• Monitor and join active conversations across platforms like X, Reddit, and Discord to support database professionals. • Create high-quality, long-lasting content, including videos and blog posts, that helps users master our tools. • Represent DataGrip at conferences by giving technical talks and mingling with the community. • Gather real-world user insights and pain points from the field and bring them directly to our internal product teams. • Build and sustain visibility across a massive, diverse landscape of database communities.

Role Description This position is a home/remote based and is responsible for supporting the Employee Relations Department (Employee Relations Service Center), Unemployment Department, and Compliance Department. The ER Coordinator will: - Intake, triage, build, investigate, and assign cases. - Follow-up on all Employee Relations matters. - Respond to Unemployment claims in a timely manner. - Maintain case management databases and reporting metrics. - Maintain case files and respond to requests from third parties and the Legal department. Employee Relations Coordinators are empathetic and objective individuals with great interpersonal skills who can build relationships with employees and business stakeholders. They exercise good judgment and problem-solving skills to regularly resolve conflicts. They must have extensive knowledge of employment law and adhere to company and industry regulations at all times. Qualifications - Associate degree preferred. - 0 - 4 years of related experience. - Directly related experience or a combination of directly related education and/or competencies may be considered in place of the stated requirements. Requirements - Strong PC skills, especially with Microsoft Office suite products. - Ability to work both independently and as a team. - Ability to handle deadline-driven responsibilities in a dynamic environment. - Ability to maintain a high level of attention to detail. - Ability to maintain the privacy and confidentiality of information viewed. - Ability to use judgment and persuasive skills in responding to unemployment claims. - Commitment to a high level of customer service. - Ability to apply policy and state law. Company Description

• Enhance and extend the bank's existing Appian solution to automate processes across legacy systems • Work as part of the bank's development squads and participate fully in sprint activities • Produce clear and complete design documentation for automation solutions • Lead development using Appian to deliver high-quality automation • Support governance, design reviews, and sign-off processes • Contribute to the team, providing technical leadership across design and integration

• The delivery pipeline. Consolidate CI/CD onto a single system every delivery team builds and deploys through. Cut build and deploy times. Own the AWS and CloudFormation infrastructure underneath it. Make dependency scanning, secrets detection, and static analysis default steps on every build. Give teams feature flags so deploy and release come apart. • The developer platform. This starts on the engineer's machine: environment setup, build speed, the tools they use before code ever reaches the pipeline. Replace shared environments with ephemeral ones, and solve multi-tenant test data seeding so they're usable. Our event bus is partially adopted, which makes contract testing part of this: services have to be testable in isolation without standing up the whole topology. Establish golden paths: opinionated, documented ways to build, test, and deploy a service. Drive toward self-service, and over time an internal developer portal. Run the platform as a product, with a visible roadmap, a feedback channel teams actually use, and reliability standards for the platform itself. • The test automation framework. Turn a framework QA builds on delivery teams' behalf into one delivery engineers use directly. Two SDETs work with you on it. Building it is the straightforward part. Landing it with delivery leads whose teams are measured on shipping is the job. • Production ownership. Delivery engineers carry the pager for their own code today, but most incident response still lands on the infrastructure team, because engineers can't see or reach what they shipped. This is a HIPAA environment, so broad production access isn't on the table. Engineers need full visibility into how their systems behave without access to the data inside them. Build the logging, tracing, metrics, and alerting stack that delivers that, and give teams audited break-glass paths for the cases that need more. • The agentic development loop. Our engineers already use AI-assisted development, and it's made everything downstream of them slower. Code generation is cheap. Verification is not. That gap is what we're hiring you to close. You'll own what makes coding agents effective in our codebase: deterministic local builds, fast test feedback, repo context, sandboxed execution, review gates for agent-authored code, and internal platform capabilities exposed to agents through MCP.