Thrive Capital, GV (Google Ventures), General Catalyst, and Salesforce Ventures.

• Deliver excellent customer and technical service experience to TeamViewer customers, TeamViewer partners and TeamViewer technical community • Report to Escalation Team Manager and support, troubleshoot TeamViewer software and services deployed in TeamViewer customers, partners globally • Investigate new or existing incidents by replicating the issue in house and discussing with peers • Resolve incident from investigation or escalate to third line support • Ensure customer incidents receive appropriate response and activity • Keep communication flowing between TeamViewer and our customers throughout the incident lifecycle • Manage timely resolution of critical incidents • Develop and maintain detailed working knowledge of current and future TeamViewer products and Microsoft technologies • Ensure customers are on the latest version and patch level • Ensure customer readiness and skills transfer through the provision of training, professional service package offerings • Create detailed knowledge Base articles • Participate in TeamViewer User Community • Keep self-skills updated

Role Description We are seeking an AI Engineer with strong HubSpot and systems integration experience to design, develop, and optimize AI-powered business solutions. This role will be responsible for: - Building intelligent workflows and integrating AI capabilities into business systems. - Developing automation solutions and leveraging Large Language Models (LLMs) to improve operational efficiency, customer engagement, and data-driven decision-making. The ideal candidate combines expertise in AI application development, prompt engineering, API integrations, and HubSpot architecture. Key Responsibilities - Design, develop, and deploy AI-powered applications, workflows, and automation solutions using LLMs and related AI technologies. - Build and maintain integrations between HubSpot, CRM platforms, EHR systems, business applications, and third-party tools using APIs and middleware solutions. - Develop, test, and optimize prompts, workflows, and AI agents to improve response accuracy, efficiency, and user experience. - Configure and optimize HubSpot Marketing, Finance, Sales, Service, and CMS hubs, including workflows, reporting, data management, and automation. - Collaborate with marketing, finance, sales, customer service, and product teams to identify automation opportunities and translate requirements into scalable technical solutions. - Create dashboards, reports, and data models to monitor performance, measure KPIs, and generate actionable insights. - Conduct end-to-end testing, troubleshooting, and performance monitoring of AI and integration solutions. - Maintain data quality, governance, security, and documentation across integrated systems. - Evaluate emerging AI technologies, integration tools, and automation best practices, recommending improvements where appropriate. - Provide technical guidance and training to internal teams on AI, automation, and HubSpot capabilities. Qualifications - Bachelor's degree in Computer Science, Information Systems, Data Science, Engineering, or a related field. - 5+ years of experience in software development, systems integration, marketing technology, automation, or AI-related roles. - Strong experience with HubSpot, including Marketing Hub, Sales Hub, Service Hub, and workflow automation. - Proven experience integrating business applications through APIs, web services, and integration platforms. - Hands-on experience with Large Language Models (OpenAI, Claude, Llama, or similar), prompt engineering, and AI application development. - Strong programming skills in Python and experience working with AI, NLP, or machine learning frameworks. - Experience with LangChain, LlamaIndex, Flowise, Agent frameworks, or similar AI orchestration tools. - Familiarity with cloud platforms, MLOps/LLMOps practices, and deployment of AI solutions in production environments. - Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions. - Excellent communication, project management, and stakeholder collaboration skills. - HubSpot certifications and experience supporting SaaS, healthcare, or highly regulated environments are highly preferred. Requirements - Job Type: Full-time - Independent Contractor - Location: Remote - Hours: Must be available during standard US business hours (9:00 AM – 5:00 PM EST or 8:30 AM – 4:30 PM EST) Additional Details This job description outlines the general responsibilities of the role and is not exhaustive. Additional duties may be assigned as needed to support business operations.

Role Description - Technische Gesamtkoordination der Produktentwicklung über alle Entwicklungsdomänen hinweg - Sicherstellung einer integrierten Produktentwicklung sowie Abstimmung der technischen Schnittstellen zwischen Konstruktion, Werkstofftechnik, Kunststofftechnik, Berechnung, Simulation, Verifikation, Werkzeugentwicklung und Fertigungsplanung - Steuerung der technischen Entwicklungsreife und Sicherstellung einer konsistenten Entwicklungslinie über alle Entwicklungsphasen - Fachliche Bewertung und Priorisierung von Arbeitspaketen hinsichtlich technischer Risiken, Reifegrad und Zielerreichung - Kontinuierliches Tracking der technischen Arbeitspakete einschließlich Termin-, Reifegrad- und Maßnahmenverfolgung - Etablierung und Anwendung einer strukturierten Projektsteuerungs- und Entwicklungsmethodik - Identifikation, Bewertung und Steuerung technischer Projektrisiken einschließlich Ableitung geeigneter Gegenmaßnahmen - Engpassmanagement innerhalb der Entwicklungsorganisation sowie Initiierung geeigneter Maßnahmen zur Sicherstellung der Projektziele - Vorbereitung und Moderation technischer Entscheidungsprozesse sowie Herbeiführung belastbarer technischer Entscheidungen - Unterstützung des Projektmanagements bei der technischen Planung, Priorisierung und Ressourcensteuerung - Sicherstellung einer transparenten technischen Kommunikation gegenüber Projektleitung, Management und Entwicklungsteam Qualifications - Erfolgreich abgeschlossenes Studium des Maschinenbaus, der Kunststofftechnik, des Wirtschaftsingenieurwesens oder einer vergleichbaren technischen Fachrichtung - mehrjährige Berufserfahrung in der Entwicklung komplexer technischer Systeme - langjährige Erfahrung in der Entwicklung von Kunststoffprodukten einschließlich Werkstoff-, Bauteil-, Prozess- und Werkzeugentwicklung - fundierte Kenntnisse moderner Produktentwicklungsprozesse und Entwicklungsmethoden - Erfahrung im technischen Projektmanagement sowie in der Steuerung interdisziplinärer Entwicklungsteams - gute Kenntnisse in Risiko- und Reifegradmanagement sowie im Umgang mit strukturierten Entwicklungsprozessen - Sicherer Umgang mit gängigen Entwicklungs- und Projektmanagementwerkzeugen - ausgeprägte Team- und Kommunikationsfähigkeit - hohe technische Auffassungsgabe sowie systemübergreifendes Denken - ausgeprägte analytische und strukturierte Arbeitsweise - hohe Eigeninitiative und Verantwortungsbewusstsein - Durchsetzungsvermögen bei gleichzeitiger Fähigkeit zur kooperativen Zusammenarbeit - motivierende Persönlichkeit mit hoher Umsetzungsorientierung - Fähigkeit, unterschiedliche Fachdisziplinen zusammenzuführen und zielorientiert auszurichten - Entscheidungsstärke auch unter Zeit- und Ergebnisdruck - hohes Qualitäts- und Terminbewusstsein Benefits - Unbefristete Festanstellung - persönlichen Betreuung - Tarifliche und nach Qualifikation übertarifliche Vergütung - Flache Hierarchien und kurze Entscheidungswege - Urlaubs- und Weihnachtsgeld - Ziel ist: Übernahme durch Kundenbetrieb Company Description Die STEPPS Projekt & Personal Service GmbH ist ein modernes Unternehmen mit Niederlassung in Coburg. Höchster Anspruch der Firma STEPPS ist die Zufriedenstellung von Bewerbern, Mitarbeiter und regionalen Kundenunternehmen durch passende Bewerbervorauswahl, langfristige Einsätze mit der Option auf Übernahme sowie tarifliche und übertarifliche Vergütung. Mit STEPPS zu deinem Traumjob!