Role Description The Operations Associate is the operational backbone of our internal systems. You'll manage platform access, support CRM administration, document processes, and ensure our teams have everything they need to work efficiently. This is not a passive support role. You'll work cross-functionally with marketing, sales, program delivery, and people operations, and you'll have real ownership over the systems and processes that keep the company running. What You'll Do - Systems & Platform Administration - Own day-to-day support for Go-High Level, Monday.com, Zapier, BambooHR, Zoom, Trainual, and related platforms - Manage user access across tools — onboarding, role changes, and offboarding - Troubleshoot basic system issues and escalate as needed - CRM & Data Integrity - Maintain Go-High Level organization: contact management, pipeline hygiene, tagging, and workflow upkeep - Monitor data accuracy across platforms and flag inconsistencies proactively - Process & Documentation - Build and maintain SOPs for internal workflows and systems - Keep internal documentation current as the company evolves - Route operational requests to the right teams and track resolution - Cross-Functional Support - Support marketing, sales, people ops, and program delivery with operational and administrative tasks - Provide basic logistics support for internal meetings and group coaching sessions on Zoom Qualifications - Experience supporting internal teams on CRM or operational platforms — Go-High Level experience - Proficiency with Google Workspace, Monday.com, Zoom, BambooHR, Zapier, and Trainual (or comparable tools) - Highly organized with strong attention to detail and a bias for documentation - Self-directed and reliable — you manage your own workload without needing close supervision - Clear communicator, comfortable working across multiple teams in a remote environment - U.S. based and authorized to work without sponsorship - Preference given to individuals with hands-on experience with large language model platforms, specifically Anthropic's Claude and OpenAI's GPT models Benefits - Paid Time Off – Includes vacation days, sick leave, and company holidays - Remote Work Flexibility – Work from the location of your choice (U.S.-based) with the structure, autonomy, and support to thrive

• Oversee the end-to-end order processing lifecycle for all Ookla product lines across both direct sales and indirect channels (partners/resellers). • Design, implement, and continuously optimize operational workflows to reduce friction and promote a faster, more efficient rhythm from deal close to revenue recognition. • Partner with the Sales team to enforce strict accountability regarding key CRM inputs, data integrity, and contracting standards. • Own and streamline the administration of vendor intake forms, customer onboarding processes, and security/compliance documentation. • Support the sales ecosystem by managing operational requirements for RFPs, ensuring timely and accurate submission of business operational data. • Serve as the subject matter expert on how deal structures impact revenue.

Role Description Advisicon is seeking a seasoned Sales Operations & Administrative Coordinator to provide high-level administrative support to our executive leadership and marketing teams and serve as the custodian of our sales data and processes. This role is a unique hybrid of executive administrative support and sales enablement. - Approximately half of your time will be dedicated to traditional administrative assistance for the CEO (Head of Sales), the CIO (Business Transformation Specialist), and the Marketing team. - The other half will focus on mastering and maintaining our CRM (Capsule), translating sales data into actionable Power BI reports, and collaborating with leadership to document and map out our outside sales process for future expansion. The ideal candidate is a proactive, detail-oriented professional with 3 to 5 years of experience as an office administrator or executive assistant supporting sales. You should thrive on bringing order to data, supporting busy leaders, and helping build the operational foundation for a growing organization. Qualifications - 3–5 years of proven experience as an Office Administrator, Executive Assistant, or Sales Coordinator. - Prior experience working with CRMs (experience with Capsule is a major plus, but other platforms like Salesforce, HubSpot, Dynamics, or Zoho are highly transferable). - Experience using Power BI (or similar tools like Tableau or Excel-based dashboards) to compile data and present visually clear reports. - Ability to document workflows and help map out step-by-step processes. - Strong written and verbal communication skills, with the ability to interface professionally with leadership and external partners. - Exceptionally organized with the ability to manage competing priorities from multiple stakeholders. Requirements - Provide comprehensive administrative assistance to the CEO (Head of Sales) and CIO (Business Transformation Specialist). - Support the Marketing group with meeting coordination, campaign tracking, and administrative tasks to improve cross-functional alignment. - Manage calendars, coordinate key meetings, draft correspondence, and help prepare materials for leadership presentations. - Learn, master, and champion the use of our CRM, Capsule. - Work closely with the CEO to curate, clean, and keep all business development candidates, active leads, and opportunity records up to date. - Enforce CRM data hygiene and governance so that the pipeline accurately reflects active sales conversations and timelines. - Extract relevant sales and pipeline data. - Design and maintain easy-to-read dashboards and reports using Power BI. - Provide regular, accurate reporting on pipeline health, lead sources, and sales activity to the CEO, CIO, and the extended Leadership Team. - Collaborate with the CEO and CIO to formally document and refine our outside sales workflow. - Help build the "playbook" (including documentation standards and follow-up templates) required to successfully onboard and support future outside sales hires. Success Measures - A highly organized rhythm of administrative support for the CEO, CIO, and Marketing team. - A highly accurate, fully updated, and curated Capsule CRM database. - The consistent, timely delivery of clear Power BI reports that give leadership actionable insights into the sales pipeline. - A fully documented outside sales process, ready to be handed to future sales hires as a blueprint for success.

Role Description We are an IT company looking for a remote operations assistant to support our team with administrative and account management tasks. We have a professional developers team and we are going to expand our business worldwide. We need someone who can support online tasks. - Prefer location: - U.S. or Canada - Europe - Singapore - Australia - Assist with account management such as create, verification - Turn on PC and support for remote working - Stable Internet connection Qualifications - A computer with a stable internet connection. - Available 1–2 hours per day. - Good communication skills and attention to detail. Requirements - A computer with a stable internet connection. - Available 1–2 hours per day. - Good communication skills and attention to detail. Benefits - This is a long-term opportunity. - You'll receive consistent monthly payments as an additional source of income.