Title: Commercial Relationship Manager III Location: OK - Tulsa - 1437 S Boulder Ave Ste 150 Work Type: Hybrid, Full Time Job ID: R-8992 Job Description: The Commercial Banking team actively calls on businesses that typically have annual revenue between $50MM and $500MM. The team includes relationship managers, treasury management officers and others that provide a suite of products and services that serve companies of this size. The objective of the group is earn the title of trusted advisor and help these companies grow and prosper in our community. As the Relationship Manager you will be responsible for increasing the Bank’s profitability by cultivating new commercial relationships and the expansion/retention of existing relationships. In this role you must utilize your credit acumen and be knowledgeable in non-credit products such as treasury management, virtual card, trust, etc. Successful candidates for this role will be resilient, agile, accountable and driven. This role is hybrid (Tues/Wed/Thur on-site). How you’ll spend your time: Build your own commercial loan portfolio by prospecting for new Commercial & Industrial business. Engage and lead other team members to determine what other products and services the client might benefit from. Collaborate with commercial clients to better understand their business and financial needs. Analyze the business in order to qualify clients for bank products and services. We’re excited to talk to you if: You have 5 years sales experience with 2 years in Commercial Bank Sales. You hold a Bachelor’s degree or equivalent experience in related field. You are curious and want to know how companies work and what helps them remain successful in their respective industries. You have demonstrated knowledge of credit, bank products, services, underwriting and bank operations. Compensation Range: $141,354 - $207,900 The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information. UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

Role Description The Account Manager (Junior) is a critical early-career development role designed to build the next generation of commercial talent within Isola. This position focuses on developing foundational sales, technical, and customer-facing capabilities while gaining exposure to the company’s products, markets, and industry dynamics. Working under the guidance of a Senior Account Manager, the role combines structured learning with hands-on experience, including management of a small portfolio of developing customer accounts. The position supports account execution, day-to-day customer engagement, and cross-functional coordination, while progressively building toward greater ownership and commercial responsibility. This role serves as an important link between customers and internal teams, ensuring clear communication, responsiveness, and alignment to customer needs. Over time, the individual is expected to expand their scope, deepen industry knowledge, and transition into broader account ownership as part of a defined career progression. Compensation: €50,000 to €65,000 Qualifications - Bachelor’s Degree (Laurea Triennale) in Business, Engineering, Economics, or a related field required - 0-2 years of experience in sales, account management, or related commercial/technical roles (internships or relevant experience acceptable) - Fluency in Italian and English required - German language skills ideal - Willingness to travel domestically and within Europe (approximately 20–30%) Requirements - Manage a small portfolio of low-complexity or developing customer accounts with guidance from a Senior Account Manager - Support delivery of revenue targets for assigned accounts and contribute to overall regional sales goals - Maintain accurate CRM data, including customer activity, opportunities, and forecasts - Assist in preparing quotes, tracking orders, and supporting basic commercial activities - Act as a day-to-day contact for assigned customers on routine topics (orders, status updates, basic inquiries) - Build working relationships with customer contacts and support ongoing account engagement - Develop understanding of customer needs, applications, and business processes - Capture and share customer feedback with internal teams - Work with inside sales, technical service, and supply chain teams to support customer requirements - Coordinate responses to customer inquiries and ensure timely follow-up - Support resolution of routine customer issues related to delivery, quality, or service - Support the introduction of products within assigned accounts through customer follow-up and coordination - Assist in gathering customer input for product development and improvements - Participate in customer discussions related to product usage and applications - Support the execution of account plans developed by Senior Account Managers - Identify basic growth opportunities within assigned accounts and escalate as appropriate - Gain exposure to account planning, pricing, and commercial decision-making processes - Assist with order tracking, demand alignment, and communication of customer requirements - Support coordination of urgent orders and basic forecasting activities - Learn processes related to planning, inventory, and customer supply requirements - Partner with internal teams to ensure timely resolution of customer inquiries and issues - Communicate status updates clearly to customers and internal stakeholders - Escalate more complex issues to senior team members - Participate in customer meetings and internal reviews to build commercial and technical knowledge - Support preparation for customer visits, presentations, and reviews - Follow company policies related to pricing, commercial terms, and customer interactions - Escalate risks or concerns related to customer satisfaction or account performance Company Description

Role Description We're looking for a proactive, detail-oriented Account Manager to join our Liquid Bulk Logistics account management team, supporting our Bulk Managed Services and Tank Intermodal offerings. In this role, you'll be responsible for retaining and growing relationships with strategic liquid bulk accounts, ensuring client satisfaction, and positioning cross-sell opportunities across Odyssey's full portfolio of services. What You’ll Do: - Account Management & Client Relationships: - Act as the primary point of contact for assigned Bulk Managed Services and Tank Intermodal accounts, ensuring their needs are met and expectations exceeded. - Build strong, lasting relationships with key stakeholders — particularly supply chain, procurement, and operations contacts — involved in liquid bulk shipping decisions. - Account Growth & Cross-Sell Strategy: - Identify opportunities for cross-selling Odyssey's broader portfolio (Intermodal, Trucking/Brokerage, Warehousing, and Technology Services) to enhance client value and drive profitability. - Analyze liquid bulk market trends and client data to identify retention and expansion opportunities, and develop strategic account plans that strengthen retention, expand wallet share, and grow revenue. - Cross-Functional Collaboration & Advocacy: - Collaborate with the Director, Account Management, Operations, and Sales to develop and execute account plans that meet client requirements. - Address client issues promptly and advocate for client needs internally, ensuring feedback informs service improvements. - Performance Tracking & Reporting: - Track and analyze account performance metrics, providing regular updates on retention, expansion, and cross-sell performance to leadership. - Ensure accurate, timely entry of account-related information in Salesforce, and represent Odyssey's liquid bulk capabilities in client meetings and presentations. Qualifications - Bachelor's degree in Business, Logistics, or a related field - 3-5 years of experience in account management, sales, or customer service within bulk liquid logistics, chemicals, tank intermodal, or related supply chain industries - Strong relationship management skills, with a proven track record of growing client accounts and driving high levels of collaboration with internal and external stakeholders - Excellent analytical, verbal, written, and presentation skills, with proficiency in Salesforce, PowerPoint, Excel, and other MS Office tools - Detail-oriented and organized, with the ability to work independently and collaboratively in a fast-paced environment, and to proactively identify and resolve issues Requirements - Bonus Eligible: No - Commission Eligible: Yes - No relocation allowance will be considered unless specifically addressed. - All applicants must be currently authorized to work in the United States. Benefits - A choice of medical plans with FSA and HSA options - Dental Insurance - Vision Insurance - Company-paid Life and Disability Insurance - 401(k) Plan with Company Match - Paid Time Off (PTO) and Company Holidays - Employee Assistance Program - Company Health & Wellness Program - Discounts with Preferred Vendors

Role Description The LOCALiQ Digital Marketing team is looking for an Account Manager to play a key role in our sales organization. The Account Manager will work exclusively with a top performing sales consultant to help grow and retain their clients. They also communicate directly with current clients regarding their advertising campaigns, renewal, performance, metrics, and several additional facets of our emerging technology on a regular basis. At LocaliQ, part of USA TODAY Co., we help businesses grow through advanced, data-driven marketing solutions designed to deliver real results. In this role, you’ll focus on helping businesses reach and convert customers through digital channels—using tools across search, social, display, and more. You’ll work closely with clients to understand their needs, develop tailored strategies, and drive measurable performance. As part of a team grounded in innovation, insight, and execution, you’ll help businesses make smarter marketing decisions and achieve meaningful growth. Qualifications - 3+ years working experience in a marketing, sales (inside or outside) or customer service role - Solid demonstration of experience working in Digital Advertising - Proficient use of Microsoft Office applications including Microsoft Word, Excel and PowerPoint - Highly organized, proactive, accountable, and self-aware - Strong communicator with client-service instincts - Familiarity with CRM tools, such as Salesforce.com, or other database systems - English is Preferred Requirements - Ensure effective client interaction and communication within our existing client base to enhance retention rates. - Ability to explain complex technical concepts to potential and current clients. - Present creative concepts, campaign updates, and next-step recommendations to clients. - Lead onboarding calls and client kickoff conversations. - Coordinate with fulfillment, creative, SEO, listings, video, vendor, and operations teams as needed. - Support salesperson in updating Salesforce.com. - Support salesperson with meeting preparation, proposal creation, contract distribution, and gathering marketing materials as needed. - Perform general administrative duties as required. Benefits - Unparalleled digital and marketing training for continuous learning - Intensive 2-3 week onboarding for new hires - Outstanding Benefit options including: Comprehensive Health, Dental, Vision, HSA, FSA, Life Insurance, Pet Insurance, 401K and more. - Generous MTO Time off package including Company Paid Holidays - Energized and passionate team with a fun and flexible workplace