Role Description As the Sr. Director, Enablement, Strategy & Partner Operations, you will lead the organization responsible for accelerating Elastic’s revenue engine across our GTM motions. Reporting into Revenue Operations leadership, you will own the strategy, roadmap, operations, and execution for Global Partner Sales, Renewals, Value Engineering, Sales Programs, Field Strategy, and Enablement. This is a senior leadership role that requires depth in GTM strategy and execution, financial and analytical fluency, executive presence, and the ability to drive outcomes without formal authority across a complex, multi-function organization. What You Will Be Doing - Strategy & Leadership - Serve as a strategic advisor to the GVP of Partner Sales, Field Strategy, & Enablement. - Define and own the strategy for how Elastic plans, partners, and enables across the GTM ecosystem. - Build, mentor, and lead an organization across three functional teams within Revenue Operations. - Partner with senior GTM, Sales, Marketing, Partner, and Finance leaders to identify opportunities to grow pipeline, coverage, and seller productivity. - Establish KPIs for revenue outcomes, partner contribution, planning accuracy, and enablement effectiveness. - Serve as the senior commercial voice within RevOps, translating GTM strategy into a commercial operating agenda. - Execution & Delivery - Organize for efficiency, effectiveness, and predictability at the intersection of GTM teams. - Drive alignment and shared outcomes with peer leaders across Revenue Strategy, Marketing, Finance, and regional Ops teams. - Champion the core commercial rhythms: segmentation, territory and quota design, capacity and coverage planning. - Make principled prioritization and investment decisions across the planning, partner, and enablement agenda. - Establish the programs, content, and readiness mechanisms that ensure employees and partners are equipped to execute. Qualifications - 10+ years of progressive experience in revenue operations, sales strategy, partner operations, or commercial enablement. - 5+ years in senior leadership roles managing multiple sub-functions and leaders-of-leaders. - Proven track record building or transforming a commercial operations, sales strategy, or partner organization in a global B2B SaaS environment. - Demonstrated success leading multi-disciplinary teams across strategy, partner operations, and enablement. - Exceptional executive presence and communication skills. - Track record of building, developing, and retaining strong functional leaders and specialized individual contributors. Requirements - Deep fluency in modern GTM motion, including segmentation, territory and quota design, and forecasting. - Strong working knowledge of partner and ecosystem operations. - Experience operationalizing enablement for internal sellers and partners. - Strong understanding of the data and reporting foundation required for commercial planning. - Sound judgment on prioritization, program investment, vendor selection, and total-cost-of-ownership trade-offs. Bonus Points - Hands-on experience designing partner or co-sell programs that materially shifted ecosystem-sourced revenue. - Familiarity with applying AI to commercial workflows. - Experience partnering closely with regional Ops, RevTech, and Finance organizations. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Flexible locations and schedules for many roles. - Generous number of vacation days each year. - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects. - A minimum of 16 weeks of parental leave.

• Own the strategy and execution plan for your vertical, aligned with Care’s strategic priorities. • Diagnose performance gaps and root causes across the full Care journey, and translate them into a clear roadmap. • Define how we scale sustainably: operating model, tooling/process needs, automation opportunities, and measurement. • Be accountable for measurable outcomes for your vertical (e.g., member satisfaction, resolution quality, productivity, SLA/backlog health, cost-to-serve). • Build and maintain the right monitoring and rituals (dashboards, MBR, deep dives), ensuring we detect issues early and act fast. • Drive continuous improvement: test solutions, iterate quickly, and ensure changes stick through clear documentation, training, and adoption follow-up. • Write crisp problem statements and decision docs, align stakeholders, and drive execution from discovery to rollout. • Manage trade-offs between speed, quality, compliance, and cost, and bring the right stakeholders in early. • Lead the vertical as an “area": create clarity on mission, roles, priorities, and rituals for contributors involved. • Coach and support team members to grow their scope and impact through feedback, structured problem-solving, and ownership. • Influence senior stakeholders with clear narratives, data, and recommendations—internally and, when relevant, externally.

Title: Operations Engineer - Data Center (SysOps) Location: Dallas, Texas Workplace: hybrid Category: Unassigned Full-time Job Description: As an Operations Engineer - Data Center (SysOps), you will be part of a diverse team that is responsible for supporting mission-critical hardware and infrastructure as well as maintaining the day-to-day operations of our data centers. Match Group hosts several sites like Match, Plenty Of Fish, BLK and many others from our physical data centers. Through continued innovations, we are able to deliver a truly amazing experience to millions of singles that use our platform. Our mission is to spark meaningful connections for every single person worldwide. ***This position requires onsite presences in our data centers in Dallas,TX and surrounding areas, but also accommodates a hybrid schedule. Travel is also required while supporting multiple locations 10% of the time*** How you’ll make an impact: - Systems Engineer professional with hands-on experience supporting server hardware, network, and other data center critical infrastructure. - Build and deploy both physical and virtual servers for production and non-production environments. - Break-fix and troubleshooting for Server, Network, and Storage hardware - Able to create and maintain Wiki / Documentation - Ability to troubleshoot issues independently - Ability to lift 50lbs if necessary - Reliable for after-hours on-call support, as part of a team rotation - Strong communication and collaboration skills. We could be a match if: - You bring at least five years of professional relevant in-field experience working onsite at a data center and or a System Engineer role. - Experience using AI tools such as Claude or Glean - Knowledge of Linux and Windows operating systems - Knowledge of Active Directory, DNS, DHCP - Knowledge of HPE and Lenovo server hardware. Including RAID storage configurations, memory, and chassis expansions and troubleshooting. - Knowledge of scripting language (Powershell, BASH, Python, etc.) - Managing and scheduling maintenance and configuration changes - Strong focus on environment (hardware and/or software) return to service - Preferred knowledge of Proxmox and XCP-NG - Preferred knowledge of HPE Oneview and Lenovo Xclarity - Preferred knowledge of data center, power, cabling, cooling - Can articulate thoughts and solutions verbally and written - Ability to independently research solutions online and use internal documentation - Can complete clearly defined tasks as assigned - Must show a willingness to pursue tasks (vs being told what to do) What’s the team like? - You will be directly reporting to a Director of Operations who has been with the Company for 28 years. His management style is non-micro-managing, whose leadership belief is “Leaders unite others”, and leadership philosophy is “we all get to the mountain top together” - You will be joining a diverse team where self-accountability, responsibility, and collaboration are expected. - For this team, a successful individual will always be willing to learn, have the ability to craft, and receive positive and constructive feedback. $95,000 - $105,000 a year Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of Dallas, TX. For all other locations, this salary may be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. #LI-CB1

Role Description We need an experienced API Operations Engineer at the Internal Revenue Service (IRS). This position supports the IRS Enterprise API Gateway Modernization and Operations (EAGMO) effort, providing round the clock operational support for the agency's gateway platform. In this role, you will: - Provide 24x7x365 monitoring and production operations across the legacy and new gateway environments. - Perform incident triage and P1 response within ServiceNow SLAs. - Deliver root cause analysis. - Execute patch and vulnerability remediation support. - Maintain performance dashboards and reporting. - Run backup/restore and DR testing. - Perform post change smoke testing. This is a full time opportunity. We can offer a competitive salary, and a comprehensive benefits package. Apply today! Qualifications - 7 years of experience performing similar duties to this role. - Experience with 24x7 production support, incident triage, ServiceNow, RCA, monitoring, patch/vulnerability remediation support, backup/restore, DR support, operational reporting, and production readiness within approved EAG boundaries. Requirements - Bachelor’s degree in Computer Science, IT, or related field. - MBI is preferred. - U.S. citizenship or lawful permanent resident is required. - Ability to obtain IRS Minimum Background Investigation security clearance. Benefits - Salary range: $120,000 – $140,000. - Benefits package includes options for health, dental, and vision insurance coverage. - 401k contribution options. Company Description West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.