• Develop customized solutions using Flows, Apex, Lightning Web Components, and Lightning Design System. • Code, perform unit testing, and build Salesforce applications while ensuring scalability and performance. • Collaborate with cross-functional teams to analyze project objectives and design efficient solutions. • Maintain and optimize existing Salesforce implementations, resolving technical issues and enhancing functionality. • Contribute to the entire software development lifecycle, from requirement gathering to deployment.

• Develop Apex classes, triggers, and asynchronous processes. • Build Lightning Web Components (LWC). • Design and implement REST/SOAP integrations. • Develop reusable and scalable solutions. • Optimize code performance and maintain test coverage. • Support deployments and CI/CD pipelines. • Collaborate with administrators and business stakeholders.

Role Description We are seeking a Salesforce Technical Architect to design and govern enterprise Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Industry Clouds. The role drives the technical strategy of complex, multi-org Salesforce environments, sets standards for security, integration, and customization, and partners with business stakeholders and engineering teams to deliver scalable, maintainable solutions. The ideal candidate has architected Salesforce at enterprise scale, holds strong opinions on declarative versus programmatic trade-offs, and brings deep platform mastery combined with practical architectural judgment. - Define Salesforce technical architecture across Sales, Service, Experience, Marketing, and Industry Cloud implementations. - Lead solution design, technical review boards, and governance for major Salesforce initiatives. - Establish standards for declarative versus programmatic implementation, including Flow, Apex, LWC, and integration patterns. - Architect data models, sharing models, and large-data-volume strategies across complex orgs. - Design integration architectures using MuleSoft, Salesforce Connect, Platform Events, Change Data Capture, and Composite APIs. - Lead org strategy decisions including single-org vs. multi-org, sandbox strategy, and DevOps pipelines. - Define security architecture including profiles, permission sets, roles, sharing rules, and OAuth/SSO patterns. - Drive performance, scalability, and governor-limit management across complex Apex and LWC implementations. - Establish DevOps and release management practices using Salesforce DX, Copado, Gearset, or AutoRABIT. - Partner with business stakeholders to translate complex CRM requirements into pragmatic Salesforce solutions. - Mentor and coach junior and mid-level engineers through code review, design review, pair programming, and structured knowledge sharing, helping the broader team grow in technical maturity and confidence over time. - Produce high-quality architecture artifacts — context diagrams, sequence diagrams, decision records, and reference designs — that capture key technical decisions clearly enough to be understood months or years later. - Coordinate with security, compliance, and audit teams to ensure proper controls. - Stay current with Salesforce roadmap, Einstein/AI features, and platform innovations. Qualifications - Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field. - Eight or more years of Salesforce experience, with significant time in architecture or technical leadership roles. - Deep expertise in Apex, Lightning Web Components, and Flow. - Strong understanding of Salesforce data model, sharing model, and platform limits. - Hands-on experience with complex Salesforce integrations. - Experience designing security models at enterprise scale. - Experience with Salesforce DX and modern DevOps tooling. - Excellent communication and stakeholder management skills. - Salesforce Certified Application Architect or System Architect credentials. - Track record of leading large Salesforce programs end-to-end. Preferred Qualifications - Salesforce Certified Technical Architect (CTA) credential. - Experience with MuleSoft Anypoint Platform. - Familiarity with Industry Clouds such as Financial Services Cloud or Health Cloud. - Exposure to Einstein AI / Agentforce features. - Experience with multi-org consolidation or M&A integrations. How to Apply Would you like to know more about this opportunity? For immediate consideration, please send your resume to [email protected] or contact us at (908) 505-3899. Learn more about Bright Vision Technologies at www.bvteck.com . Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

Role Description We are seeking an experienced and forward-looking Salesforce Technical Lead to help shape the future of Gallagher’s Salesforce platform. This role combines deep technical expertise, hands-on delivery leadership, AI-enabled innovation, and strong business partnership to increase productivity, improve user experience, and drive measurable value from the Salesforce ecosystem. - Develop and maintain a deep understanding of Gallagher’s Salesforce environment and business processes. - Specialized focus on Salesforce Service Cloud, Service Cloud Voice (SCV), Sales Cloud, Genesys Cloud, automation, integrations, analytics, and emerging Salesforce AI capabilities. - Serve as a trusted advisor to business and technology stakeholders by translating business objectives into scalable, secure, and high-performing platform solutions. - Possess strong experience in contact center technologies, CTI integrations, solution architecture, and the ability to identify practical opportunities to leverage AI, automation, and intelligent workflows. This position can be fully remote/virtual/work from home and you can be based anywhere in the US or Canada. Qualifications - 10+ years of IT experience. - 7+ years of progressive experience in the Salesforce ecosystem, with a significant portion in a technical lead or senior developer role in an enterprise-level environment (1500+ users). - 5+ years of working knowledge and proficiency in Apex, SOQL, SOSL. - 3+ years of hands-on experience with Salesforce Service Cloud Voice (SCV), including successful implementation and optimization of SCV in a production environment. - 2+ years of development experience with Lightning Web components (LWC), Aura Components, Visualforce. - Deep understanding and hands-on experience with Salesforce Service Cloud Voice architecture, including telephony integration (Genesys) and CTI connectors. - System integration (REST API), including unit test code, and code validation against unit tests. - Solid understanding of web technologies, such as HTTP, JavaScript, HTML, CSS. - 3+ years of experience in SDLC process, agile methodology, including Deployment/Packaging effectively using Metadata API, Change sets and Ant, change control and version management. - Proven strong experience with Sales Cloud and Service Cloud Administration and development building components in the effort to support core business processes. - Advanced understanding of the Salesforce.com data model and how and when to create custom objects, junction objects, and other model items. - Demonstrated experience partnering with business stakeholders to translate business needs into scalable Salesforce solutions and measurable business outcomes. - Experience identifying opportunities to improve productivity through automation, workflow optimization, analytics, reusable platform patterns, or AI-enabled capabilities. Requirements - Lead end-to-end design and implementation of Salesforce Sales Cloud, Service Cloud, and Service Cloud Voice solutions. - Own the integration and optimization of Service Cloud Voice (SCV) and Genesys Cloud. - Drive the development of high-performance Apex, Lightning Web Components (LWC), integrations, and automation. - Collaborate closely with business and technology stakeholders to understand business priorities. - Identify opportunities to leverage Salesforce AI, Agentforce, automation, analytics, and intelligent workflows. - Define enterprise-level data models, integration designs, API strategies, and migration approaches. - Evaluate and recommend Salesforce products, middleware, DevOps tools, AI-enabled capabilities, and third-party solutions. - Partner with Salesforce administrators, architects, product owners, business stakeholders, and cross-functional data teams. - Partner with architecture, security, compliance, data, and business stakeholders to ensure responsible AI implementation. - Perform debugging, root cause analysis, and issue resolution for new and existing code. - Participate in and help improve Agile ceremonies. Benefits - Competitive compensation. - Comprehensive benefits programs designed to support your well-being. - Career development opportunities and ongoing learning. - A collaborative, people-first culture with accessible leadership. - The opportunity to do meaningful work with global reach and local impact.