• Own the Machine: Manage the end-to-end production workflow. You are responsible for the balance between creative "taste" and 20-day delivery speed. • Creator Partnership: Source and "ghost-proof" our creator network. You don’t just hire them; you build relationships that ensure they follow the brief and hit the deadline. • The Feedback Loop: Review raw footage with a TikTok-native eye. If a hook is weak or the energy is off, you provide the firm, direct feedback needed to fix it. • Systems Thinking: Help us refine our modular ad structures. You’ll organize hooks, bodies, and CTAs so they can be tested and iterated on at scale.

• Lead day‑to‑day operational oversight of assigned consignment retail sites. • Conduct site walks, assessments, and condition evaluations, including structural, fuel‑system, and environmental risk identification. • Verify site readiness and ensure locations meet all codes before turnover. • Manage construction, refurbishment, and repair activities in partnership with contractors. • Review vendor scopes, quotes, and project plans; ensure quality execution. • Maintain working knowledge of UST systems, dispensers, piping, emergency stops, and fuel‑system compliance requirements. • Train operators on fuel-system handling and environmental protocols. • Manage and track CapEx and OpEx budgets related to site restoration and operational readiness.

• Set up and assign new claims, tasks and requests into the claims management system • Enter and review claims data into claims management system upon request, ensuring accuracy and completeness • Review claim notes and documentation to determine appropriate assignment, urgency and next steps • Make outbound calls to carriers, adjusters or internal partners to obtain required information, approvals or clarification • Find opportunities to refer claims within the organization based on established assignment processes and resource guidelines • Assign claims using the tools provided, considering workload distribution, service expectations and priority level • Support claims staff by providing accurate information during the claim set up and assignment process • Use multiple platforms to review, route and adjust claim assignments as needed • Ensure all parties have the required information in order to successfully manage a claim, including loss location, first notice of loss (FNOL), scheduled date and urgency indicators • Monitor open items and follow up on outstanding tasks to ensure timely progression of claim activity • Escalate urgent issues, delays or discrepancies to leadership as appropriate

• Lead a remote team of Managers and Patient Pathways Dialysis Coordinators within the Patient Pathways program including but not limited to teammate relations, fostering a positive work environment, conducting annual performance and salary reviews, performance management, recruitment, retention, terminations, and related ePCNs • Conduct regular update calls and operating reviews with each direct report. • Manage the hiring and onboarding process for Dialysis Coordinators in assigned territory. • Know, understand, implement, and follow DaVita Teammate Guidelines and employment policies and procedures. • Schedule and organize new teammate training, including both classroom training and on-site shadowing. • Review financial statements and data; Ownership of territory P&L; Utilize financial data to improve profitability; Prepare and control operational budgets; Plan effective strategies for financial well-being of Patient Pathways. • Implement new Patient Pathways Program across hospital partners; Meet face to face with hospital partners to discuss current discharge processes; Structure, introduce and train hospital partners on the Patient Pathways program; Identify areas of improvement in the discharge process in individual local markets; Conduct regular update check-ins with hospital partners and Patient Pathways management before, during, and after implementation; Analyze, develop, and implement new ways for the company to differentiate itself in the marketplace; Develop in-depth knowledge of the company's service offerings, markets, current market share within individual markets, market competition, and strategies to secure new business; • Work cross-functionally with DaVita and Non-DaVita operations leadership across chronic and hospital services teams to introduce Patient Pathways; Update local operations leadership on the progress and impact of the Patient Pathways program; Discuss ongoing strategies for each market with Patient Pathways and field management. • Provide coverage assistance at Patient Pathways partner hospitals as needed (including but not limited to covering during teammate PTO leave or position vacancies) • Analyze Patient Pathways reports for assigned territory including but not limited to patient volume for each Dialysis Coordinator and length of stay and readmissions metrics for territory and individual hospitals; Analyze performance of each market and make recommendations on future action plans based on the analysis; Provide management team with monthly updates regarding the above metrics; Analyze Patient Pathways national metrics to identify programmatic areas of opportunity to drive towards greater results.