Role Description - Automation of routine tasks through ServiceNow including design, creation and administration of key components such as: - Forms - Workflows - Catalog Items - Metrics - Service Level Agreements - Reports - Dashboards - Complete job responsibilities utilizing predefined release and change management processes - Contribute to continuous improvement of processes, standards, policies, working methods, and tools - Deliver a positive and value-added experience to clients in every interaction - Load, transform and maintain data interfaces between ServiceNow and other systems - Monitor logs, performance and overall health of ServiceNow instances - On-time, on-budget delivery of responsibilities (PM) - Other duties as assigned - Provide guidance and training of system usage to clients and end users - Relentless pursuit of quality and complete adherence to coding and quality standards - Remain abreast of industry technical trends and new development to maintain current skills and remain current with industry standards (continuous learning) - Respond to and address client issues and inquiries in a timely fashion - Write and maintain up-to-date documentation related to the application administration and configuration Qualifications - Experience (2-4 years) supporting web based applications - Knowledge of cloud computing concepts and Software as a Service (SaaS) architecture - Knowledge of IT service management and the ITIL service operations and transition processes - Knowledge of relational databases - Preferred: Experience Implementing and maintaining IT Service Management (ITSM) Tools - Preferred: Experience with web UI development technologies that include HTML5, CSS3, and AJAX - Preferred: Experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas - Preferred: Knowledge of Agile/Scrum methodology Company Description

Role Description We are seeking an experienced ServiceNow Engineer to build and maintain solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications. The role focuses on hands-on configuration and development — including workflows, Flow Designer, scripting, integrations, UI customization, and platform extensions — while applying best practices that keep the platform clean, upgrade-safe, and performant. The ideal candidate has shipped meaningful ServiceNow work in production, balances declarative and programmatic approaches thoughtfully, and writes maintainable code that survives upgrades and team turnover. Key Responsibilities - Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications. - Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate. - Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions). - Develop scoped applications that follow platform best practices and avoid global-scope pollution. - Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers. - Develop catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure each request is routed, approved, and executed reliably end-to-end. - Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS. - Develop and maintain CMDB integrations, identification rules, and data quality improvements. - Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and make informed decisions. - Participate in design reviews, contribute to platform standards, and document technical decisions. - Support upgrades, regression testing, and remediation of customizations across releases. - Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic root-cause analysis and contributing durable fixes back to the platform. - Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions. - Stay current with ServiceNow releases, new features, and emerging best practices. Qualifications - Bachelor’s degree in Computer Science, Information Systems, or a related field. - Five or more years of hands-on ServiceNow development experience. - Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow. - Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies. - Experience with Flow Designer and IntegrationHub. - Hands-on integration experience using REST, SOAP, and MID Servers. - Strong understanding of the ServiceNow data model and CMDB concepts. - Experience with Service Portal widget development. - ServiceNow Certified System Administrator (CSA) credential. - Strong troubleshooting and analytical skills. Preferred Qualifications - ServiceNow Certified Application Developer (CAD). - Certified Implementation Specialist credentials (ITSM, HR, CSM, ITOM). - Experience with Now Assist or GenAI Controller. - Familiarity with App Engine Studio. - Exposure to multi-instance ServiceNow environments. How to Apply Would you like to know more about this opportunity? For immediate consideration, please send your resume to [email protected] or contact us at (908) 698-4899. Learn more about Bright Vision Technologies at www.bvteck.com . Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

Role Description Own the opportunity as a ServiceNow Developer Senior and help ensure the mission is never interrupted. At GDIT, we deliver clarity with our cloud solutions and provide meaningful work. Your work will be an important part of transforming our clients for the modern age and helping them face any obstacle. As a ServiceNow Developer Senior , you will help ensure today is safe and tomorrow is smarter. Our work depends on a ServiceNow Developer Senior joining our team to support integration and development improvements to our ServiceNow platform, including: - Broadening its impact through module expansion - Platform integration - Automation The ServiceNow Developer Senior will be an important part of the configuration, development, support, and maintenance of our ServiceNow implementation; they will also work with external development partners and key stakeholders to develop enterprise business solutions for our customers that leverage ITIL processes and best practices. This role offers an exciting opportunity to engage in challenging, high-impact work while also growing and developing your career in an environment that focuses on people first and foremost. Qualifications - Technical Training, Certification(s) or Degree - 3+ years of related experience Requirements - Proficiency developing and deploying integrations with ServiceNow and external systems - Experience installing and configuring MID Server environments - Experience configuring and optimizing ServiceNow SAM Pro, software licensing models, and software entitlements - Experience designing and building Service Catalog items and functionality - Strong programming proficiency in JavaScript, Glide API, and web services (REST/SOAP) - Solid understanding of CMDB and ITIL processes - Strong understanding of SDLC best practices and experience gathering requirements within an Agile/Scrum framework - Effective communication skills for interacting with customers and stakeholders at all levels - Ability to explain and present complex concepts to a diverse audience with varying levels of technical knowledge - Strong analytical and problem-solving skills - Attention to detail; a high bar for quality results - Ability to juggle multiple tasks in parallel with an awareness for evolving prioritization Benefits - Comprehensive benefits and wellness packages - 401K with company match - Competitive pay and paid time off - Full-flex work week to own your priorities at work and at home - Award-winning culture of innovation and a military-friendly workplace Company Description We are GDIT. A global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. - We operate across 50 countries worldwide - Offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber, and application development - Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology

• Map and distribute tasks to the team following ServiceNow best practices. • Build solutions using modules such as ITSM, ITOM, HRSD, CSM, and others. • Plan and architect sprints based on user stories (using Scrum methodology). • Monitor and support the team in implementing solutions on the ServiceNow platform. • Develop and automate business processes and services on the ServiceNow platform. • Develop APIs using RESTful principles for integration with other services. • Work on projects using agile methodologies (Scrum/Kanban). • Assist in resolving technical issues and driving continuous improvement of delivered solutions. • Collaborate with multidisciplinary teams (functional, business, and architecture).