EfficientVision

• Own solution architecture from discovery through design, implementation guidance, and go-live support • Lead technical workshops to capture requirements, constraints, integrations, and non-functional needs • Produce high-quality deliverables: HLD/LLD, decision logs, assumptions, scope boundaries, and risk controls • Define integration patterns (directory services, MFA, ITSM, target systems, API-based integrations) • Guide consultants and engineers, act as technical authority, and support issue resolution • Ensure alignment with best practices, product capabilities, and customer operating models

• Design, configure, and implement IAM/IGA solutions using platforms such as SailPoint, Saviynt, Veza, Okta, and Ping Identity. • Support ServiceNow integration with IAM and IGA tools for access requests, approvals, incident management, and workflow automation. • Configure user lifecycle processes including joiner, mover, leaver, role-based access control, and access certifications. • Implement and support SSO, MFA, federation, provisioning, and de-provisioning workflows. • Integrate IAM/IGA platforms with enterprise applications, directories, HR systems, cloud platforms, and ticketing systems. • Develop and maintain workflows, connectors, rules, policies, and access governance processes. • Support access reviews, compliance reporting, segregation of duties, and audit requirements. • Troubleshoot technical issues related to identity provisioning, authentication, integrations, and workflow failures. • Work with business stakeholders, security teams, infrastructure teams, and application owners to gather requirements and deliver technical solutions. • Prepare technical documentation, solution designs, configuration guides, and operational handover documents. • Support testing activities including unit testing, integration testing, UAT, and production deployment. • Provide post-implementation support and recommend improvements to enhance security, automation, and operational efficiency.

• Carrying out all testing activities related to products and projects. • Ensuring deliverables are released to specification as well as the highest quality standards in compliance with the organizational processes and standards. • Prepare traceability matrix for the requirements document versus test cases. • Create test scenarios, test conditions & expected results and test cases. • Execute test scripts and test software programs to compare specifications, documentations. • Manage and track bugs, and verify issues posted by any of the team members. • Implement regression testing before any milestone, ability to work on any bug tracking tools and software management tools. • Generate historical analysis of test results. • Maintain and update test plans, test cases, test environment through the whole production life cycle. • Review the software’s user manual with the technical writer and ensure that all changes are being updated on the user manual and on the software articles and documentations. • Report any UI/UX issues. • Identify the reliability, performance and functionality of software products.

• Develop, customize, and maintain Shopify stores and themes. • Implement new features and functionality using Shopify Liquid, HTML, CSS, and JavaScript. • Customize Shopify themes and templates to meet business and design requirements. • Integrate third-party applications, APIs, and external systems with Shopify. • Configure and manage Shopify store settings including products, collections, checkout, and payment gateways. • Optimize store performance, page speed, and overall user experience. • Troubleshoot and resolve technical issues related to Shopify themes, apps, and integrations. • Ensure website responsiveness and compatibility across different devices and browsers. • Work closely with designers, marketers, and other stakeholders to implement improvements. • Maintain best practices for security, scalability, and Shopify platform standards.

• Design and develop interactive eLearning courses using Articulate Storyline 360, Rise 360, Adobe Captivate, and/or iSpring Suite • Publish courses in SCORM (1.2 / SCORM 2004) and ensure proper LMS tracking • Configure tracking for completion, progress, quiz scores, and time spent • Collaborate with subject matter experts to translate content into effective learning experiences • Review and test courses inside the LMS to ensure functionality and quality

• Develop and maintain WordPress websites from concept through deployment. • Build responsive, pixel-perfect websites from Figma designs. • Customize and extend themes using page builders such as Elementor. • Optimize websites for speed, performance, and SEO best practices. • Implement robust security measures and manage WordPress updates and backups. • Ensure websites are ADA-compliant and meet WCAG accessibility standards. • Configure and manage caching solutions (e.g., WP Rocket, W3TC). • Troubleshoot and debug issues across the front-end and back-end. • Collaborate with designers, content creators, and project managers.

• Develop and maintain WordPress websites from concept through deployment. • Build responsive, pixel-perfect websites from Figma designs. • Customize and extend themes using page builders such as Elementor. • Optimize websites for speed, performance, and SEO best practices. • Implement robust security measures and manage WordPress updates and backups. • Ensure websites are ADA-compliant and meet WCAG accessibility standards. • Configure and manage caching solutions (e.g., WP Rocket, W3TC). • Troubleshoot and debug issues across the front-end and back-end. • Collaborate with designers, content creators, and project managers.

• Develop and maintain a Flask-based web application with PostgreSQL database • Build email integrations (IMAP/Outlook 365) for ingesting calendar invitations (ICS/iCal format) • Create automated survey systems with third-party integrations (Typeform) • Generate reports and analytics (HTML emails, PowerPoint presentations) • Implement OAuth integrations (Google, Zoom, Microsoft) • Build and maintain scheduled background jobs (cron-based task processing) • Manage multi-tenant SaaS architecture with organization tiers and billing (PayPal)