• Sales Strategy & Execution: Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics. • Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools. • Cross-Functional Coordination: Work closely with the ecosystem - inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution. • Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment. • Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture. • Stakeholder Management: Serve as a liaison between sales leadership, FLMs, ICs (sellers), and executive teams, ensuring clear communication and strategic alignment.

• Lead and develop a channel operations team responsible for the end-to-end partner lifecycle • Manage the authorized channel partner onboarding process end-to-end • Administer and maintain the partner tiering and certification framework • Own the partner training and enablement operations • Execute partner offboarding processes when required • Maintain accurate partner records, documentation, and operational data within GE Vernova’s CRM • Establish and enforce channel governance policies • Support the commercial organization in quarterly business reviews and annual partner planning sessions • Collaborate cross-functionally with Product Management, Marketing, Supply Chain, Services, Compliance, and Finance • Serve as the operational voice of the channel internally • Monitor partner operational performance metrics and implement continuous improvement initiatives

Role Description The Sales Operations Specialist (SOS) is a valuable resource for Regional Partners and Account Executives. The SOS supports sales and marketing efforts by: - Requesting quotes from appropriate vendors and distributors - Generating quotes for customers - Managing Salesforce.com opportunities - Corresponding with customers to maintain and grow the region In this role, the SOS is required to interact with manufacturing partners, internal business partners, and customers in a fast-paced support atmosphere. Sales Operations Specialists are a key contact of the customer’s daily interaction with GuidePoint Security. It is the duty of the SOS to support new business as well as Renewal Business in a quota bearing environment. The SOS must keep their finger on the pulse of all opportunities that they are responsible for in their region. SOS’s manage Salesforce.com so that it can provide accurate forecasting reports. Additionally, the SOS will assist the Marketing team with planning and coordinating marketing events in their region, which includes: - Working with vendors to help sponsor different events - Sending out the event invites - Arranging a venue to host the event Qualifications - High School Diploma or GED required; Associate Degree or equivalent from a two-year college or technical school preferred - 3+ years in a customer service/sales support type role; background in the IT industry preferred - Prior experience in Customer Relationship Management (CRM) software required; experience with Salesforce.com preferred - Intermediate level experience with Microsoft Office and Internet Navigation - Technical sales/support and outbound calling experience preferred - Self-motivated with excellent prioritization and multitasking abilities - Outstanding attention to detail and commitment to follow-through - Ability to work well with a team - Unwavering positive attitude, strong drive for results, and ability to deal with ambiguity - Solid Math skills with the ability to calculate margins/discounts and percentages - Open to receiving constructive feedback and applying it to improve results - Good judgment in analyzing information to make decisions that benefit GuidePoint Security - Strong written and verbal communication skills - Willingness to learn and use AI-enabled tools - Ability to work flexible work schedule Requirements - Sedentary work - Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day - Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day - If you have additional physical requirements/changes, please discuss with HR first Benefits - Remote workforce primarily (U.S. based only; some travel may be required for certain positions; working on-site may be required for Federal positions) - Group Medical Insurance options: - Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans) - High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans; GPS will contribute in 4 equal quarterly installments) - Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans - 12 corporate holidays and a Flexible Time Off (FTO) program - Healthy mobile phone and home internet allowance - Eligibility for retirement plan after 2 months at open enrollment - Pet Benefit Option

• Collaborate and partner with Finance, Strategy, Field Sales, Channel, Marketing, Sales Engineering, Sales Operations, Legal, InfoSec, Product Management, and other resources to develop compelling proposal responses for complex opportunities • Lead end-to-end pipeline management from initial lead activity through closure • Partner with Sales leadership to deliver advanced data visualizations, identify revenue trends, and build predictive models that highlight new growth opportunities • Drive business reviews, weekly sales outlook processes and cadence • Align with sellers on quoting and product management • Design, document, and deliver enablement on policies for managing account and quota assignment changes • Foster strong working relationships with internal stakeholders, and coordinate with subject matter experts (SMEs) to gather and incorporate technical, financial, and operational information • Identify and mitigate risks related to proposal development and submission • Ensure win themes, differentiators are included in the proposal and deliver a compelling response to the customer or partner • Leverage CRM data, BI tools, and advanced analytics platforms to synthesize large datasets into clear, executive-ready dashboards and operational KPIs • Develop timelines and ensure that key deal milestones and deadlines are met