Founded in 2019 and headquartered in Bellevue, Washington, Archera specializes in de-risking cloud purchasing and cost management, offering solutions that bring flexibility, contro
Technical Account Manager
Location
United States
Posted
6 days ago
Salary
0
Seniority
Lead
Job Description
Technical Account Manager
Archera
Role Description Archera is looking for a Technical Account Manager with deep Microsoft Azure expertise to serve as a trusted cloud optimization advisor to our customers. You'll own the post-sales technical relationship, helping customers maximize the value of their insured cloud commitments through proactive FinOps guidance and optimization strategy, with a primary focus on Azure environments and exposure to AWS and GCP. This is a fully remote role based in the United States. Key Responsibilities - Own the post-sales technical relationship as each customer's primary advisor, with a focus on Microsoft Azure environments. - Develop trusted relationships with technical and business stakeholders, and understand each customer's cloud architecture, financial objectives, and operational priorities. - Monitor Azure commitment coverage and utilization, delivering proactive optimization recommendations that maximize savings and minimize commitment risk. - Advise customers on Azure commitment strategy and sizing, FinOps maturity, and cloud governance. - Translate cloud consumption data into executive-level business insights. - Lead Quarterly Business Reviews, presenting utilization trends, realized savings, and optimization opportunities to finance, engineering, and infrastructure teams. - Partner with Account Executives to identify expansion opportunities and additional insured commitments as customer environments grow. - Collaborate with Product, Engineering, and Support to resolve customer challenges and channel feedback for future product roadmap decisions. Qualifications - 4+ years in Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a similar customer-facing technical role. - Hands-on experience with Microsoft Azure. - Azure certifications. - Strong understanding of cloud infrastructure and cloud economics. - Familiarity with FinOps principles and cloud cost optimization. - Experience with cloud commitment programs such as Azure Reservations, Savings Plans, or MACC. - Experience presenting to executive stakeholders. - Ability to translate technical concepts into business outcomes. - Excellent written and verbal communication skills. - Bachelor's degree. Nice to Have - FinOps Certified Practitioner or equivalent experience. Benefits - Competitive salary and equity package. - Comprehensive medical, dental, and vision coverage. - 401(k) plan. - Flexible PTO policy. - Remote-first culture. - Opportunity to shape and scale a category-defining FinTech platform.
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