Role Description The Insurance Verification Specialist will verify patient information and confirm all insurance payer plans present on the account are up to date. If no insurance is present on the account, will research EPIC history for recent visit payer information. Will utilize contact with physician practice or patient to obtain form of coverage as needed. Escalates for approval as appropriate to avoid patient delays in service. Specialist responds to questions from patients, clerical staff, and insurance companies professionally. Updates account and maintains accuracy and confidentiality. Maintains established productivity benchmarks and meets goals in a fast-paced environment. Other duties as assigned. Core Responsibilities and Essential Functions - Budget/Financial - Attempts to collect the estimated self-pay balance of all inpatient, outpatient, and ER accounts, at the earliest possible collection control point. - Monitors in-house accounts and attempts to make financial arrangements with guarantors for payment of their self-pay balances in full and prior to discharge. - Completes financial evaluation forms to document guarantors' income, expenses, assets, and liabilities. - Identifies patients without adequate insurance coverage and makes personal contact with patient or guarantor to determine ability to pay non-covered charges and potential eligibility for financial assistance programs (namely Medicaid). - Maintains a list of health care financial assistance programs and the eligibility requirements for each program. - Works efficiently and accurately within designated time frames to ensure continuity of information and cash flow. - Contacts scheduled patients at home to obtain pre-admission information, explain financial policies, estimate self-pay balances, and obtain a promise to pay on or before admission/registration. - Interviews all inpatients and select (self-pay) outpatients at time of registration, or at least within 24 hours of admission, to verify complete insurance and financial information, explain financial policies, and collect the estimated self-pay balance. - Documents concise and understandable notes regarding all self-pay account collection activity and each patient or guarantor interaction. - Coordinates financial counseling activities with Admitting, Outpatient Registration, Emergency Registration, Utilization Review, Nursing, Social Services, and Patient Financial Services. - Verifies insurance coverage and benefits. - Exceeds monthly quota on a consistent basis and formally reports results of self-pay collection activity to direct supervisor. - Responsible for completion of appropriate error/issues in Work Queues. - Identifies and resolves Payor Denials as indicated. - General - Observes work hours and provides proper notice of absences, tardies, and work schedule changes. - Attends select departmental meetings at the request of WHS Management. - Completes monthly, quarterly, and annual mandatory training as required. - Performs other duties as assigned. - PAS II Team members serve as preceptors and mentors and must maintain a QA audit registration accuracy rate or higher in the past 12 months. - Maintain minimum productivity requirements. - Has no corrective disciplinary action during the past twelve (12) months. - Willing and able to function as a preceptor in the orientation of new patient access personnel and students. - Maintain required certifications by obtaining necessary CEUs and submitting timely to certifying board. - Quality/Safety - Prior to a patient's first visit, verify insurance coverage and benefits including co-payments and deductibles and OOP Max. - Verify insurance coverage and benefits on a daily basis through Recipient Eligibility Verifications Systems and various payor websites and/or via telephone. - Assist in Prior Authorizations, verify the accuracy of demographic and payor information, and notify admissions, scheduling, and other related departments regarding concerns and corrections. - Works in conjunction with Prior Authorization specialist to obtain initial and ongoing authorizations for outpatient visits. - Receive Explanation of Benefits and Authorizations and enter into the system as required. - Keep current on new policies and procedures of third-party payors, hospital procedures, and any insurance updates. - Comply with departmental and organizational policies/procedures including but not limited to dress code, telephones, cell phones, and computers. - Maintains courteous and cooperative working relationships with WHS management, patients, physicians, and the public. - Presents a well-groomed and professional image. - Customer Service - Greets all guests with a positive and professional attitude. - Receives patients' valuables for safekeeping in the hospital safe. - Answers incoming phone calls and follows through with requests made. - Maintains courteous and cooperative working relationships with WHS management, patients, physicians, and other professional contacts. - Presents a well-groomed and professional image in coordination with department/hospital dress codes. Qualifications - High School Diploma or GED required; Associates preferred. Requirements - All certifications are required upon hire unless otherwise stated. - CHAA - Cert Healthcare Access Assoc or CPAR - Certified Patient Account Rep or CRCR - Certified Revenue Cycle Rep or CRCR-P - Certified Revenue Cycle Rep - Provisional (90 Days) within 120 Days. - Minimum 1 year experience in healthcare or institutional work setting required. - Computer/data entry experience required. Skills - Ability to communicate with various members of the healthcare team. - Effective communication skills (both written and verbal), attention to detail, self-directed, and a positive attitude are essential. - Effective problem-solving and critical thinking skills. - Working knowledge of patient registration systems and intermediate Microsoft Office Suite preferred. - Epic experience preferred. Benefits Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Insurance Strategy Consulting Director - Commercial Property and Casualty Location: NY-New York Job Description: Insurance Strategy Consulting Director - Commercial Property and Casualty This is a hybrid role with the flexibility to work 3 days in our New York City Office and 2 days from home. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Strategy Advisory group within the Strategy & Technology Group (STG) vertical in New York. Aon STG Strategy Advisory provides consulting services to firms who operate across the insurance landscape, which include many of the most prestigious companies in the Global Property, Casualty, Insurtech, Digital Platforms, and Health and Benefit (re)insurance market. We help our clients to navigate a fast-changing market environment to drive profitable and sustainable growth and business results. We have privileged access to Aon's proprietary data and its global network of (re)insurance industry experts to derive unique and compelling insights into the sources of competitive advantage in our industry. Most importantly we help our clients to turn insights into practical actions and into tangible outcomes. As a Strategy Consulting Director you will: - Lead the full lifecycle of complex client engagements from ideation to project scope definition to project management, delivery and presentation to C-suite - Manage the overall client relationship building credibility and trust - Be responsible for project delivery and managing Associate, Senior Associate and Manager team members within the project team - Be responsible for structuring a client project/problem into phases and questions, hypothesis testing, story building and deliverable production - Lead problem solving sessions with internal/external clients to develop processes, methodologies, and transition strategies that will guide them to the objective future state - Developing storyboard, framework for analysis, and formulating overarching narrative - Lead the identification and communication of recommendations to clients - Oversee the implementation and execution of strategic recommendations - Developing and drafting client proposals, articulating STG's value proposition - Work towards selling client engagements through ongoing relationship, delivery of strategic initiatives and other business development activities - Work in a collaborative environment with clients and colleagues - Challenge the status quo and internal processes to identify opportunities to work more efficiently - Lead by strong example, mentor, coach, and potentially line manage Associates and Senior Associates - Support and lead additional function (talent, data, operations, etc) in support of STG's growth including data management, operations, compliance, etc. How this opportunity is different As a Strategy Consulting Director, you will be in a client-facing role working directly with Client Leaders and Aon Leadership to develop strategies and solutions to help our clients turn insights into practical actions, and into tangible returns. Your role will involve leading consulting teams to deliver business focused initiatives and strategic recommendations for our clients through understanding their objectives, addressing their challenges, developing an understanding of market conditions and issues, and defining strategies that drive growth opportunities and competitive market advantages. In addition to Client delivery, you will be responsible for managing Client relationships and Aon network relationships, coaching, mentoring, and developing the staff, contribute to expanding STG's market presence, and supporting the growth of our organization. Skills and experience that will lead to success - 10 years of work experience in corporate strategy or management consulting (prominent advisory firm experience is preferred) and experience in the P&C insurance industry - Experience leading projects and managing teams of professionals to deliver quality and insightful work to Executive stakeholders - Experienced in business storytelling and formulating strategic narratives - Ability to develop robust and impactful Client & Executive presentations - Excellent written and verbal communication skills - Strong analytical abilities and a track record of business success - Strong attention to detail and a critical eye in overseeing work of more junior team members - Ability to perform well under pressure, on multiple work streams, and with tight deadlines - Fluency in Microsoft Office applications (PowerPoint and Excel) - Willing to travel (typically less than 20%) Education: Bachelor's degree in Business Administration, a related field, or equivalent years of industry experience. MBA Preferred For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance p rogram that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. The salary range for this position (intended for U.S. applicants) is $180,000 to $230,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. #LI-AR1 #LI-HYBRID 2582517

Insurance Verification Specialist (43916) Location: 1650 Republic Pkwy Ste 130, Mesquite, TX 75150 Remote Overview Position Type Full Time Job Shift Day Education Level High School Travel Percentage None Category Customer Service Description Urology Clinics of North Texas, P.A. was formed in 1999 by a merger of the practices of premier urology groups. We strive to provide highly positive medical outcomes, proven advanced technology and pharmaceuticals, deliver care in locations convenient to patients throughout the Dallas, Collin, Rockwall, and Tarrant County areas. The Central Billing Office is seeking to fill the position of Medical Insurance Verification Specialist. This position will be working fully remote, only after completing 8 weeks of training in-office at the CBO in Mesquite, TX. Responsibilities and Duties - Verifies all insurance coverage for upcoming patient appointments - Determines patient's responsibility if applicable electronically and/or by phone - Enters all insurance information clearly and accurately into medical billing system - Obtains referral and or authorization prior to scheduled appointment - Advises patient of their responsibility prior to scheduled appointments Qualifications Qualifications and Skills - High School Diploma - Medical billing experience, preferably in insurance verification - Exceptional communication skills both verbal and written - Proficient mathematical skills - Must be able to multitask - Must be self-motivated - Must be organized and detail-oriented - Must be a team player with a positive attitude Job Type: Full-time

Role Description The Director, Insurance Management is responsible for overseeing teams that manage coverage verification and insurance authorization. This role provides leadership and direction to teams that engage with key stakeholders, including parents and families, speech-language pathologists, and payer representatives, to ensure that the QuickTalker Freestyle is made available to insurance-approved recipients in an efficient and compliant manner. The Director is also accountable for ensuring a high standard of accuracy and for driving continuous process improvement across these teams. In addition, this role supports the development and engagement of leadership-level staff by applying strong listening, learning, and leadership practices to achieve optimal outcomes that appropriately balance customer needs with organizational responsibilities. Qualifications - Strong understanding of healthcare medical policies, insurance processes, and regulatory requirements. - Excellent leadership and team management skills. - Analytical mindset with the ability to interpret and leverage data in executing on business strategy. - Proven cross-functional collaboration with a focus on continuous improvement and best outcomes. - Computer literacy and demonstrated ability to learn and adapt new technology into daily processes. - Ability to work effectively while multi-tasking and under pressure. Requirements - Bachelor’s degree required. - 5+ years of experience in people-leadership roles. - 5+ years’ experience executing decisions in support of strategic philosophies. - 5+ years of experience with focus in workflows and process improvement. - Internal Office Environment – Requires regular sitting or standing at a desk, consistent computer keyboarding and mouse use, and the ability to perform routine office tasks in a professional office setting. - Full-Time, exempt employees work an average of 40 hours per week. Additional hours may be required as necessary. - Fully Remote - onsite presence is not expected/will be minimal. - Occasional (10%) - potential for travel 1-2 times quarterly for onsite visits and trainings. Company Description