isola

Role Description The Account Manager (Junior) is a critical early-career development role designed to build the next generation of commercial talent within Isola. This position focuses on developing foundational sales, technical, and customer-facing capabilities while gaining exposure to the company’s products, markets, and industry dynamics. Working under the guidance of a Senior Account Manager, the role combines structured learning with hands-on experience, including management of a small portfolio of developing customer accounts. The position supports account execution, day-to-day customer engagement, and cross-functional coordination, while progressively building toward greater ownership and commercial responsibility. This role serves as an important link between customers and internal teams, ensuring clear communication, responsiveness, and alignment to customer needs. Over time, the individual is expected to expand their scope, deepen industry knowledge, and transition into broader account ownership as part of a defined career progression. Compensation: €50,000 to €65,000 Qualifications - Bachelor’s Degree (Laurea Triennale) in Business, Engineering, Economics, or a related field required - 0-2 years of experience in sales, account management, or related commercial/technical roles (internships or relevant experience acceptable) - Fluency in Italian and English required - German language skills ideal - Willingness to travel domestically and within Europe (approximately 20–30%) Requirements - Manage a small portfolio of low-complexity or developing customer accounts with guidance from a Senior Account Manager - Support delivery of revenue targets for assigned accounts and contribute to overall regional sales goals - Maintain accurate CRM data, including customer activity, opportunities, and forecasts - Assist in preparing quotes, tracking orders, and supporting basic commercial activities - Act as a day-to-day contact for assigned customers on routine topics (orders, status updates, basic inquiries) - Build working relationships with customer contacts and support ongoing account engagement - Develop understanding of customer needs, applications, and business processes - Capture and share customer feedback with internal teams - Work with inside sales, technical service, and supply chain teams to support customer requirements - Coordinate responses to customer inquiries and ensure timely follow-up - Support resolution of routine customer issues related to delivery, quality, or service - Support the introduction of products within assigned accounts through customer follow-up and coordination - Assist in gathering customer input for product development and improvements - Participate in customer discussions related to product usage and applications - Support the execution of account plans developed by Senior Account Managers - Identify basic growth opportunities within assigned accounts and escalate as appropriate - Gain exposure to account planning, pricing, and commercial decision-making processes - Assist with order tracking, demand alignment, and communication of customer requirements - Support coordination of urgent orders and basic forecasting activities - Learn processes related to planning, inventory, and customer supply requirements - Partner with internal teams to ensure timely resolution of customer inquiries and issues - Communicate status updates clearly to customers and internal stakeholders - Escalate more complex issues to senior team members - Participate in customer meetings and internal reviews to build commercial and technical knowledge - Support preparation for customer visits, presentations, and reviews - Follow company policies related to pricing, commercial terms, and customer interactions - Escalate risks or concerns related to customer satisfaction or account performance Company Description

Role Description The Account Manager (Junior) is a critical early-career development role designed to build the next generation of commercial talent within Isola. This position focuses on developing foundational sales, technical, and customer-facing capabilities while gaining exposure to the company’s products, markets, and industry dynamics. Working under the guidance of a Senior Account Manager, the role combines structured learning with hands-on experience, including management of a small portfolio of developing customer accounts. The position supports account execution, day-to-day customer engagement, and cross-functional coordination, while progressively building toward greater ownership and commercial responsibility. This role serves as an important link between customers and internal teams, ensuring clear communication, responsiveness, and alignment to customer needs. Over time, the individual is expected to expand their scope, deepen industry knowledge, and transition into broader account ownership as part of a defined career progression. Qualifications - Bachelor’s Degree (Laurea Triennale) in Business, Engineering, Economics, or a related field required - 0-2 years of experience in sales, account management, or related commercial/technical roles (internships or relevant experience acceptable) - Fluency in Italian and English required - German language skills ideal - Willingness to travel domestically and within Europe (approximately 20–30%) Requirements - Manage a small portfolio of low-complexity or developing customer accounts with guidance from a Senior Account Manager - Support delivery of revenue targets for assigned accounts and contribute to overall regional sales goals - Maintain accurate CRM data, including customer activity, opportunities, and forecasts - Assist in preparing quotes, tracking orders, and supporting basic commercial activities - Act as a day-to-day contact for assigned customers on routine topics (orders, status updates, basic inquiries) - Build working relationships with customer contacts and support ongoing account engagement - Develop understanding of customer needs, applications, and business processes - Capture and share customer feedback with internal teams - Work with inside sales, technical service, and supply chain teams to support customer requirements - Coordinate responses to customer inquiries and ensure timely follow-up - Support resolution of routine customer issues related to delivery, quality, or service - Support the introduction of products within assigned accounts through customer follow-up and coordination - Assist in gathering customer input for product development and improvements - Participate in customer discussions related to product usage and applications - Support the execution of account plans developed by Senior Account Managers - Identify basic growth opportunities within assigned accounts and escalate as appropriate - Gain exposure to account planning, pricing, and commercial decision-making processes - Assist with order tracking, demand alignment, and communication of customer requirements - Support coordination of urgent orders and basic forecasting activities - Learn processes related to planning, inventory, and customer supply requirements - Partner with internal teams to ensure timely resolution of customer inquiries and issues - Communicate status updates clearly to customers and internal stakeholders - Escalate more complex issues to senior team members - Participate in customer meetings and internal reviews to build commercial and technical knowledge - Support preparation for customer visits, presentations, and reviews - Follow company policies related to pricing, commercial terms, and customer interactions - Escalate risks or concerns related to customer satisfaction or account performance Company Description

Regional Sales Manager – PCB Laminate (Southern Europe) Location: Italy (preferred) Isola, an industry leader in global materials sciences whose mission is to improve life by enabling innovation in electronic products, is hiring a Regional Sales Manager for Southern Europe. The Regional Sales Manager – Southern Europe is a disciplined individual contributor responsible for driving new revenue growth and customer diversification across Italy and Southern Europe. This role is focused on hunting and new business development, targeting PCB manufacturers, EMS providers, and OEMs to expand Isola’s presence in high-performance laminate materials. You will be responsible for building a robust pipeline from the ground up, engaging technical and commercial stakeholders, and driving opportunities from initial prospecting through qualification, PNI, and commercial closure. While the role requires strong technical engagement, this is not a strategic planning or account maintenance role — it is a front-line, execution-focused sales role centered on customer acquisition and pipeline creation. You will work independently across the region while collaborating with Technical Services, Operations, and EMEA sales teams to ensure successful customer onboarding and qualifications. Territories: Italy, Spain, Portugal, Turkey, Greece, Hungary, Slovenia, Croatia, Serbia, Macedonia, Tunisia KEY RESPONSIBILITIES: New Business Development & Pipeline Creation • Identify, target, and qualify new customers across PCB fabricators, EMS providers, and OEMs in Southern Europe. • Drive high-intensity prospecting activity, including cold outreach, site visits, trade shows, and industry networking. • Build and manage a structured, high-quality sales pipeline from initial engagement through qualification and closure. • Focus on high-value opportunities and emerging applications aligned with Isola’s product portfolio. • Reduce reliance on large accounts by developing new revenue streams. Technical Sales & Customer Engagement • Engage with Technical Services, R&D, and procurement teams to drive material selection and qualification. • Translate customer technical needs and industry trends into actionable commercial opportunities. • Support new product introductions (PNI) and material qualifications within target accounts. • Educate customers on high-performance laminate solutions, including high-frequency, thermal, and reliability applications. Commercial Execution & Deal Closure • Lead pricing discussions and negotiate commercial agreements within defined authority. • Drive opportunities through long qualification cycles typical of PCB and CCL materials. • Ensure disciplined progression of opportunities through defined sales stages. Pipeline Management & Forecasting. • Maintain accurate CRM data, including opportunity stages, probability, and timelines. • Provide reliable sales forecasts and pipeline visibility to leadership. • Use data and market feedback to continuously refine prospecting and targeting strategy. QUALIFICATIONS & EXPERIENCE • Technical degree in Electronics, Chemical Engineering, Materials Science, or a related discipline. • Demonstrated success in new business development/hunting roles; B2B technical sales, ideally in PCB materials, electronic components, or industrial laminates. • Strong understanding of OEM procurement cycles, PCB manufacturing processes, and material qualification protocols. • 3–7 years of B2B sales experience in CCL, PCB materials, electronic components, EMS, or adjacent industries. • Ability to build and execute a strategic sales plan, with experience managing multi-million-dollar sales pipelines. • Deep knowledge of industry trends and technology roadmaps, particularly in automotive, aerospace, telecommunications, and industrial electronics. • Fluent in Italian and English; additional Spanish, French, or German fluency is a plus. • Willingness to travel extensively across assigned territories to engage customers and attend industry events. • Strong commercial negotiation skills, with the ability to structure deals that drive customer value and business profitability