Pathways Vermont's mission is to end homelessness in Vermont and provide innovative mental health alternatives.
Coordinated Specialty Care Implementation Manager
Location
Vermont
Posted
1 day ago
Salary
$60K - $70K / year
Seniority
Senior
Job Description
Coordinated Specialty Care Implementation Manager
Pathways Vermont
• Coordinate the development of an implementation-ready program model for a Coordinated Specialty Care (CSC) program in Vermont in consultation with content experts, service providers, individuals who have experienced psychosis and their families, and other stakeholders as a first phase toward statewide implementation. • Coordinate the development of operational supports for program delivery, including program policies and procedures, incoming and outgoing referral processes, admission criteria, discharge protocols, job descriptions, and advisory board structures • Coordinate stakeholder engagement activities and support the implementation and development of a stakeholder engagement and advisory board plan • Recruit and convene stakeholders, including national content experts, individuals who have experienced psychosis and their families, and others as necessary for advisement and input into program implementation • Support engagement of community leaders and organizations to promote and support the implementation of a future CSC team • Engage community partners and establish necessary partnerships for program implementation including the exploration of MOUs or subrecipient agreements • Work with Pathways Vermont Training Institute, content experts, and existing national models to develop a comprehensive Coordinated Speciality Care Training Curriculum that incorporates best practice requirements • Prepare and deliver outreach and educational materials and engage referral partners • Participate in messaging that aligns with values and best practices and provides opportunities for community education and participation • Coordinate the development and successful execution of all contract deliverables including: Prepare an implementation plan report describing the proposed service delivery model, staffing structure, governance, recommended pilot site, referral pathways, and incorporation of stakeholder feedback into the final model • Prepare an implementation plan blueprint to the state that describes the operational approach for launching a single-site CSC pilot team • Prepare a Coordinated Specialty Care training plan and curriculum • Prepare a policies and procedures manual for Coordinated Specialty Care teams • In coordination with Pathways leadership, ensure the preparation and completion of a financing and billing recommendations report to the state • In coordination with Pathways leadership, deliver above materials to the state in full and on time • Develop and maintain project timelines and work plans • Track milestones, deliverables and contract requirements • Coordinate meetings, agendas, and follow ups • Monitor project risks and escalate issues to agency leadership • Coordinate project consultants, stakeholders, and subject matter experts • Coordinate internal communication related to CSC project • Other Duties as assigned • Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.
Job Requirements
- At least 3 years project management and/or program implementation experience
- Background in administration, database management, computer programs (including Microsoft Office Suite, Google Apps, Electronic Medical Records, Internet browsers, etc.)
- Must be able to work in a fast paced environment as well as possess strong problem solving skills, work ethic and computer proficiency
- Must be able to work flexible hours
- Driver’s license, registration, insurance and vehicle required
- Out of state travel for the purposes of evaluating CSC programs may be occasionally required
- Excellent verbal and written communication
- Must be comfortable with rapid growth and thinking out of the box
- Commitment to Pathways mission
- Excellent interpersonal skills - the ability to network with area service providers, funders, and community stakeholders.
- Excellent organizational skills including project management experience
- Ability to speak to a large audience
- Personal qualities of integrity, credibility, and commitment to the mission
- Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations
- Personal experience of mental health challenges including extreme state experiences will be considered an asset
Benefits
- Medical, dental and vision insurance
- Long Term Disability/Life Insurance
- Paid Time Off (accrual of 210 hours per year to start)
- 9 Paid Holidays Annually
- 403(b) Retirement Savings Plan
- Employee Assistance Program
- Longevity Recognition Rewards
- Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support
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