Pathways Vermont

• Coordinate the development of an implementation-ready program model for a Coordinated Specialty Care (CSC) program in Vermont in consultation with content experts, service providers, individuals who have experienced psychosis and their families, and other stakeholders as a first phase toward statewide implementation. • Coordinate the development of operational supports for program delivery, including program policies and procedures, incoming and outgoing referral processes, admission criteria, discharge protocols, job descriptions, and advisory board structures • Coordinate stakeholder engagement activities and support the implementation and development of a stakeholder engagement and advisory board plan • Recruit and convene stakeholders, including national content experts, individuals who have experienced psychosis and their families, and others as necessary for advisement and input into program implementation • Support engagement of community leaders and organizations to promote and support the implementation of a future CSC team • Engage community partners and establish necessary partnerships for program implementation including the exploration of MOUs or subrecipient agreements • Work with Pathways Vermont Training Institute, content experts, and existing national models to develop a comprehensive Coordinated Speciality Care Training Curriculum that incorporates best practice requirements • Prepare and deliver outreach and educational materials and engage referral partners • Participate in messaging that aligns with values and best practices and provides opportunities for community education and participation • Coordinate the development and successful execution of all contract deliverables including: Prepare an implementation plan report describing the proposed service delivery model, staffing structure, governance, recommended pilot site, referral pathways, and incorporation of stakeholder feedback into the final model • Prepare an implementation plan blueprint to the state that describes the operational approach for launching a single-site CSC pilot team • Prepare a Coordinated Specialty Care training plan and curriculum • Prepare a policies and procedures manual for Coordinated Specialty Care teams • In coordination with Pathways leadership, ensure the preparation and completion of a financing and billing recommendations report to the state • In coordination with Pathways leadership, deliver above materials to the state in full and on time • Develop and maintain project timelines and work plans • Track milestones, deliverables and contract requirements • Coordinate meetings, agendas, and follow ups • Monitor project risks and escalate issues to agency leadership • Coordinate project consultants, stakeholders, and subject matter experts • Coordinate internal communication related to CSC project • Other Duties as assigned • Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.

Role Description The Data and Reporting Specialist is a key member of Pathways’ administrative team, responsible for supporting data collection, analysis, reporting, and quality assurance and improvement across all programs. This position requires a self-driven, meticulous, and detail-oriented professional who can balance technical accuracy with strategic insight. The specialist will collaborate closely with the Administrative Director to monitor and optimize program performance, ensure appropriate fund utilization, prepare thorough grant reports, track outcomes, and develop efficient data systems and processes. The position is supervised by the Administrative Director. - Support data management systems to ensure accuracy, consistency, and compliance with funding and regulatory requirements. - Compile and analyze program data to inform decision-making, improve performance, and demonstrate outcomes. - Prepare regular and ad-hoc reports for internal use, funders, and partners. - Support program staff in maintaining data integrity and understanding reporting requirements. - Lead or assist in quality assurance and improvement activities, including developing tools and processes to monitor progress toward goals. - Collaborate with the Administrative Director and program leadership to identify trends, enhance systems, and optimize program effectiveness. - Support teams statewide to learn, access, and utilize Pathways platforms and systems. - Other duties as assigned. Qualifications - Bachelor’s degree in data management, social sciences, public administration, or a related field; equivalent experience will be considered. - Experience in data analysis, reporting, grants management, or program evaluation (experience in a nonprofit or human services setting preferred). - Strong proficiency with data management tools and software (e.g., Excel, Google Sheets, HMIS, or similar databases). - Excellent analytical, organizational, and problem-solving skills with strong attention to detail. - Demonstrated ability to synthesize data into clear, actionable insights and reports. - Strong written and verbal communication skills. - Ability to work both independently and collaboratively in a fast-paced, mission-driven environment. - Ability to maintain strict confidentiality. Requirements - Almost constant operation of a computer and other office machinery. - Regular, repetitive movement of hands and fingers including substantial movements of wrists, hands and fingers for typing and/or writing, grasping paperwork, using technology equipment and other tasks. - Frequent talking and participation in exchanging ideas through spoken word as well as ability to hear and receive detailed information through oral communication. - Mostly sedentary work in a seated position. - Occasional standing, walking, stooping, kneeling or crouching, reaching with hands and arms and light lifting. - Rarely lifting and carrying 20-30 pounds for participating in community events. - Frequent utilization of close visual acuity and reading from a computer screen, must be able to read information captured in type and free hand form. Benefits - Medical, dental and vision insurance. - Long Term Disability/Life Insurance. - Paid Time Off (accrual of 210 hours per year to start). - 9 Paid Holidays Annually. - 403(b) Retirement Savings Plan. - Employee Assistance Program. - Longevity Recognition Rewards. - Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support.