Role Description Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you! At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other. Responsibilities - User Support: - Tickets, access issues, troubleshooting involving Copilot related tickets such as prompt issues, access problems, unexpected responses - Permission and data access restriction - Users reported issues logged into the different account/tenant - Policy restrictions issues reported - M365 Copilot apps missing (Teams, Outlook, Word, Excel, PowerPoint) - Issues in prompt in Copilot dialog box - It's not responding or taking too long - Access Issues - Unable to access copilot chat in Teams - Access Issues - Unable to access copilot chat in Outlook - Access Issues - Unable to access Copilot web - Access Issues - Copilot.microsoft.com page is not loading in the browser (Microsoft Edge, Chrome, Safari, Opera, Firefox) - Product bugs identified in any of M365 Apps - Unable to access files/data from SharePoint though have access - Work with channel partner (Microsoft) for product bugs, workarounds, etc. - Maintain Copilot known issues trackers and update regularly - Maintain FAQs on adoption general information, features updates, etc. - Copilot works on home internet, but fails to connect in corporate network - Copilot is missing only for a subset of devices – Channel/old builds/Update rings - Copilot works for the first time then fails after logoff – VDI issues - Copilot side panel is blank in web view. Endpoint security controls blocking web experiences - Teams Copilot (Meeting/Chat/Channels) – Issues due to transcription dependencies, permissions - Copilot missing in Teams only – Teams policy blockage - Copilot slow or errors on large workbooks/datasets – Workbook size, model, etc. - Works in user mailbox, but fails in shared/delegated mailbox - Copilot references wrong sections/slides, stale templates - Stale templates/duplicates – version control - Identity & Licensing - License assignment, role-based access - Assign/revoke Copilot licenses - Monitor license utilization/consumption/Unused license - Support onboarding/offboarding scenarios, Validate the Entra ID role, group membership, etc. - Enablement: - Provide prompt coaching - Best practices - Check for the issues raised for not getting the desired output for the prompts - Copilot use cases - Newly identified - Support Champions with the new features & development in the adoption - Support for the Power Users - Record the user-experience and feedback at regular intervals - Address any adoption blockers identified - Knowledge Management: - Update the internal Copilot knowledge base - Frequently asked questions (FAQs) - Capture known issues with docs - Training content, Governance updates, etc. Qualifications - Bachelor’s degree in Computer Science or related field - Experience in a 24x7 managed services hosted service company, or Network Operations Center environment - Experience with ITIL processes and associated ITSM systems and service portals for Incident and Change Management - 1-3 years of experience supporting M365 environments in a Managed Service Provider (MSP) environment - Experience with M365 Copilot - Experience with M365 Prompt Engineering - Experience with M365 Administration - Hands-on administration of: - Microsoft Intune - Microsoft Entra ID (Azure AD) - Exchange Online - Microsoft Defender - Microsoft 365 enterprise environments across multiple clients or tenants - Hands-on experience with: - Microsoft Intune - Endpoint Configuration Manager (MECM) - Microsoft Entra ID (Azure AD) - Exchange Online - Exchange Online Protection (EOP) - Microsoft Defender - Microsoft Teams - SharePoint Online - OneDrive for Business - Power Apps, including MDM, MAM, Conditional Access, MFA, and Privileged Identity Management (PIM) - Experience with Azure native services (e.g. Policy, Cost Management, Active Directory, Lighthouse, Monitor/Log Analytics, Microsoft Defender for Cloud) - Understanding of system admin concepts - Understanding of network concepts and principles and experience in managing and troubleshooting network devices and connectivity - Operational knowledge of scripting languages such as PowerShell and Kusto-Query Language (KQL) - Experience with Azure-based deployments and migrations or other cloud platforms is a plus - Possessing Microsoft Certifications highly preferred - Strong verbal and written communication skills - A passion for problem solving and learning new technologies - Client relationship skills and experience managing vendors - Ability to work in a fast-paced, rapidly changing environment - Strong desire for personal development and learning - Strong analytical, troubleshooting, documentation, communication, and problem-solving skills with excellent attention to detail Benefits - Full-time employment - 📌 Remote in Philippines Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At this time, we cannot sponsor applicants for work visas.

Role Description GovCIO is seeking a highly skilled Subcontracts Administrator to perform and manage cradle‑to‑grave subcontract administration activities for a broad range of federal programs. This role requires strong knowledge of FAR/DFARS, CPSR-compliant processes, subcontract formation, modification management, vendor oversight, and ongoing subcontract compliance. The Subcontracts Administrator III is responsible for independently executing complex procurement actions, supporting program teams, and maintaining audit‑ready documentation consistent with GovCIO’s procurement standards. This position will be fully remote within the United States. Responsibilities - Subcontract Formation & Negotiation - Develop, negotiate, and administer subcontract agreements, modifications, and task orders. - Review and incorporate necessary representations and certifications, verifying accuracy and completeness. - Conduct SAM.gov checks, vendor diligence, and subcontractor compliance reviews as part of award and modification workflows. - Cradle‑to‑Grave Subcontract Administration - Maintain comprehensive subcontract files, ensuring all executed documents, PRs, POs, change orders, options, rates, funding actions, and compliance artifacts are properly archived. - Ensure subcontract terms are clearly communicated and flowed down to appropriate stakeholders. - Manage subcontract performance periods, incremental funding actions, rate adjustments, and other modifications. - Support subcontractor onboarding and coordinate closely with program managers to monitor subcontractor performance and deliverables. - Compliance, Risk & Audit Readiness - Ensure all subcontract actions meet CPSR requirements, including documentation completeness, pricing support, competition justification, and regulatory compliance. - Confirm federal requirements such as debarment verification, anti‑influence certifications, and vendor rating checks are completed and included. - Monitor adherence to subcontract reporting, insurance certifications, security requirements, and ITAR/DPAS obligations where applicable. - Cross‑Functional Collaboration - Partner with Contracts, Pricing, FP&A, and Program Teams to support proposals, funding actions, and subcontractor data calls. - Serve as a point of contact for subcontractor inquiries, coordinating communications to ensure alignment with technical, financial, and contractual requirements. - Provide guidance to junior subcontract administrators and assist in resolving compliance or processing issues. - Modification Processing - Prepare, process, and finalize subcontract modifications including incremental funding, period-of-performance extensions, rate changes, labor category updates, and administrative adjustments. - Ensure modifications are fully documented, aligned with Delegation of Authority (DOA) thresholds, and properly routed for approvals. Qualifications - Bachelors Degree and 5–8+ years of experience in federal subcontract administration - Strong working knowledge of FAR, DFARS, CPSR standards, and federal procurement requirements - Experience administering CPFF, T&M, FFP, IDIQ, and other subcontract types - Proficiency with Costpoint and other procurement systems - Demonstrated ability to analyze complex subcontract requirements and ensure compliance - Strong communication skills and ability to collaborate with cross‑functional teams - Ability to manage multiple subcontract actions in a fast‑paced environment Requirements - Experience supporting VA, DHS, other agencies, or other federal customers - Experience preparing procurement summaries, justification documentation, and compliance checklists - Familiarity with service subcontracting - Advanced knowledge of CPSR audit criteria and best practices Posted Salary Range USD $80,000.00 - USD $110,000.00 /Yr.

Role Description GovCIO is seeking an experienced Senior Contracts Administrator to support full cradle‑to‑grave contract administration across a diverse federal portfolio. This senior‑level position is responsible for independently negotiating complex contractual terms, managing compliance requirements, supporting proposal development, overseeing contract modifications, and serving as a key advisor to program leadership. The role requires mastery‑level proficiency across all contract administration functions outlined in GovCIO’s Contracts Roles and Responsibilities framework. This position is fully remote within the United States. Responsibilities - Contract Negotiation & Compliance - Negotiate both routine and complex contract terms (e.g., IP, Indemnity, Limitation of Liability, Warranty) to ensure alignment with GovCIO interests. - Interpret federal regulations (FAR, DFARS, VAARS, agency supplements) and ensure compliance across all assigned contracts. - Determine and apply contract flowdowns appropriately. - Coordinate contract kickoffs and ensure proper setup in GovCIO’s systems. - Contract Administration - Maintain full cradle‑to‑grave responsibility for assigned contracts, including file maintenance, briefings, modifications, deliverable tracking, and closeout. - Serve as the primary contract interface with government Contracting Officers and GovCIO program management. - Lead contractual change management activities, including ROMs, task order proposals, DOA routing, and contractual communications. - Respond to audit requests, data calls, compliance inquiries, and contractual issues. - Proposal & Acquisition Support - Lead proposal support efforts including RFP compliance matrices, risk registers, assumptions, small business subcontracting plans, business volume narratives, and OCI documentation. - Provide formal review of cost/price narratives in partnership with Pricing. - Oversee submission of RFP questions, proposal file maintenance, and acknowledgment of receipt. - Leadership & Mentorship - Provide guidance, training, and mentorship to junior team members. - Research complex regulatory topics and support compliance strategy. - Collaborate with cross‑functional teams (Legal, FP&A, Operations) to ensure contractual integrity and risk management. Qualifications - Bachelor's with 8+ yrs exp (or commensurate experience) - 7–10+ years of federal contract administration experience - Expert‑level knowledge of FAR/DFARS, federal procurement requirements, contract types (FFP, T&M, CPFF, IDIQ), and government acquisition processes - Proven experience negotiating complex contractual terms and managing high‑value agreements - Strong analytical, communication, and problem‑solving skills - Experience supporting proposals and leading contractual strategy - Ability to work independently and manage a diverse, high‑volume contract portfolio - Other duties as assigned Preferred Skills and Experience - Experience supporting VA, DHS, or other agency contracts - Prior experience conducting OCI analyses and developing mitigation plans - Costpoint experience (Contracts Module) - Advanced understanding of Small Business subcontracting requirements - Prior leadership or mentoring experience within a contract's organization Posted Salary Range USD $110,000.00 - USD $125,000.00 /Yr.

• Work with students and professionals pursuing careers in government and public service • Teach core skills in public service, policy analysis, government relations, nonprofit management, and volunteer management • Help students build capabilities through consistent, practical skill building • Support career side of the journey, including resume review, interview prep, salary negotiation, and networking strategy