Inside Sales Representative – HVAC
Location
Brazil
Posted
12 days ago
Salary
0
Seniority
Senior
Job Description
Inside Sales Representative – HVAC
Bosch
• Handle inbound and outbound sales calls, emails, and inquiries from prospective and existing customers • Develop and maintain strong customer relationships through professional, courteous communication • Present product offerings to customers, highlighting key benefits and value propositions • Process customer orders, quotes, and proposals accurately and efficiently • Consistently meet or exceed individual sales targets and performance KPIs • Maintain detailed, organized records in the CRM system, ensuring all customer interactions are documented • Coordinate with internal departments, including order fulfillment, technical support, and management, to ensure customer satisfaction • Follow up on leads and opportunities in a timely manner to maximize conversion rates • Analyze customer feedback and market trends to identify opportunities for improvement and growth • Prepare sales reports and provide insights on customer activity and sales pipeline status
Job Requirements
- Currently studying for an Engineering degree (preferred)
- Experience in sales, customer service, or a role involving direct customer contact
- Strong verbal communication skills
- Proficiency with CRM software and Microsoft Office applications
- Excellent time-management and organizational skills, with the ability to prioritize multiple tasks
- Proven ability to meet and exceed sales and performance targets
- Strong negotiation and persuasion skills with a customer-focused mindset
- Ability to work independently and as part of a collaborative team environment
- Problem-solving skills and a proactive approach to addressing customer concerns
- Familiarity with sales processes, methodologies, and best practices
- Attention to detail and accuracy in data entry and administrative tasks
- Availability to participate in ongoing training and professional development
Benefits
- Profit sharing (PLR)
- Health insurance
- Dental plan
- Wellhub (Gympass with partial subsidy for the employee)
- Employee Assistance Program — psychological, social, legal, and financial support
- Extended maternity and paternity leave
- Parenting kit and childcare allowance for mothers as specified in the collective bargaining agreement
- Life insurance
- Funeral assistance
- Vaccination campaigns
- Payroll-deductible loans
- Compensation calendar covering public holidays and bridge days
- Partnerships with SESC/SESI
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