Role Description We're seeking a strategic and results-driven Senior Manager, Multi-Site & Local SEO to lead our local search strategy across a growing portfolio of treatment centers and websites. In this role, you'll: - Drive local search visibility - Increase qualified patient leads - Support organizational growth through: - Google Business Profile management - Local SEO strategy - Technical optimization - Citation management - Reputation management - Location-specific content - Partner with cross-functional teams to strengthen our digital presence - Launch new markets - Ensure our patients can easily find the care they need Qualifications - 5–7 years of experience leading multi-site or multi-location Local SEO programs - Bachelor's degree in Marketing, Communications, Business, or related field preferred - EST or CST strongly preferred - Expertise with Google Business Profiles, local listings, citation management, schema markup, technical SEO, analytics, and reporting - Experience with Yext or similar listing management platforms preferred - Strong analytical, communication, project management, and collaboration skills - Proven ability to develop data-driven SEO strategies that drive measurable business results Benefits - Competitive salary and comprehensive benefits - Medical, dental, and vision insurance - 401(k) with company match - Paid time off and company holidays - Professional development opportunities - A collaborative culture focused on innovation, growth, and changing lives

Role Description The Senior Short-Term Rental Manager will oversee the guest experience and operational requirements of the assigned properties, from initial inquiries through check-out. This person will work closely with the company’s existing Virtual Assistant during onboarding before independently managing the assigned portfolio. The position requires someone with substantial hands-on experience managing multiple Airbnb properties. Experience limited to Airbnb customer service or one or two personally owned listings will not be sufficient for this senior-level position. Key Responsibilities - Manage multiple short-term rental listings across Airbnb and VRBO. - Create, launch, update, and optimize property listings, including descriptions, amenities, photos, house rules, and availability. - Handle guest communications from inquiry and booking through check-in, the duration of the stay, and check-out. - Respond promptly and professionally to guest questions, concerns, access issues, and urgent requests. - Maintain reservation calendars and ensure booking information remains accurate across platforms. - Coordinate cleaners, turnovers, maintenance concerns, and other property-related requirements. - Review property information and become familiar with each unit’s amenities, access instructions, building details, emergency information, and operating procedures. - Ensure guests receive accurate check-in instructions, property information, and follow-up support. - Assist with launching the remaining properties as they receive their short-term rental licences and professional photos. - Work closely with the existing Virtual Assistant and company leadership during the initial onboarding and knowledge-transfer period. - Follow established standard operating procedures while identifying opportunities to improve guest communication and rental operations. - Support dynamic pricing and revenue-management activities when experienced with PriceLabs or similar platforms. - Perform light bookkeeping tasks in QuickBooks when qualified, such as categorizing property-related purchases, matching credit card transactions, and organizing expenses by unit. Qualifications - Strong, recent, and hands-on experience managing Airbnb properties. - Experience managing multiple short-term or vacation rental listings simultaneously. - Experience using both Airbnb and VRBO. - Previous experience working for a property management, hospitality, or vacation rental company. - Comprehensive understanding of the Airbnb guest journey, platform rules, listing management, reservations, and issue resolution. - Ability to manage guest communications independently without requiring training on Airbnb fundamentals. - Strong written English and the ability to communicate clearly, professionally, and empathetically with guests. - Excellent organization, attention to detail, and follow-through. - Ability to handle urgent concerns calmly and make sound operational decisions. - Comfortable working independently while coordinating with cleaners, contractors, and internal team members. Preferred Qualifications - Experience with Guesty, Hospitable, or another property management system. - Experience with PriceLabs or similar dynamic-pricing software. - QuickBooks or light bookkeeping experience. - Experience launching new short-term rental listings. - Familiarity with Canadian holidays, seasonal pricing, and vacation-rental booking patterns. Schedule Expectations The selected candidate will initially overlap with the existing Virtual Assistant to complete training and property handovers. After onboarding, the schedule will provide complementary coverage and may include afternoon or evening PST hours and allocated weekend hours to support guests outside the existing team member’s schedule. Ideal Candidate The ideal candidate is a proactive and experienced short-term rental professional who understands that successful property management requires more than responding to messages. They take ownership of the guest experience, anticipate operational issues, maintain accurate information, and ensure that bookings and turnovers run smoothly without constant direction. Opportunities for growth and advancement - Competitive compensation package - Maxicare HMO after completing the three-month probationary period

Role Description We are seeking an experienced and detail-oriented Finance Manager to oversee the company's financial operations, ensure compliance, and provide strategic financial insights to support business growth. The ideal candidate will have strong expertise in financial planning, budgeting, reporting, cash flow management, and financial analysis. Experience working with remote teams and international business operations is highly desirable. Key Responsibilities - Manage the company's day-to-day financial operations, including accounts payable, accounts receivable, payroll, and reconciliations. - Prepare monthly, quarterly, and annual financial statements and management reports. - Develop and monitor budgets, forecasts, and financial plans. - Analyze financial performance and provide recommendations to improve profitability and operational efficiency. - Manage cash flow, working capital, and financial risk. - Ensure compliance with accounting standards, tax regulations, and financial policies. - Oversee payroll processing and employee reimbursements. - Coordinate with external accountants, auditors, and financial institutions. - Implement and improve financial processes, controls, and reporting systems. - Monitor business expenses and identify cost-saving opportunities. - Support executive leadership with financial modeling, strategic planning, and business decisions. - Maintain accurate financial records and documentation. - Ensure timely filing of taxes and other statutory obligations where applicable. - Evaluate and recommend financial software and automation tools to improve efficiency. Qualifications - Strong knowledge of financial management, budgeting, forecasting, and accounting principles. - Proficiency in financial reporting, cash flow management, and financial analysis. - Experience with accounting software, ERP systems, and advanced Microsoft Excel. - Understanding of tax regulations, financial compliance, and audit processes. - Excellent analytical, problem-solving, and decision-making skills. - Strong leadership, communication, and stakeholder management abilities. - Ability to manage multiple priorities, meet deadlines, and maintain accuracy. - High level of integrity, professionalism, and attention to detail. Benefits - Competitive salary (based on experience). - Performance-based bonuses. - Flexible remote work environment. - Career growth and leadership opportunities. - Collaborative and supportive team culture. - Ongoing professional development and learning opportunities.

Role Description - Lead and align all operational functions across teams to ensure efficiency and effectiveness - Drive the execution of strategies that support the company's mission, vision, and growth goals - Oversee team supervisors and ensure consistent, high-quality performance across the floor - Identify operational gaps and implement scalable, people-centered process improvements - Analyze performance data and metrics to make informed, strategic decisions - Build strong cross-functional relationships with HR, QA, Finance, and leadership - Lead regular operational reviews, reporting cadences, and team-wide communications - Foster a culture of accountability, ownership, and continuous improvement at every level Qualifications - 3+ years of experience in an Operations Manager role in a BPO, call center, or similar environment (Required) - A strategic thinker who can zoom out to see the big picture and zoom in when the details need attention - A proven people leader — you develop talent, build trust, and create teams that perform - Data-driven and decisive — you let metrics guide your strategy without losing the human element - Exceptional communicator across all levels of the organization - Strong project management skills with the ability to juggle multiple priorities without dropping the ball - Experienced with workforce management tools, CRMs, and operational reporting systems - Highly adaptable, solutions-focused, and thrives in a fast-paced remote environment Benefits - Full-time remote work with a complete WFH support program - Maxicare HMO + PhilHealth coverage - SIL, PTO, and a special birthday leave - Paid vacation leave - Zero-interest employee loan program - Performance bonuses and merit-based recognition - Monthly Gen Pow-Wows and team engagement events with prizes - Arvios Leadership Development Academy and workshop programs - Monthly 1-on-1 touchbase calls with your HR partner Home Office Requirements (Must Provide Screenshot) - Stable internet connection with at least 100 Mbps postpaid - Laptop/Computer Specs: Minimum 16GB RAM with Intel i5 core processor, AMD Ryzen 5, or higher equivalent - For Windows users: Windows 11 OS is required - Noise-Cancelling Headset - Dual Monitor is mandatory - Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup