• Own the public health domain point of view and product direction at both county and state levels. • Provide subject matter expertise on the US public health and community health context, including SDOH and HRSN, case management, disease surveillance and closed-loop referral. • Own the regulatory and consent framing • Define the innovation agenda: agentic workflows and predictive analytics that reduce manual effort for front-line public health and community staff, with clear human oversight on every automated step. • Run discovery directly with county and state agencies, and shape the roadmap that the platform and engineering teams execute. • Serve as product subject matter expert for public sector pursuits and RFP responses.

• Manage operational execution of Medrio's Early Adopter Program: coordinate scheduling, maintain CRM tracking, manage sandbox provisioning, coordinate customer follow-up, and track milestone progress across all active pilots. • Maintain launch readiness frameworks and go/no-go checklists for new and rebuilt products, ensuring all cross-functional teams are prepared for each release. • Lead internal product launch evaluation programs: recruit and coordinate Medrian evaluators, aggregate and synthesize feedback, and ensure findings reach the appropriate product and engineering owners. • Coordinate cross-functional execution across Product, Engineering, Professional Services, Sales, Marketing, and Support to maintain alignment and accountability throughout each product release cycle. • Support Product Advisory Council (ePAC/iPAC) logistics and follow-up: scheduling, agenda preparation, capturing and distributing customer insights, and tracking action items to closure. • Maintain operational readiness documentation: release summaries, training material coordination, implementation guides, and support preparation materials for each new and rebuilt product. • Track key metrics related to launch readiness, early adopter program progress, and operational efficiency across the product portfolio. • Translate product release milestones into clear operational plans, including workflows, ownership, and handoff models for each cross-functional team. • Identify and surface gaps between product design and operational readiness, escalating to the Senior Director and relevant stakeholders as needed. • Continuously improve processes and frameworks to reduce friction and support scale as Medrio's product portfolio and release cadence expand.

• Define and drive the product vision, strategy, and roadmap for our platform team, which owns the Management Layer and Control Infrastructure of our SaaS data orchestration product, Astro. • Engage deeply with our most strategic customers and customer facing teams to understand use cases and pain points, using evidence from that engagement to define a product roadmap for your team, in collaboration with our broader product and R&D organisation. • Develop detailed use-cases and product requirements, working closely with the engineering team through the design, development, and release processes. • Support product marketing and sales enablement to craft customer-focused messaging and content.

• Take full ownership of your product domain from discovery to delivery • Own and maintain the product backlog, prioritizing autonomously • Run continuous discovery by talking to customers and validating concepts • Define and refine requirements with engineering leads and stakeholders • Maintain and communicate an outcome-oriented roadmap • Use data and product metrics to inform decisions and measure impact • Work within the Product Development organization to deliver capabilities