Part Time Helpline Counselor (Remote, Florida residents only) Industry: Essential community services Location: Fully remote in the state of Florida Schedule: Part time, 16-29 hours per week (schedule to be determined) Training schedule: Daytime, specific shift TBD (based on group availability). Beginning in late May 2026. Compensation: $20 per hour Summary of Mandatory Qualifications: - Must be a Florida resident living within the state - Have at minimum an associate's degree from an accredited university - Have four (4) years of combined education and relevant work experience (see below) - Ability and interest in de-escalating callers experiencing crisis - Ability to pass a level two (2) DCF background screening and a drug test Full Job Description About us: 211 Broward is a free, anonymous, 24-hour helpline offering listening support, information, referral, and crisis services. We provide every caller with a place to turn to when they need answers to life’s challenges--big or small--by connecting them with nearly 3,800 programs and services that are available in their area. We are a fast-paced crisis, information, and referral virtual call center that fills a critical need in the communities we serve. About this position: We are seeking compassionate helpers who are knowledgeable, motivated, goal-oriented, technologically capable, and enthusiastic to fill multiple Helpline Counselor positions. Daily tasks include performing crisis/suicide intervention services, basic needs/safety assessments, and providing information, community service referrals, and supportive listening over phone or virtual chat. We think the ideal candidate is someone who: - Is willing and able to learn our approach to crisis counseling through training and experience - Has demonstrated the ability to conduct self-care - Shows compassion, empathy, and respect to people from different cultures and backgrounds - Prefers to work autonomously once adequately trained - Is motivated to grow and learn in the position through training and coaching - Is passionate about assisting others and has a background in service - Is technologically savvy and able to take notes while talking or listening - Is looking for flexible, part time work If this describes you, please read on!

A Post University Military Admissions Advisor - Online is responsible for new student recruitment to the University’s online programs. Candidates should be intrinsically motivated, student-focused, and adaptable to an ever-changing environment. To succeed in this metrics-driven setting, the individual should possess excellent phone and time management skills. Post University currently offers the option to work remotely in this position. Candidates must plug their equipment into their home router (a 50-foot Ethernet cable will be provided by Post). No wireless connections are supported. The home internet minimum requirements are 15 Mb download and 5 Mb upload speeds. The upload speed is critical for a consistent audio connection for the phone system. Post associates must meet the minimum home network speeds and follow the hardware connection settings determined by their provisioned equipment and department role when working remotely. Additionally, candidates must have a reliable Internet connection and a designated, private home office or an alternative workspace free from noise or distractions. Work schedule: Sunday through Thursday OR Tuesday through Saturday with one evening shift Pay: $45,000/annually; $21.64/hour ESSENTIAL FUNCTIONS: - Conduct Professional College Advisory Sessions (PCAS) via telephone and occasionally face-to-face to help prospective students identify their interests and choose a Degree Program that fits each student’s individual, personal, and career goals. - Promptly respond to student inquiries regarding Post University and our program offerings. - Data entry of student enrollment information to ensure full and proper documentation. - Responsible for ensuring the accuracy of the Academic Military Student Information housed in the University’s Student Information System. This includes but is not limited to an accurate degree plan, transfer credits, interactions, current address (mailing and email), and telephone number. - Follow up with prospective students/applicants and record results in the database to ensure excellent customer service throughout enrollment. - Maintain contact with students and guide them to discuss degree program requirements and degree selection, along with major, minor, and concentration, followed by course selection and registration, as well as work/life/study issues - Ensure that course selection aligns with the approved degree plan. - Work collaboratively with the Financial Aid, Office of Student Information, Registrar, and other departments to assist students with financing and advising needs. - Participate in student registration and development activities to promote student awareness, retention, and success. - Work with academic advising and faculty to identify students with academic problems, strive to resolve these issues to promote student success and retention, and coordinate discipline issues with student services. - Meet & ideally exceed established team and individual enrollment goals. - Ability to use and quickly learn existing and new technologies, including but not limited to Blackboard, social media, CRM, Microsoft Office Products, Campus Nexus, True Dialog, HelloSign, etc. - Participate in weekly team and floor-wide meetings to address best recruiting practices and strategies. - Understand all applicable policies, procedures, regulations, and laws regarding higher education enrollment. - Foster the University culture to Make It Personal by working cross-functionally across the University and enhancing the culture of collaboration and respect among all Faculty, Associates, and Students. - Perform other related duties as assigned. QUALIFICATIONS: The requirements below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: - Veteran/Military experience preferred, and knowledge of Military education programs. - Bachelor’s degree preferred. An equivalent combination of education and experience can be substituted for a bachelor’s degree. - Experience in higher education admissions and/or recruiting, with a consultative sales approach, is desired. - Prior call center, customer service, and/or sales experience is a plus. - Energetic and goal-oriented; Strong interest in working in a fast-paced environment that requires multitasking. - A problem-solver and solutions-oriented person. - Must be detail-oriented. - Must hold customer service at a high premium. - Enjoys working with and supporting adult students. - Excellent phone, email, and face-to-face communication skills; maintains a positive attitude. - Superior relationship-building skills with the ability to connect with students and colleagues required; must work in a collaborative, team-oriented environment. - Excellent interpersonal skills, including a dynamic phone presence, are required. - Excellent PC skills and proficiency in Microsoft Office, Internet applications, and database software are necessary. - Must be a self-starter with excellent organizational skills and the ability to prioritize - Must possess the flexibility to adapt to a changing and dynamic environment. - Must be available to work nights and weekend hours. - Works well in a team environment; enjoys working as a contributing member of the Military Team. Work schedule: Sunday through Thursday OR Tuesday through Saturday with one evening shift

• Provide personal financial counseling services to military service members and their families • Develop and make available informational financial materials • Coordinate and provide Personal Financial Management classes/workshops • Utilize virtual counseling and electronic modes of communication • Participate in regular training and supervision

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Retirement Plan Consultant serves as the main contact and compliance expert for employer-sponsored retirement plans, including 401(k), 403(b), profit-sharing, and Pooled Employer Plans (PEPs). This role ensures regulatory compliance while providing consulting and client service for both single-employer and pooled plans. - Act as the primary consultant for plan sponsors and participating employers in PEPs. - Provide guidance on plan design, compliance testing, and fiduciary best practices. - Perform annual compliance testing and prepare Form 5500 filings. - Oversee onboarding and administration of adopting employers in PEPs. - Collaborate with Pooled Plan Providers, recordkeepers, and custodians. - Advise on plan mergers, terminations, and compliance corrections. - Stay current on legislative and regulatory updates impacting retirement plans. Qualifications - Bachelor’s degree in Accounting, Finance, Business, or a related field preferred. - 4–8 years of experience in retirement plan administration with a TPA or recordkeeper. - Experience managing both single-employer and pooled employer plans (PEPs). - Professional certifications such as QKA, QPA, CPC, APA, APR are preferred. - Proficiency with Relius, FTWilliam, ASC, and Microsoft Excel. Requirements - Strong understanding of regulatory compliance in retirement plans. - Expertise in compliance testing software. - Exceptional customer service skills. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Work Environment This is a 100% remote role. The company is based out of West Des Moines and employs approximately 40 people, with around 10 on the TPA side. Job Type & Location This is a Contract to Hire position based out of Chicago, IL. Pay and Benefits The pay range for this position is $31.25 - $33.65/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Application Deadline This position is anticipated to close on Mar 16, 2026.