• Lead and manage assigned national accounts to drive profitable growth and increased market share • Develop and execute short-, mid-, and long-term account growth strategies • Build strong relationships at multiple organizational levels within national accounts using a consultative approach • Identify, evaluate, and pursue new business opportunities within the national account portfolio • Establish pricing strategies and manage quotations to support growth and profitability goals • Coordinate closely with senior leadership, local sales teams, purchasing, and operations to deliver exceptional customer experiences • Prepare and deliver formal presentations to customer and internal stakeholders • Analyze financial, sales, and market data to identify trends, opportunities, and performance gaps • Balance customer needs with company objectives through sound judgment and strategic prioritization

• Develop and maintain strong relationships with existing customers while identifying new business opportunities • Meet with customers to understand their operational needs and recommend equipment solutions • Demonstrate products and explain features, specifications, and benefits • Prepare quotations, proposals, and sales documentation • Coordinate with internal departments to ensure a smooth sales process and excellent customer service • Attend customer meetings, inspections, trade shows, manufacturer visits, and company events • Maintain accurate customer records and sales activity • Represent Atlantic Emergency Solutions with professionalism and integrity throughout the sales process

Role Description Lumen is seeking a Policy Enablement Manager, Enterprise Policy Enablement – BPAC to support the Business Policy Acceleration Council (BPAC), a growing initiative focused on removing friction and improving how business policies are communicated and adopted across the organization. As BPAC scales, this role will serve as a dedicated resource supporting the translation of policy decisions into clear, actionable communications and enablement materials. The position focuses on ensuring policies are well understood, consistently communicated, and effectively implemented across teams. Reporting to the Manager, Operations – Rhythm of Business, this role partners with stakeholders across Marketing, Product, Sales, Finance, Legal, Procurement, and Operations. The ideal candidate will act as a liaison across organizations, adapting messaging for different audiences and helping drive clarity, consistency, and transparency in how policies are rolled out. Main Responsibilities - BPAC Execution & Program Support - Support execution of the BPAC operating model, helping ensure consistency in how policy decisions are documented and communicated. - Maintain and update centralized policy documentation, decision logs, and execution trackers. - Assist in capturing policy decisions, constraints, and required actions in a structured and accessible format. - Partner with existing program support resources to ensure smooth coordination as policy volume grows. - Communication & Message Development - Develop clear, audience-appropriate messaging that explains policy changes, rationale, and required actions. - Translate complex policy concepts into practical, easy-to-understand communications. - Adapt messaging for different audiences, ranging from senior leaders (VP/EVP) to frontline teams. - Serve as a liaison across organizations to ensure consistent understanding of policy intent. - Stakeholder Coordination & Alignment - Partner with cross-functional stakeholders to support alignment on policy implications and execution expectations. - Assist in preparing materials that clarify decisions and outline next steps. - Gather feedback from stakeholders to refine messaging and improve clarity. - Change Enablement & Adoption Support - Support the rollout of policy changes through structured communication and enablement materials. - Help identify appropriate communication channels to reach different audiences. - Develop tools and resources that help teams incorporate policy changes into daily workflows. - Reinforce messaging over time to support adoption and adherence. - Policy Documentation Support - Draft and refine policy documentation based on BPAC decisions, ensuring clarity and consistency. - Apply templates and standards to maintain uniformity across policy outputs. - Support quality reviews to ensure documentation accurately reflects intent and includes key elements (e.g., scope, guardrails, escalation paths). - Tracking & Continuous Improvement - Track policy rollout and adoption progress across teams. - Identify gaps, friction points, or inconsistencies in communication and execution. - Provide input on improving messaging, documentation, and processes over time. Qualifications - Bachelor’s degree required. - 5+ years of experience in communications, business operations, program coordination, or change enablement within a corporate environment. - Strong message development and communication skills, with the ability to simplify complex topics. - Experience supporting cross-functional initiatives in a matrixed organization. - Exposure to policy-driven or governance environments preferred. - Understanding of change management principles and how to support adoption across diverse teams. - Strong organizational and documentation skills with attention to detail. - Solid business acumen, with the ability to understand tradeoffs and implications of policy decisions. - Ability to influence and coordinate across teams without direct authority. - Comfort using AI tools for content drafting and refinement. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $84,629 - $112,838 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY - $88,860 - $118,480 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI - $93,092 - $124,122 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

• responsible for building annual retail and net sales plans for assigned accounts • oversee operational backend that brings plans to life • translate high level strategy into meticulous data administration • optimize inventory productivity, identify growth opportunities, and minimize liabilities • manage both planning infrastructure and day-to-day execution to achieve annual sales objectives • monitor the end-to-end purchase order (PO) lifecycle • track fulfillment and analyze inventory cuts • forecast returns and manage product discontinuations • coordinate RTV (Return to Vendor) authorization and tracking • analyze retailer Open-to-Buy (OTB) monthly • own the technical setup and maintenance of product data • create and maintain retail assortment files for Sephora • collaborate with internal partners to create performance goals • compile, update, and maintain regular sales and inventory reports • participate in weekly sales reviews with management