• The Key Account Manager - India is responsible for driving strategic account growth and strengthening partnerships with key players across the data center ecosystem, including hyperscalers, colocation providers, server OEMs, cloud service providers, and channel partners. • Act as the primary commercial contact for assigned accounts, identifying growth opportunities, expanding market presence, increasing customer value, and delivering revenue targets. • Develop and execute regional account strategies aligned with CoolIT's growth objectives. • Build and maintain executive-level relationships with strategic customers and partners across EMEAI. • Drive pipeline development, forecasting accuracy, and revenue attainment. • Collaborate with channel partners and OEMs to develop joint go-to-market initiatives.

• Achieve Fiscal Year Financials by directing and delivering key financial metrics versus Plan within aligned trade spend plan • Account Plan management, contributing to both current year and long-range plan forecasts • Ability to operate in ever changing customer/competitive landscape & able to adjust strategy ongoing to hit KPI’s • Work with the Senior Director of Club Channel to create long term, thought leadership visions for customer accounts • Achieve new item, assortment, pricing, and merchandising objectives set forth for specific customer objectives • Manage the forecast, in partnership with the Business Analytics Team • Build relationships with each regional Buying Office, creating long-term partnership & strategic synergies • Extremely detail oriented in day to day fulfillment/PO management; ensuring product arrives to correct facilities on time • Build yearly rotational strategy for customer/region that hits on all of Chomps LRP goals • Strong data acumen, to build best in class selling materials to influence Buying decisions in the Club Channel • Effectively engage and leverage cross functional resources to exceed/achieve business objectives • Coordinate sales/review/innovation presentations at customers leveraging cross-functional support to enable team selling approach

• Build annual retail and net sales plans for assigned accounts • Oversee operational backend to bring plans to life • Monitor the end-to-end purchase order lifecycle • Collaborate with internal partners to create performance goals • Track order fulfillment and resolve operational inquiries

• Achieving budgeted quotas for recurring revenue retention within our background screening client base. • Leading the Customer Success function and team, building strong partnerships across Product, Compliance, Operations, and Sales to deliver on all Customer Success programs. • Driving continuous improvement of the renewal, add-on sales, and services engagement process. • Setting goals that minimize attrition while maximizing ROI and alignment to company goals. • Ensuring client feedback is communicated and leveraged throughout the organization. • Integrating the Customer Success teams of acquired screening companies. • Serving as the executive escalation point for critical accounts. • Collaborating with operational teams to develop product retention analytics reports to inform leadership decision-making.